Well where to start, this was my first skiing holiday staying in a chalet, have to say far from impressed. The write up in ski total brochure is that this is a premium chalet, if this is there premium I don't want to stay in there standard. Too expensive for what I got. The chalet hosts were great and can't help feeling sorry or them, we styled first week of season and they got threw in at h depend. You would think that this being one of the best chalet ski total have they would have at least one experienced host but no, the organisation was just not there and though we got cheaper rates being first week it felt we were there as a trial run.
Rooms - very small and also very little sound insulation and here a tip, do not lock the bathroom doors unless you are wanting to be stuck for a while. Shower in room are good though, one of our party paid extra for room 8 to have a bath, this as not possible due to fact the plug was broken. The beds are very small and hard and the pillows are useless, if you have room in your suitcase pack one, if you don't have room in your case, make room.
Views from chalet are great and though a bit of a trek down to ski area it not too bad, the living space is good but tv room not exactly how it's described in the brochure.
Food - well I'm afraid this is a big grumble, the standard of food was not good, with on two nights 2 of the 16 guests staying at the chalet not getting a starter due to miss counting the plates. Yes you read that right. The food was quite bland and I think that ski total menu book the lads follow is a little too complicated for young lads with little cooking experience. They were not helped by the fact the oven was not great and wasn't easy to use, but burning bread, croissants and pain au chocolate every day until the last 2 days is not acceptable. Running out of things like milk, butter and sausages again not acceptable nod all we got was a sorry guys. It's the main thing the hosts said and this actually was turned into a drinking game. The good think is the wine flowed freely but felt it as a little strict with respect time limit, as man bottles from start of service to Service of desserts. Also on the hosts day off the way they left things like breakfast was poor, had to keep asking for fruit. The afternoon cakes were pretty decent.
Wellness centre was ok but it's a pity the centre is limited opening hours.
Overall the keyword of the week was sorry and I am sorry too because I can't bring myself to recommend this chalet to anyone and do not know how ski total can call it a premium chalet. Here's hoping that this was first week ironing out the bumps and that anyone else staying this season that the standard improves 10 times.
- Also Known As:
- Chalet Arktic Hotel Tignes