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“Good, but requires improvement on many aspects.”

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Ginger Pune (Pimpri)
Ranked #10 of 16 Hotels in Pimpri-Chinchwad
Reviewed 29 July 2014

The hotel is conveniently located at Pimpri. Basically it is a business hotel and describes itself as self service type. You have to carry your luggage (Trolley is provided) and for many things like newspapers, laundry etc, you have to walk to the reception. There are limited options in morning breakfast, but buffet dinner is very good. Rates in restaurant are reasonable. There is problem with wi-fi, which is said to be provided free. There is practically nil connectivity in far away rooms. Even in nearer rooms, it is very slow. Even the computer provided at business desk for internet does not have smooth wi-fi.

Room Tip: Don't select far away room. Wi-fi connectivity is nil and required to walk a lot for many things...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank CL_Narayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Head of Operations at Ginger Pune (Pimpri), responded to this reviewResponded 1 August 2014

Dear Guest,

Apologies for the inconvenience caused. We genuinely regret the trouble caused to you during your recent stay at Ginger Pune - Pimpri. Our team will take appropriate actions on this matter, keeping you posted regarding the same.

We are sorry to hear your dissatisfaction, about the hotel's self service policy. However, Ginger follows “Help Yourself” concept, but we do provide assistance on guest request. Also, your feedback regarding limited food variety has been taken up with our F&B Vendor and will ensure that plans are in place to make it better for our customers in the future.

Your concern regarding Wi-Fi connectivity has been taken into consideration and we have escalated this to the concerned IT department.

We would like to thank you for the words of appreciation for the hotel location, which will be passed on to concerned department.

Our primary focus is to provide our guests with the best of services. We understand your expectations & find it unfortunate that we were unable to match it. We assure, you will experience a marked difference on your next visit at Ginger Hotels.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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134 - 140 of 284 reviews

Reviewed 26 June 2014

One of the good budgt hotels in the region.

Service not upto the mark, but OK. The staff needs to be more quick and alert.

Nobody picking reception phone is quite common. especially after 9 PM.

Room Service just keeps phone off the hook after 10.45PM.

So be sure to order your food before that.

Room Tip: ask for rooms in gallery
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  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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1  Thank Arun P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Pune (Pimpri), responded to this reviewResponded 3 July 2014

Dear Guest,

Apologies! We genuinely regret the inconvenience caused to you during your recent stay at Ginger Pune - Pimpri. Our management team will take appropriate action on this matter. We will keep you posted about the same.

We are sorry to hear your dissatisfaction, regarding the reception and In-Room-Dining service. We sincerely regret that the hotel staff was not competent to attend and address your complaints, which was shared with the Hotel Manager for corrective action.

We thrive on providing our guests with the best of services. It was unfortunate that we were unable to match your expectations. At the same time, we assure you that your next visit at Ginger will be a pleasant and memorable one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014 via mobile

I stayed for a night at this hotel while traveling for business. The staff is courteous and good. But the hotel is very very basic and not kept well. The aisles were noisy through the evening, with some music playing; almost disturbing. The rooms and the linen almost appears unclean. It appeared more a guest house than a hotel. Anyone planning to stay must have little or almost no expectations. It is an average "Budget Hotel".

Stayed: June 2014, travelled on business
Thank Sunilchopra98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Pune (Pimpri), responded to this reviewResponded 1 July 2014

Dear Guest,

Thank you for communicating with us. We understand your concerns & genuinely regret the inconvenience caused to you during your recent stay at Ginger Pune - Pimpri. Be rest assured, we will take appropriate actions on this matter.

We understand you were dissatisfied with the rooms been noisy which has been forwarded to the relevant department for consideration. Also, your feedback regarding the cleanliness of the room and bed linen has been taken up with the Housekeeping Supervisor for corrective action.

We would like to thank you for the words of appreciation for our staff, which will be passed on to the concerned department.

Providing the best of services to our guests has always been our endeavor. We regret and find it unfortunate that we were unable to match your expectations. We assure, you will experience a marked difference during your next visit. Looking forward to see you at Ginger Hotels soon!

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2014

I stayed at this hotel for two days in March 2014. The cleanliness of this hotel was good and in lne with Ginger chain of hotels. The rooms were small and utilitarian. Typical business class hotel and very good for travelling executives. I was quite happy with the very courteous and attentive staff at both the reception counter and at the restaurant. They went out of their way to ensure that the visitor felt welcome and were very particular that the visitor's needs were met. The breakfast served was just enough with no fancy food. Breakfast variety has been made keeping both North and South Indians in mind. Europeans will haveto be happy with bread, eggs and toast. Location was good for me since it is on the Bombay Pune highway and clsoe to Chinchwad, where I had appointments with customers. One small area where I think the management needs to think over is on morning newspaper. In this hotel, the newspaper is not delivered at the door and it is expected that the visitor personally comes down and pick up his copy at the reception or he reads the paper in the lounge. I felt this strange. Also management should change the sofa in the lounge. Not that it looks bad, but because it is uncomfortable. The overall expereince was good and good value for money.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Harish B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Pune (Pimpri), responded to this reviewResponded 4 April 2014

Dear Guest,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. Your feedback has been forwarded to the respective hotel manager and will ensure we have this worked upon.

It was a great pleasure having you to stay with us at Ginger Hotel.

Looking forward to your continued association with us.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2014

I have stayed at this hotel for extended period of time in 2011. It has all the basic amenities. I generally travel for business purpose and Ginger satisfies all the requirements of Business travelers.
Strengths:
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Close to MIDC
Free Wi-Fi with good speed
Walking distance to Big Bazaar

Cautions:
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Difficult to locate
It takes a long time to check-out

  • Stayed: April 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Thank ManishPatell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Pune (Pimpri), responded to this reviewResponded 27 March 2014

Dear Mr. Patel,

We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback & words of appreciation. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Pune - Pimpri.

We are sorry to hear your dissatisfaction, with the location of the hotel. With regards to your concern, we would like to inform you that our website has maps of all Ginger hotel locations. You can get more details on http://www.gingerhotels.com. Your feedback on delay in check out process has been shared with the Hotel Manager for corrective action. The respective teams have been briefed up to be more efficient to ensure that our guests don't have to wait for a longer period to check out.

Please be rest assured that we remain committed to upholding the highest standards of our services, as expected of Ginger Hotels. We are nevertheless glad that your overall stay experience was delightful and also we would like to thank you for the words of appreciation for the Wi-Fi facility and surroundings which will be passed on to all concerned departments.

It was a great pleasure having you to stay with us at Ginger Pune - Pimpri, and thank you for bringing it to our attention; your valuable feedback will help us strive to be the best. You will experience a marked difference in our service during your next visit.

Once again we thank you for your valuable feedback & suggestions. Looking forward to your continued association with us and I assure you that your next visit at Ginger will be a pleasant one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2014

I was on a 3 day business trip to Pune and my company booked Ginger. From outside, the hotel does not look very attractive. A few lights that illuminate the hotel name are missing. Only "G" "I" and "G" are lit up... But the staff are very courteous and room service is also good. Wi-Fi signal was very poor in my room. The AC was window type, hence the noise levels were more on the higher side. The complimentary buffet breakfast, though with very limitted options, was tasty. The dinner buffet was good. Overall it was an average experience for me.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank kuriancjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Pune (Pimpri), responded to this reviewResponded 13 March 2014

Dear Mr. John,

We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback & words of appreciation. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Pune - Pimpri.

Your concern regarding the Wi-Fi has been rectified immediately as it was a temporary snap. Based on your valuable feedback on the Ginger signage, the respective department has already started their work to repair it. We have also asked the respective department head to take corrective action to rectify the noise level of AC. We would like to thank you for the words of appreciation for our staff and food served, which will be passed on to all concerned departments.

It was a great pleasure having you to stay with us at Ginger Pune - Pimpri, thank you for bringing it to our attention; your valuable feedback will help us strive to be the best. You will experience a marked difference in our services during your next visit.

Once again we thank you for your valuable feedback & suggestions. Looking forward to your continued association with us and I assure you that your next visit at Ginger will be a pleasant one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2014

This is a very nice hotel, no frill hotel for business travellers. Clean room, tidy bed, average food and nice location. The hotel is best for a person who wants easy access to Chinchwad and Pimpri Industrial Areas. The breakfast is good, but little pricey and has detoriated a little in comparision to my earlier visit.

Room Tip: Choose a double bed room over single bed as the rooms are much spacious and charges are the same.
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  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MayankInd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ginger Pune (Pimpri)

Address: Opp. PCMC Survey 209 | Kohinoor Trading Company Premises, Pimpri-Chinchwad 411018, India
Phone Number:
Region: India > Maharashtra > Pune District > Pimpri-Chinchwad
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #10 of 16 Hotels in Pimpri-Chinchwad
Price Range: £28 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ginger Pune (Pimpri) 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Ginger Pune (Pimpri) Hotel Pimpri-Chinchwad
Ginger Hotel Pune

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