The hotel has been very nicely renovated, with lovely rooms and great spa. The location is perfect. However, rooms are extremely small (despite booking a prestige room, our room was approx 30m2) and service is not professional. First day the room was not properly cleaned and we had to call reception 3 times to get somebody to react.. despite very expensive prices, and the 5* rating, staff are almost all internship/ seasonal young people with no experience of customer service.
- Official Description (provided by the hotel):
- Le Fitz Roy sits at the Rond Point des Pistes at the heart of the highest resort in Europe. Since its construction, it has been the meeting place for mountain enthusiasts looking to enjoy sophistication and a friendly atmosphere in an understated luxury setting. Guests will find themselves at home, feet up by the fireplace, settled comfortably in the library or cosily cosseted away in one of the 58 rooms. Outside, the terrace affords an uninterrupted view of the peaks that encourages the mind to wander. Inside, the restaurant offers many a gourmet trip for the taste buds while the spa is a place of deep relaxation and restoration. The luxury of timeless surroundings, the quality of service and the art of hospitality come together here to create a home from home for friends, families and couples to enjoy a short break or an entire ski season. ... more less
- Reservation Options:
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- Also Known As:
- hôtel Fitzroy Val Thorens