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“First Class Wedding Venue”

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Holiday Inn Aberdeen West
Ranked #1 of 3 Hotels in Westhill
Certificate of Excellence
Aberdeen, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“First Class Wedding Venue”
Reviewed 12 June 2014

I would like to thank the hotel and staff for their excellent service at the recent wedding of my daughter and son-in-law. From the planning stages through to the actual day the hotel could not have done more to make this such a special and individual day for us and all our guests. I would especially like to thank the Duty Managers who went out of their way to ensure that all our requirements were carried out with professional ease and courtesy even recovering our wedding power point presentation which had accidently been put in the recycling bin. The discounted room rate which is offered to guests attending the wedding is a real bonus with the rooms themselves being of a first class standard, modern, clean and very comfortable and the cooked and continental breakfast which is included is wonderful. I have absolutely no hesitation in recommending this hotel and would certainly use it again if I was having another wedding or attending many of their functions that they organise. Thank you Holiday Inn.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cle872014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review, 16 June 2014
Dear cle872014,

Thank you for taking the time write a great review on TripAdvisor. I am so pleased to read that everyone looked after you so well. The team take great pleasure in looking after everyone to ensure that the special day goes without a hitch.

I am sure we will see you all again soon.

Kind regards,


Marc Jones
General Manager
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561 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Aberdeen, United Kingdom
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 June 2014

Excellent fish and chips. Busy lunchtime but staff efficient and friendly. Rest of party enjoyed their food especially young grandson. Good value for money and large choice on menu. Would recommend this establishment.

Stayed June 2014, travelled as a couple
Helpful?
Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review, 12 June 2014
Dear Margaret W,

Many thanks for your recent review, it is great to read you and your family had an enjoyable experience. Our Glentanar menu is substantial with varied choice and freshly prepared to order and I am particularly pleased that your grandson had such a great time.

Look forward to seeing you again soon.

Kind regards,

Marc Jones
General Manager
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Aberdeen, United Kingdom
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2014

Good food , nice staff, nice place to stay, however, i was stuck in a room (224) next to the ice machine, where it seems that every drunken oil worker thinks the party is being held, add to the fact i was directly above the main entrance to the hotel and thats where the drunken smokers gather it made for 4 days of very little sleep, suffice to say i will be asking for a new hotel next time i,m working in Aberdeen.

DMcDonald

Room Tip: Any room not near the ice machine
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review, 10 June 2014
Dear David M,

Many thanks for your constructive review on TripAdvisor, I am sorry that you were disturbed during your stay. It is through guests constructive criticism that we can aim to improve all aspects of our guest experience, the disruption to you could have been reduced through a more proactive approach to our policing of the external areas. This point will be raised and highlighted to our team. Westhill is a very quiet suburb and excessive noise by a small number of guests can be exacerbated by this.

However, I am very pleased that you did enjoy the hotel services and the team that looked after you. I can assure you that should you wish to give us another opportunity I will ensure that you are offered a quiet room away from this area and that you will have a much more enjoyable experience.

Please contact me directly and I will personally handle your reservation, my contact details are: marc.jones@hiaberdeenwest.co.uk, hotel number 01224 270300.


Yours sincerely,



Marc Jones
General Manager.
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Glasgow, United Kingdom
Level 5 Contributor
76 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 8 June 2014

We stayed here for two nights while in Aberdeen to celebrate my husbands 50th birthday with his family. The room was of a good size and was clean and comfortable. I was worried that it could be noisy as there was a function room a few doors down, but all was well and we never heard a thing. If we stayed here again I would like the option of a bigger room so the children did not have to share a sofa bed or have the option of connecting rooms.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katherinejb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review, 10 June 2014
Dear Katherinejb,

I was very glad to read that you had a comfortable stay with us and that the amenities were well suited to your needs. Our rooms are well appointed for size and comfort, but we do also have interconnecting and larger executive rooms available that may give you the added space and comfort you were looking for. Please do not hesitate to ask for these rooms on your next reservation enquiry.

Thank you once again for your positive review on TripAdvisor. I do hope that we can welcome you back very soon.

Kind regards,


Marc Jones
General Manager.
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Aberdeen, United Kingdom
1 review
Reviewed 3 June 2014

After organising a large crowd to go along to the Dolly Parton/neil diamond tribute night, I would thoroughly recommend this venue for a good fun party night. The staff were helpful from the beginning and made it easy and simple to do. Nothing was too much hassle and all went smoothly and everyone had a great night. Would happily use again. Very organised, nice spacious venue and rooms comfy and clean.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruthieo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review, 4 June 2014
Dear Ruthieo 1,

Thank you for your 5 star review on TripAdvisor for all to read. I am very glad you all had such a great night. Our tributes are the best in town, we have a full programme of events for the year! With our new lighting and sound system, would agree its a great venue for a party. The team are delighted that you were so well looked after.

Hope to see you again soon.

Kind regards,

Marc Jones
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
aberdeenshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014 via mobile

We got married on the 2nd of May here. Our day was amazing from the moment I arrived. The staff are so helpful, friendly & efficient and do a great job. Our meal was lovely & all our guests enjoyed. We can't fault the holiday inn at all.
Thank you to Elaine & Neil for making our day perfect for us. Also to Callum (the DJ) for playing a mix of music. We all enjoyed.

From Debbie & Gavin

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debzAberdeenshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review, 5 June 2014
Dear DebzAberdeenshire,

Thank you for your top marks review on TripAdvisor, its great to read that you had such a fantastic and amazing day. Elaine and Neil are a real asset, and really try to keep your special day personal and unique to you. Our resident DJ Calum really gets to know his audience and plays the music you want to hear! The whole team are delighted that they could play a small but important part in your big day.

Once again thank you for your review and I am sure we will see you again soon.

Kind regards,


Marc Jones
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asker, Norway
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

Very convenient location regarding the new businesspark. I didn't really have too high expectations regarding the hotell , but it proved to be very nice surprise . Rooms very comfortable and quite roomy , nice bed , nice and clean bathroom . Both restaurants also very good with excellent service. Definitely going to stay here on my next visit to Aberdeen !!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Tore Jørgen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc J, General Manager at Holiday Inn Aberdeen West, responded to this review, 28 May 2014
Dear Tore Jorgen B,

Many thanks for your kind words posted on TripAdvisor. I am very pleased that you had such a nice experience. The team pride themselves on friendly and professional service and I am so pleased to read that you experienced this.

The hotel is ideally situated in Westhill, for access to both the Westhill and Kingswells business parks but is also just a short distance from the city centre. I am glad you had the opportunity to relax and enjoy the facilities during your stay and we very much look forward to looking after you again in the near future.


Kind regards,


Marc Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Aberdeen West

Property: Holiday Inn Aberdeen West
Address: Westhill Dr, Westhill, Aberdeen AB32 6TT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen > Westhill
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Westhill
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Aberdeen West 4*
Number of rooms: 86
Official Description (provided by the hotel):
Holiday Inn Aberdeen West* European Holiday Inn Hotel of the Year 2012* Scottish Brand Hotel of the Year 2011,2012,2013Centrally loacted in Westhill (Surf City) and ideally located only 10-minutes drive from Aberdeen City Centre and Aberdeen International Airport. Prime Four Business Park at Kingswells and the Westhill Business Park are all within easy reach of the hotel. This is a modern and stylish hotel offering the very best and latest in Holiday Inn standards and facilities. The hotel boasts cutting edge concepts in design, comfort and technology for todays modern traveller. 86 Comfortable bedrooms are all equipped to the very highest standard, including 42"flat screen TV's, in-room safes,complimentary Wi-Fi high speed fibre optic internet access and air conditioning. The hotel is serviced by a 24-hour food and beverage operation that includes a Luigi's Italian Restaurant, the relaxing Glentanar Lounge Bar, Scots Corner themed bar, 24-hour Room Service and a full conference and banqueting facility. The hotel also has a fully equipped gymnasium, sauna facility and beauty salon. ... more   less 
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Also Known As:
Holiday Inn Aberdeen West Hotel Aberdeen
Aberdeen Holiday Inn
Holiday Inn Aberdeen West Westhill, Aberdeenshire

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