I'm not one for slating places, having stayed in some truly dreadful Travelodges/Holiday Inn's etc etc, but the Altineige was absolutelt dire. After the 4 hour coach transfer to the hotel our rep announced that we were first to be dropped off - the rest of the coach looked on in horror as they realised where we'd booked ourselves for the week - they'd done their homework!!
We stepped into the very basic reception area at around 12pm - early, but still in need of a drink and something to eat. However, the (not-so) helpful young lady behind the desk told us to "put your luggage over there and come back at 5.30pm". Erm, no.
Our room was not ready apparently, and so we couldn't change, sleep, shower, or use the loo before occupying ourselves for 5 hours. We trapsed around Val Thorens paying over 130€ for a meal for 4 (two courses each plus one drink), before returning to sleep in the lobby for a few hours. When 5.30pm came, I contemplated returning to the reception - this (truthfully) was the worst hotel I'd ever encountered. Graffiti on corridor walls, doors punched/kicked in... who would stay in a place like this? By the time we reached our room, I'd already written the place off, and correctly, too. The floor was filthy, and the kitchen area had food littering the hob and fridge. There was NO BEDDING, or iron, which had been promised. Only one cupboard with around 10 hangers (for 4 grown men!!), and NO SHOWER HOOK!! At 6ft 5', I really can't be faffing around with a 2ft hose and a 3ft "bath" to kneel in...
Boiling a pan of water took over half an hour on the prehistoric hob, and I'm pretty sure that a few centimetres of tectonic activity occured before hot water was found flowing from the kitchen tap.
After a trip to reception I was told that bedding was not included, and resorted to swiping a few pillows and a sheet from a passing trolley. Even then, in Europe's highest ski resort, a pillow and sheet won't do, and I slept in a snowboard jacket and fleece trousers, shivering.
The very next day I took the initiative and flew back home - I'm not into winter sports anyway so saw no reason to stay.
Take my advice - stay in one of the few 4* hotels if you can afford it - it's not much fun coming in cold and wet, to a room which is... cold and wet. And dirty. With no hangers.
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- Also Known As:
- Residence Domaines Du Soleil l`Altineige Hotel Val Thorens