Stayed New Year 2014 for a week six family members one double room and 2 apartments.
Accommodation is old and tired with very dodgy electrics lights not working etc lack of hot water at peak times meant we had to wait for bath no showers. Repeatedly asked for room with shower to no avail I gave up after 3 days. Walls were grubby. Breakfast was very poor with a dreadful coffee machine and even worse bread, cold boiled eggs, and a toaster but no bread to fit in it! Chairs in breakfast room very noisy scraping floor, my sons apartment was underneath.Dinner was okay until New Year Gala Dinner for 6 of us which was dreadful,service was so poor we had to leave after 3 1/2 hours before the last course to attend Celebrations food was minimal drinks never came, we were starving very disappointing for New Years Eve and very expensive for little food. Apartments were very noisy from upstairs and street and basic for £2000 pw mattress protector was not clean very old and tired certainly not value for money. Heating system is extremely noisy waking you every time it comes on!
We gave up complaining so we could enjoy our expensive holiday! Would never stay here again it all needs up grading or charge accordingly have stayed in much better Val Thorens hotels.
- Official Description (provided by the hotel):
- LE PORTILLO is located in the center of Val Thorens, and welcomes you since 1979. This place is authentic and gets family traditions. Do not hesitate to book for a cocooning journey. LE PORTILLO offers lots of services (WIFI, Sauna, Steam bath...), And has a bar, a lounge and a delicious French restaurant at your disposal. Opened for winter season only, from beginning of November until end of April. ... more less
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- Also Known As:
- Le Portillo Hotel And Residence
- Le Portillo Hotel Residence