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“Fantastic Hotel”

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Holiday Inn Aberdeen West
Ranked #1 of 3 Hotels in Westhill
Certificate of Excellence
Aberdeen, United Kingdom
Level 5 Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Fantastic Hotel”
Reviewed 9 January 2014

Recently attended a function at the Hotel with friends and took advantage of the great rates for bed and breakfast. The event was excellent serving the best food I have had at a large function. Most of the staff were young but they certainly knew what they were doing. Were very attentive and nothing was too much trouble.
Accommodation is excellent and the hotel is lovely. Breakfast the following morning was excellent and would go as far as to say, the best I have had in a Hotel. Again there were plenty of lovely staff attending to a very busy dining room. Thoroughly recommend and will definately be back.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonaG3105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review, 5 February 2014
Dear RonaG3015,

Thank you for an excellent review on Tripadvisor. I am grateful to you for taking the time to review our hotel. I am particularly pleased that you were impressed by our events team, they are a great asset to the hotel. Hopefully we will see you throughout this year and continue to impress.

Kind regards,

Marc Jones
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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570 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Aberdeen
Level 6 Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 9 January 2014

Spotless award winning hotel which will not disappoint you. Great choice of sport bar, chill out lounge bar that serves food and Italian restaurant. Great wedding venue. Staff really nice. Good food and drink at reasonable prices. Carvery on a Sunday. Ideal location for Westhill, Dyce or the West End if up on business. Facilities include small gym. Rooms modern and clean at normal rates. Weekend deals, occasional live music and tribute nights.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GolfbloggerUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review, 5 February 2014
Dear GolfbloggerUK,

Thank you for your recent review, I am delighted that you enjoyed all aspects of your experience with us. We look forward to looking after you again in the very near future. I'm very grateful for your review and for sharing it for others to see.


Best regards,
Marc Jones
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 January 2014

Used hotel before and food and service perfect , Turned up for Sunday carvery with wife and child to be told it was off ,decided to stay and have meal of menu. ( big mistake) !! . Placed food and drink order , haven finished our drinks we were left waiting in limbo as to where food or new drinks were coming from , asked at bar why we were waiting a hour basically for fish and chips to be told from a manager that the kitchen was busy, yet off the 12 staff counted not one took it apon there selfs to inform us anything in the previous hour .. Under stand kitchen gets busy but no excuse for bar / waitress staff leaving you in the lurch .Duty manager said she would check out and let us know ,young staff member sent over to take new drinks order ,buy this time we just wanted our food that we ordered , told them we were leaving with one hungry child

Stayed January 2014, travelled with family
Helpful?
2 Thank Quentin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review, 7 January 2014
Dear Quentin M
I'm really sorry to read your review and your disappointment on your latest visit to the Glentanar lounge. Clearly we should have done better that day and I apologise to you for the delay that you encountered on this occasion.
You will know that we take all of our reviews seriously and I assure you that your particular feedback has been reviewed in order that we can hopefully avert any similar circumstance.
Thank you for your feedback on this occasion.

Bill Burnett
General Manager
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Aberdeen, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 January 2014

Eighteen of us decided to celebrate Hogmany at the dinner dance organised by the Holiday Inn Aberdeen West. From the moment we arrived on 31 December to our departure on 01 January 2014 I could not fault the level of service, the quality of food, the entertainment or the cleanliness or standard of room. So often I've been in hotels with poor service and mediocre food (very often both) but not here. A huge pat on the back for the manager and his staff who know what service and quality is all about.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GDW2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review, 7 January 2014
Dear GDW2014
Thank you for joining us this new year and for a great review on Tripadvisor.
I'm very grateful for your review and for sharing it for others to see.
I hope we will see you all back again next year when I promise we will be doing it all over again!

Kind regards
Bill Burnett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen
Level 6 Contributor
143 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 29 December 2013

Been a long time since we visited the Holiday Inn even though we are locals. Decided to head out for supper and was very impressed with the quality of both the food and very friendly service. I had the special - king prawns linguine with a pesto sauce, was just fabulous. My husband had a speciality burger with a side of beautifully cooked onion rings. Great atmosphere and not horrific prices. Will not wait so long to go back even with the walk back up the hill!!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank WAEAberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review, 7 January 2014
Dear WAE Aberdeen
Thanks for visiting us - and I'm very pleased that you had a great meal.
Hopefully we will see you again before too long?
Best regards

Bill Burnett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 December 2013

Living nearby this hotel is a regular venue for socialising. The italian is an excellent venue for a meal with the wife while the glentaner louge is great when the kids are in tow for a bite to eat with the carvery on a sunday being excellent value. Scot's bar at the back is a great place to have a few socialble drinks and a chat or to watch the football on big screens

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeorgeSmith63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review, 7 January 2014
Dear GeorgeSmith63
Thank you for an excellent review on Tripadvisor. I am grateful to you for taking the time to review our hotel.
Hopefully we will see you throughout this year and continue to impress.

Kind regards
Bill Burnett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 December 2013 via mobile

Luigis Italian. Prompt and slick service. Very competent and courteous staff. Great food. Part of a group of 7 with few order repeats. I had the special which was monkfish and sundried tomatoes wrapped in ham on a bed of risotto which was very tasty. No one had any issues with the food other than the two burgers.....the problem being our two resident hogs couldn't finish them because the plateful was too large when you included the chunky chips!!!!

Stayed December 2013, travelled with family
Helpful?
Thank Westhillfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBurnett, General Manager at Holiday Inn Aberdeen West, responded to this review, 7 January 2014
Dewar Westhillfly
Thank you for a great review on Luigi's. I'm delighted that you all had such a great time and I hope that we will see you back before too long?

Kind regards

Bill Burnett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Aberdeen West

Property: Holiday Inn Aberdeen West
Address: Westhill Dr, Westhill, Aberdeen AB32 6TT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen > Westhill
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Westhill
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Aberdeen West 4*
Number of rooms: 86
Official Description (provided by the hotel):
Holiday Inn Aberdeen West* European Holiday Inn Hotel of the Year 2012* Scottish Brand Hotel of the Year 2011,2012,2013Centrally loacted in Westhill (Surf City) and ideally located only 10-minutes drive from Aberdeen City Centre and Aberdeen International Airport. Prime Four Business Park at Kingswells and the Westhill Business Park are all within easy reach of the hotel. This is a modern and stylish hotel offering the very best and latest in Holiday Inn standards and facilities. The hotel boasts cutting edge concepts in design, comfort and technology for todays modern traveller. 86 Comfortable bedrooms are all equipped to the very highest standard, including 42"flat screen TV's, in-room safes,complimentary Wi-Fi high speed fibre optic internet access and air conditioning. The hotel is serviced by a 24-hour food and beverage operation that includes a Luigi's Italian Restaurant, the relaxing Glentanar Lounge Bar, Scots Corner themed bar, 24-hour Room Service and a full conference and banqueting facility. The hotel also has a fully equipped gymnasium, sauna facility and beauty salon. ... more   less 
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Also Known As:
Holiday Inn Aberdeen West Hotel Aberdeen
Aberdeen Holiday Inn
Holiday Inn Aberdeen West Westhill, Aberdeenshire

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