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“shepherds restaurant is very good”

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Premier Inn Aberdeen (Westhill) Hotel
Ranked #2 of 3 Hotels in Westhill
aberdeen
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“shepherds restaurant is very good”
Reviewed 22 June 2013

we have visited the shepherds restaurant on a number of occasions usually with a family member who is wheelchair bound. the staff are very accomodating to find you a table suitable for the wheelchair with plenty of space. the menu is varied and reasonably priced, and there is always specials on the board. the waiting staff are very pleasant, helpful and always smiling. the food is first class for what you pay and the plate is always full. i have read a lot of negative reports about this restaurant and i cannot agree with them.try it out, its very good

Room Tip: never actually stayed ihotel so cannot comment.
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  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank normanjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula_Russell, Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review, 28 June 2013
We are pleased with your comment for the Shepherds Rest and will pass it on to the manager.
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351 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Thornaby on Tees, United Kingdom
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 18 June 2013

very good hotel with friendly and helpfull staff would stay again at same price
the location was good for us as we were visiting family nearby and varios local atractions were to hand also free parking overnight

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank oxorowe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula_Russell, Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review, 20 June 2013
Dear Oxorowe, thank you very much for taking your time to give us your feedback. I am glad to hear you have enjoyed your stay with us here at Aberdeen Westhill and that you have found the staff to be friendly and helpful. They were delighted to hear your comments. We are looking forward seeing you on your next trip to Aberdeen.
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London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 June 2013

Hi, my name is Yusif. Today i tried to book a room for a two nights. But the reservation service adviced that hotel doesnt allow to do it as they have minimum stay. It is awful! Why there is a limitation on minimum nights...?

Stayed June 2013
Helpful?
1 Thank Yusif M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula_Russell, Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review, 20 June 2013
Dear Yusif , thank you very much for your comments and please be assured that we take all feedback seriously. We sincerely apologise that on this occasion our hotel did not meet your expectations. Your feedback is much appreciated as it enables us to improve our service. Thank you.
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Bel Ombre
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 May 2013 via mobile

The rooms as you might expect at a Premier Inn are nothing special but the room was clean and presentable with a comfortable bed and a choice of firm or soft pillows.
The Shepherds Purse pub/restaurant next door was ok. Breakfast was self service with all the usual food groups covered.
The pub dinner menu was good and the place was popular with friendly staff.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula_Russell, Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review, 1 June 2013
I would like to thank you for taking the time to leave such good feedback regarding your recent stay here at Premier Inn Aberdeen Westhill. My team really enjoy receiving such positive feedback and are happy to hear you enjoyed your time here with us. Although the restaurant does not belong to us they are still very interested in our guests feedback and were equally thrilled to see you enjoyed your dining with them and they would like to thank you for your feedback regarding your experience with them.

Thanks again and we hope to welcome you back soon.
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East Kilbride, United Kingdom
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 May 2013 via mobile

Immaculate, clean and spacious bedroom. Really friendly lovely staff, good car parking, food from restaurant next door was lovely. I didn't have breakfast as there is a large Tesco's within walking distance. I really can't fault the hotel. I have no hesitation in recommending this premier inn, and I would be very happy to stay here in the future.

Stayed May 2013, travelled on business
Helpful?
Thank Wmack67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula_Russell, Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review, 22 May 2013
I would like to thank you for taking the time to leave such fabulous feedback regarding your recent stay here at Premier Inn Aberdeen Westhill. My team really enjoy receiving such positive feedback and are happy to hear you enjoyed your time here with us. Although the restaurant does not belong to us they are still very interested in our guests feedback and were equally thrilled to see you enjoyed your dining with them and they would like to thank you for your feedback regarding your experience with them.

Thanks again and we hope to welcome you back soon.
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St Ives, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 May 2013

Stayed here for 8 nights holiday with another couple. The hotel was spotless. Pat, Donna & the rest of the staff were very pleasant, helpful & couldn't do enough to make us feel very welcome.
We dined in the Shepherds Rest next door several times & could not fault it. We will definately stay here again when we visit Aberdeen.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FredandMarilyn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula_Russell, Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review, 22 May 2013
Thank you for taking the time to give us your feedback, we are glad you had a good time with us. I am happy you found our hotel to be of excellent standard. I will pass on your comment to both our reception and housekeeping teams as well as to the “Shepherds Rest” restaurant next door and look forward to seeing you here at Premier Inn Westhill in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shropshire
Level Contributor
109 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 19 May 2013

This is a Premier Inn, so you know what you'll get for the price - basic but comfortable accommodation. My room was fine and the bed was beautifully comfortable. Very cold when I first went in, but warmed up no problem once I increased the thermostat. In future I would ask for a room on the first floor, as I didn't like it that people in the car park could see straight into my (ground floor) room.

Having said the Premier Inn offering is standard, what makes the difference is service and here it's very good. Every member of staff I dealt with was friendly, helpful and went out of their way to say hello, with a smile. It's very convenient to have the pub next door for breakfast and evening meals. The food there is lovely and the staff are equally friendly. Try the porridge - perfectly cooked! There's a large Tesco adjacent to the Premier Inn and there are cash points both at the Tesco and the pub.

The area isn't inspiring, but it's convenient for work nearby. I would certainly stay here again.

Room Tip: Avoid the front-facing rooms on the ground floor if you don't want people looking into your room...
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShropshireSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula_Russell, Manager at Premier Inn Aberdeen (Westhill) Hotel, responded to this review, 22 May 2013
We are so pleased to hear you enjoyed your time here at Premier Inn (Westhill) and I have passed on your comments to my team here at the hotel. I am happy you found our beds comfortable and we lived up to our promise of a good nights sleep. With regards to the experienced in the restaurant I will pass on you’re thanks to the restaurant manager. We look forward to welcoming you back again and appreciate you taking the time to give us this feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Aberdeen (Westhill) Hotel

Property: Premier Inn Aberdeen (Westhill) Hotel
Address: 10 Straik Road, Westhill, Aberdeen AB32 6HF, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen > Westhill
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Westhill
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Aberdeen (Westhill) Hotel 3*
Number of rooms: 82
Official Description (provided by the hotel):
Business or pleasure, or a combination of the two with a round of golf? Whatever the reason for your visit, Premier Inn Hotel Aberdeen Westhill puts everything on your doorstep, including business parks, international markets and excellent transport links. Visit the seat of the chief of Clan Irvine at the imposing Drum Castle. Or take your seat for some thrilling action at Union Square cinema complex. Have a round of golf at Westhill, or spend time strolling around the seasonal market held in Aberdeen city centre every three months. Then come back to the hotel for a bite to eat at our Belhaven restaurant, and a great night's sleep in our comfy beds. Directions: Situated along the A944 to Alford, situated next to Tesco. Next to the Shepherd's Rest. Transport and local information: Hazelhead Park Crathes Castle Gardens Aberdeen Train Station 8 miles Aberdeen Airport 7 miles Aberdeen Ferry 8 miles ... more   less 
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Also Known As:
Premier Inn Aberdeen (Westhill) Hotel Aberdeenshire

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