We stayed here for a one-week ski holiday booked with Ski Total via Igluski.
Staff were good, but overall we were disappointed.
The holiday was pitched as a mid-range chalet, but it comes across much more at the basic end. Ski Total is a company that doesn't do more than the minimum to meet their holiday description.
The chalet was OK but definitely at the budget end of the scale. The fittings were flimsy and often broken, and it has been furnished too cheaply, from the flimsy plastic cups in the room which break as soon as picked up, tiny bath towels, no shampoo, and even miniscule water glasses at dinner. For the sake of spending just a few extra pounds it could have been so much better. On the plus side it is well located and was kept clean.
Food was average. We were told about it having a qualified chef, so had expected more. Dinner portions were small and unlike most chalets there was no bowl on the table so people could help themselves. Veg was almost non-existent. Afternoon cake was a near-identical simple iced sponge cake every day, with none provided on the chalet day off. A little variety, like other places provide, would have been nice.
One of the most disappointing things was not to have a cheeseboard. We expressly looked for a chalet that had 4 course rather than 3 course meals. But it turns out the canapés count as a course! This is misleading and wrong. At every other chalet we have ever stayed in 4 courses means starter, main, dessert and cheese. Next will Ski Total say coffee counts as a course and they will drop the starters...
Overall, the chalet staff were great. Emily particularly was always cheery and friendly. The problems were not their fault, but rather the result of poor management and the acceptance of mediocrity.
If you're after a basic holiday and have low expectations then you'll be happy. If you're used to chalet holidays then avoid Ski Total and go with another operator.
- Official Description (provided by the hotel):
- A conveniently positioned new addition to the Ski Total range in Tignes, the Alaska is within just two minutes walk of the piste. Put your skis on here, and you can ski straight down to the Chaudannes and Paquis 6-man high-speed chairlifts, giving you a choice of heading up either side of the ski area to start your ski-day. At the end of the day, you can then ski back to the same point for the shortest walk home. ... more less
- Also Known As:
- Chalet Alaska Hotel Tignes