Myself and my Fiance stayed here during the 3rd week of February 2012 for a week long ski holiday. We booked through Ski Total and in general came with no expectations about what we were going to get based on the fact that we paid for a last minute package and despite the website description sounding excellent, other reviews on tripadvisor made us slightly doubtful about what we were to arrive in resort to!
Thankfully we were not disappointed. Transfer day with Ski Total was on sunday and we were able to arrive in Chambery by 12pm; we then had a 2hr transfer to get to the chalet. Scenic journey up the mountain, lots of cloud and started snowing on our way up which was very welcome!
When we got to the chalet itself we were shown to the lounge on the upper floor where we were able to have tea and cake prepared by the chalet hosts. We were quickly able to access our rooms which we found to be basic but actually a good size and with plenty of wardrobe space and room to move about. We typically dont use the shelves often provided, only the hanging rail and we had no trouble in terms of space with our suitcases out on the floor. In our room we had twin beds which could be pushed together, along with a side table and (random) chair, although we used this as a second side table to put bits and bobs on. Heating was very efficient (as is standard in ski resorts) and although there were no heating controls other than to turn the knob on the side of the radiator, if it got too hot we simply opened the windows for a little while. In terms of other rooms in the chalet, we were aware that certain people had different features, such as only having a shower but no bath, one room had a corner bath and another (the one next to our room - 6) had a bathroom down a few stairs within the room! If you are specific about what you want, make sure to ask the Tour Operator what the exact specs are before you book. There is one room that doesn't have a window which is at a discounted rate. That said, there was another room on the lowest floor of the chalet that despite the spec technically didn't have access to a window as it had snowed so much there was only snow for a view so they used it as a sort of fridge instead!
The ensuite bathroom in our room was again of a decent size, nothing spectacular in terms of decor (just plain white) but clean with a nice sized bath, powerful shower and massive radiator for hanging all your ski gear on at the end of the day. Radiator was always on throughout the morning and evening so was not cold in there.
R.E the rest of the Chalet; there is a Hot Tub which although needed a service on the day we arrived, it was up and working from the first day we skiied which was brilliant. There is also a sauna and jet shower as well. Agin r.e decor, it's not a 5* spa suite so don't go expecting that!! But if you want somewhere nice to relax and have a soak then it's great. There is also a TV room on the same floor with a decent size screen and a couple of sofas. We took a couple of films and had a girls night in while the boys went to scotty's bar in Le Lavachet one evening to watch the football so it came in very handy! You need to have brought your own DVD's though.
Service and Chalet staff - Ski Total were faultless and provided brilliant service. Jake was the Chalet host, with other staff being Jess Max and the Chef Matt. Breakfast each day was the standard continental breakfast; meats, cheeses, bread, cereals, juice, tea/coffee. There were also delicious freshly baked croissants (much fought over!) plus the choice of porridge, boiled egg or another hot option every day. We were served fresh cake each day and help yourself tea/coffee which was much appreciated. Matt the chef (previously a professional chef in UK) cooked fantastic 3 course meals every evening with 2 sets of canapes offered around before dinner along with an aperetif. There wasn't a choice of meal served however we had people with dietary requirements (dairy free & vegetarian) and their meals/canapes were prepared seperately for them. Matt also invited any specific requests that we had so it wasn't a problem if people wanted something more specific on a night. There was also a selection of wine available throughout the meal which was good quality and readilty topped up by the hosts. The layout for dinner was one long table between the 24 guests which made it a really social atmosphere and we all quickly made groups of friends.
The lounge area, although has been commented on as being quite small for a chalet of this size we found to be fine. Of course it would have been great to have something bigger as there were only 4 three seater sofas, there were a number of other pouffes and a bench which meant that most people could sit together at once. Overall though, we found that there were very few occasions at which the whole chalet wanted to sit together (namely the afternoon and prior to dinner) and so it wasn't really an issue as people typically would sit down in dribs and drabs. There was a great fireplace and lovely high ceilings.
The location of the chalet in relation to the accessible ski area couldn't be much better and to us was as good as ski in ski out (with a very short walk to warm the legs.) From walking from the door of the chalet you head down the road, probabaly no more than 50m at which point you are at the top of another 50m stretch, where you can ski down the lift and board either the paquis or Chaudannes lifts. We couldn't comment on suitability for beginners as we were more advanced and so coming out onto a red run first thing wasn't a problem as noted in other reviews. However, there were total beginners staying in the chalet and they didn't ever complain of any issues.The bus stop which provides free shuttle services around the resort come every few minutes and it takes no more than about 5 minutes to get to Le Lac where there are a greater number of lifts and runs if you are restriced to greens or blues. The skiing across the whole resort is so extensive and well maintained. Easy to get over to Val D'isere and back in a day even for the less able.
Overall, we had a absolutely fantastic trip to Tignes. The only reason we didn't give the review a 5* is possibly as the chalet isn't quite at the 41/2* level advertised in the brochures and so people may find that a bit misleading if they go expecting English 4* quality and truly luxury accomodation. However the whole experience with the skiing, the staff and the chalet was just brilliant and we wouldn't hesistate to book here again in a second. We would recommend to anybody!
- Also Known As:
- Chalet Les Tavaillons Hotel Tignes