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“Ideal chalet for large families in superb location”

Review of Chalet Zermatt

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4 reviews
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Overview
Chalet -
8 Bedrooms, 7 Bathrooms, Sleeps 22
Samoens, Grand Massif, Haute-Savoie, Auvergne-Rhone-Alpes

Reviews from our community

Average - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Permanent...
Morpeth, United Kingdom
Level 5 Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Ideal chalet for large families in superb location”
Reviewed 10 February 2017 for a stay in August 2016

The chalet is superbly equipped and ideal for a large family. It has all the facilities you would expect of a chalet of this quality. Sitting in a hot tub, enjoying the mountain views was unforgettable.

The bedrooms are all superbly fitted out, some with corner spa baths - and two of them with balconies overlooking the neighbouring meadow.

The swimming pool is not large, but big enough to have a decent splash around with the kids. If you want to do lengths, you would struggle.

The chalet is located just outside Samoens which means you will need a car to access any of the local amenities,

There are two small details that prevent me giving it 5 stars.
1. Although it advertised the fact that English was spoken, we found that communicating in very good French was more effective at getting the response you needed - in other words, if you speak no French at all, it may challenging communicating with the agent who will arrive to show you round the property and understanding the instructions relating to the hot tub, pool, etc. This was not a problem for us as we had two french speakers in our party.

2. The Chalet is situated right next door to a neighbouring property, which is fine most of the time, until the occupants decide to throw a late night pool party with loud music. Not ideal if you're looking for peace and quiet. This is completely outside the control of the property owner, but if you';re looking for peace an seclusion, you'll need to be aware of this.

Would we go back? Yes, without a doubt (when we win the lottery!)

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chrystie...
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 October 2017 for a stay in October 2017
Google Translation
1
person found this review helpful

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 Oct 2017
Madame bonjour, nous sommes très attaché au soin donné à notre chalet. Vous avez souhaitez une réduction de tarif sur votre séjour parce que vous avez trouvé un pansement dans la piscine alors même que le robot a été passé. Nous sommes vraiment désolé pour cet incident mais il peut arriver qu'une impureté ne soit pas aspirée. Vous avez signalé une panne pour le jacuzzi et nous avons fait intervenir notre concierge pour constater que vous aviez mal utilisé le tableau de commande, il a également vérifié toutes les constantes de la piscine pour vous montrer que l'eau était propre, traitée et à température attendue. Concernant le WC, il y avait effectivement une petite fuite due à un joint défectueux qu'il nous a été impossible de changer pendant votre WE et on s'en est excusé, cependant il y avait 6 autres WC en parfait état dans le chalet. Je regrette que vous n'ayez retenu que ces points de détail pendant votre court séjour.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
pigeonvoy...
Geneva, Switzerland
Level 4 Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 June 2017 for a stay in June 2017
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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