This Chalet Hotel is used by different companies who rent it as a base for either Ski/snow holidays or summer season, using different models - some more chalet-style, some more hotel-style. We went there with Alpine Elements for a summer holiday of mountain-biking and walking. Holidays are all about expectations, and for us we had a great time because our expectations were quite realistic!
Chalet Hotel Rosset - The chalet is very nice, not a hotel so don't expect hotel standards, but clean and simple, lots of wood and little alpine touches and a great bar on the top floor. We had rooms 3,4,5 and 6 on the first floor all with balconies overlooking the lake (the views from 5 and 6 are partly obscured by the roof of the building in front). Rooms 3 and 6 seemed slightly smaller with just a shower, whilst 4 and 5 were good sized twins with a full bathroom although the bath is rather short! As it was mainly families there noise wasn't a problem, but I would recommend ear plugs as when people did talk in the hallways at night it was clearly audible in my room. No TVs, radios or tea/coffee facilities etc in the room and take your own hairdryer. Like a clean basic hostel, although cleanliness will presumably depend on whichever company rents it and their staff.
Alpine Elements - we had a nightmare booking, it's amazing they get any booking as they make it so hard to book. Phone lines are not staffed for the hours stated on the website, people don't call back as promised, and it is really hard to book through the website. We persevered and did finally get the correct dates and numbers booked, but I know others who gave up and went elsewhere. Nearer to departure things got better though, and our travel and transfers worked very well. The rep was welcoming although very young and rather naive, the manager also nice, but it was Kim, one of the other staff who really came across as the 'face' of Alpine Elements, chatting, giving advice and recommendations for walks and rides, and generally making things happen for the guests - he even organised for the staff to come and play footie with guests one evening. Kim was definitely the star of the staff we encountered - Alpine Elements please give him an end of season bonus as he'll be responsible for your repeat bookings next year.
We had a weeks hire of mountain bikes, basic hard tails which were in reasonably good nick but only suitable for green and blue rides. On our final day the brakes went on two of the bikes on two different occasions on the mountain so I would strongly suggest checking the bike every day, taking a bike tool with you, and making sure you know the basics of bike maintenance. If you want full suspension bikes and all the gear it can be hired, but book in advance if you want it at a decent price.
The food was generally very nice, portions got larger as the week went on (and after a day on the mountains you do get very hungry). Again don't expect restaurant or hotel standards and you won't be disappointed. The only thing we didn't enjoy was being rushed to finish our meals and staff coming to get us if we were a few minutes late for dinner" "If you want any dinner you better come now!" as part of the pleasure on holiday is having nice relaxing meals with family and friends, not being rushed through three course in less than an hour. Before we left we were told no free wine with meals any more as it had become a hotel, however if it is a hotel it needs to have a restaurant that runs like one. Understandably the young staff are keen to get everything cleared up quickly so they can enjoy their evenings, however equally understandably guests would like to have relaxing meals. Our evening out at Bagus restaurant for fondue, pierrade etc was lovely - a 3 hour relaxing meal with lovely wines (but quite pricy too).
Alpine Elements is a good enough company, they need to improve some things and a lot depends on the quality of staff who will make or break your holiday.
Tignes - What we didn't fully realise is how unpredictable the weather could be. We had awful weather with temperatures down to 4 degrees and freezing drizzle/snow one day (in mid-August!). Luckily we had just about enough clothing to get us through but the shorts returned unworn. I suggest taking thermals, rain jacket/trousers for biking and gloves and even a hat if you are going up the mountain. On cold wet days we went swimming, used the spa at the lagoon, played games in the bar etc, but with better gear we could have gone biking and not frozen. We also had some nice warm weather too. The lake in Tignes is fed from the glacier and freezing cold, so you can't swim. Apparently Morzine has a swimming lake and outdoor pools so may be a better option for water babies!
In the area - you have free buses that circle the various villages that make up larger Tignes, big buses don't take bikes, the MTB shuttle does but can get full and runs every 30 mins. The buses to Val d'Isere caught a few of us out as they run infrequently - around 9.30, then 2pm, then after 6, so you need to check times and plan in advance.
All in all we had a great time, my legs still ache, but it was definitely a holiday to remember and at a good price too. If Alpine Elements can up their game a bit on the odd things mentioned above (booking, meals, bike safety) I think they'll do very well, and get a lot of bookings through recommendations.
- Official Description (provided by the hotel):
- Chalethotel Rosset, is a traditionally built property, built for Ski Olympic over 15 years ago. It is located in Tignes Le Lac, a few steps from the piste, shops and bars. A bus stop is nearby to access the other Tignes villages via the free local bus service. It has become a favourite amongst our guests with a unique atmosphere accented by the fantastic top floor lounge overlooking the frozen lake and with stunning views of the Grande Motte glacier.French windows lead from the lounge onto a large balcony where the afternoon sun can be enjoyed. On the ground floor is the dining room which has been extended onto the sunny terrace to make a very comfortable place to enjoy afternoon tea. All bedrooms are en-suite and there is a lift which serves all floors. For an extra charge, underground parking is available for self-drive guests.Newly installed in 2012 is FREE Wi-Fi throughout the communal areas. ... more less
- Also Known As:
- Chalet Rosset Hotel Tignes