Chalet du Soleil in general is a great place to stay. Great location and facilities are pretty good including the pool, saun and steam room. However we had a few issues:
The beds are very small
One of our showers had a foul smell
There were 2 English TV channels, despite claiming "international channels", whilst this is not false it is bending the truth slightly.
Finally on the final day we checked out of the chalet and had a full day's skiing as we were catching the night train. We asked reception if we could use the shower by the pool but we were not allowed. We even offered to pay and this was still not allowed. This is incredibly frustrating as it would have taken now effort and left a sour taste in out mouths!
The place is worth a stay but it is such a shame that 'quick fixes' and better customer service could easily turn this review to a 4 or 5 star.
- Official Description (provided by the hotel):
- Located in the Balcons quarter, at the foot of the slopes, Les Chalets de Rosaël residence overlooks the Val Thorens resort. An excellent slope resort, Val Thorens boasts exceptional snow cover and opens on to 3 skiable areas: Val Thorens - Orelle (140km of pistes), the Belleville Valley (300km of pistes) and 3 Vallées (600km of pistes).The moment you leave the residence you are already on the slopes. At 2,300m altitude, summer or winter you can enjoy fresh and invigorating air that is conducive to fitness.The apartments are in typical wooden chalets. At your disposal in the residence: the Savoyard restaurant La Ferme de Rosalie, a wellness area, a sports store...You will enjoy:•being located at the foot of the slopes•comfortable, spacious and well equipped apartments with fireplaces•facilities: swimming pool, sauna, steam room, restaurant, shop for equipment hire, private parking...•the dynamism of the resort and its leisure facilities•beautiful summer and winter scenery and endless activities The Authentic apartments, immerse you in the atmosphere of the old mountain chalets, a set to live authentic and warm place to meet friends or family around the fireplace.In Mouflon apartements, be seduced by the elegant and contemporary atmosphere... Let yourself be surprised by the bathrooms's "colorama". ... more less
- Reservation Options:
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