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“Guests for a day ”

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Cheval Blanc St-Barth Isle de France
Certificate of Excellence
Long Island New York
Level 4 Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Guests for a day ”
Reviewed 4 February 2014 via mobile

We sailed to St Barths on sea dream yacht and was told to spend day at this beach and hotel/ restaurant. The facility was lovely. The employees were welcoming , friendly and accommodating. We were immediately set up perfectly on comfortable cushioned chaise lounges on beach. Ice water was brought promptly and it really was first class and we weren't even guests! We were there for lunch as well. Chairs were free. As opposed to the Eden Roc. They charge non guests $50 euro per chair!!!!! Lunch was directly on beach. Delightful and delicious. Wait staff was friendly warm polite and the opposite of what I thought "French " would be. Great day at the beach. This is a gem.

Stayed January 2014
Helpful?
Thank brnbrklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBIDF, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review, 13 February 2014
Dear Guest,

We would to thank you for taking the time to write us on Tripadvisor,

We are so happy that you enjoyed your experience at our restaurant La Case de l’Isle, this is our best reward. Please be sure that we will always work to provide you the best service …
We will never stop to surprise you, and please you.

As you said, the Flamands view is just outstanding, and we are so proud to welcome you in this beautiful little paradise.

We do hope to welcome you back soon,

Warmest regards,

Christelle Hilpron, General Manager & the whole Team
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371 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London/New York
Level 5 Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 February 2014 via mobile

This is an annual event for us an we are never disappointed. Service is correct and professional and the food is superb - standard French cuisine. We sit close to the beach and the views are outstanding.

Stayed January 2014, travelled with friends
Helpful?
Thank PortlandPlace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBIDF, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review, 11 February 2014
Dear Guest,

We would to thank you for taking the time to write us on Tripadvisor,

We are so happy that you enjoyed your experience at our restaurant La Case de l’Isle, this is our best reward. Please be sure that we will always work to provide you the best service …
We will never stop to surprise you, and please you.

As you said, the Flamands view is just outstanding, and we are so proud to welcome you in this beautiful little paradise.

We do hope to welcome you back soon,

Warmest regards,

Christelle Hilpron, General Manager & the whole Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melville, New York
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 January 2014

We were on a cruise and stopped at St Barth. We made reservations at Isle de France for lunch. We arrived early and they were happy to set us up on the beach. They treated us like guests. Chairs, towels, umbrella. First Class service. Lunch was delicious, the service was excellent. Try the cold pea soup, it was really great. Overall the experience was excellent. We were genuinely surprised by the service and hospitality. Everyone we came into contact with at the resort was kind and accomidating.

  • Stayed January 2014, travelled with family
    • Value
    • Service
Helpful?
Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBIDF, Responsable commercial at Cheval Blanc St-Barth Isle de France, responded to this review, 31 January 2014
Dear Larry,

We would like to thank you for you for you warm comment on Tripadvisor,

We were delighted to welcome you in our Beach Restaurant La Cabane de l’Isle and in our beautiful property. We are so happy that you enjoyed your stay with us.

We are so lucky to share this experience with you, that is why we will always do our best to fulfill all your wishes.

Our friendly team is at your entire disposal for any request, we cannot wait to welcome you back in our restaurants, spa & hotel…

Best regards from the Entire Hotel Saint-Barth Isle de France Team,

Elodie Miyet, Head of Sales & Marketing & the whole Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
il
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 January 2014

Isle de France is truly one of those special spots that make all other experiences pale in comparison. Our last visit (5th), was to celebrate the 40th Birthday of a dear friend. The setting is incredible - set on the best beach on St Barths. But beyond the setting (beach, room, grounds - food to DIE FOR!), the thing that sets Isle de France truly apart is its staff. From Christelle, the very present and always interested General Manager, to Laurence who manages more reservations than the property can possibly accommodate, the team is well led. One change I noticed this year is that Romain (formerly of Guest Relations) is now responsible for all special events (such as ours!) and his attention to detail and executing special touches is really remarkable.
If you want to escape reality in an incredibly beautiful setting, where everyone you encounter is there to make you feel welcome and comfortable, this is your place!!

Room Tip: There are no bad rooms, it just depends on what you want. I personally love the Garden Bungalows for...
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sshht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBIDF, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review, 31 January 2014
Dear Guest,

We really want to thank you for your beautiful comment on Tripadvisor.
Your testimony is our best reward, we fell so happy that you enjoyed your stay with us, and you loved once again you experience at Hotel Saint-Barth Isle de France.

The whole Team has been really moved by your words.
Laurence will always do her best to fulfill all your needs and hopes.
Romain is still at your entire disposal for any little special request, and he knows by his experience how much every detail is important.

Once again, thank you for coming in our little paradise every year, you are part of the secret, you make this place so special…

We do hope to welcome you back very soon,

Best friendly regards,

Christelle hilpron, General Manager & Her Team
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London, United Kingdom
Level 6 Contributor
1,907 reviews
220 hotel reviews
common_n_hotel_reviews_1bd8 556 helpful votes
Reviewed 22 January 2014

I didn't stay in the hotel, but I had the pleasure to have lunch and spend a whole day in the hotel grounds and I loved it. I loved the design the understated chic, the service, the class, it was fantastic. Of course a platinum credit card is a must, but it goes with the tag! Go and enjoy the experience!

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
Thank Ricardo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBIDF, Responsable relations clients at Cheval Blanc St-Barth Isle de France, responded to this review, 31 January 2014
Dear Guest,

We really want to thank you for taking the time to write us on Tripadvisor.

We are so happy that you enjoyed your lunch and you day with us.

That is true, Hotel Saint-Barth Isle de France is a special place on one of the most beautiful beach of St Barth, and secluded in the relaxing Tropical Garden. Our designer Bee Osborn makes this place more & more elegant and chic.

The Entire Hotel Saint-Barth Isle de France Team is egger to welcome you back soon, in our restaurants but also in hotel (room, suite or villa) as we could longer take care of you…

Best regards from the whole Team,

Romain Vinsot, Guest Care Manager & the all Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 January 2014

this place was off the charts, servise , food, staff rooms
the beach is very nice, we spent a week here mid december 2013, came for a wedding and left
with a true islad adventure. the wedding was held on the beach, very nice to say the least
the staff went out of the way to make this just perfect, not so crazy about the downtown area, prefered to stay at the hotel, water was also great !

Room Tip: we had # 8 waves crashing full ocean view
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JamesC7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBIDF, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review, 23 January 2014
Dear James,

We really want to thank you for taking the time to write us on Tripadvisor.

The Entire Hotel Saint-Barth Isle de France Team was really delighted to participate to this magical moment. Everybody will be more than happy to learn that you enjoyed your stay with us.

The Flamands Bay was magnificent with this floral decoration! It was such a beautiful day.

We do hope to welcoming back your lovely group & family,

Best sunny regards,

Chirstelle Hilpron, General Manager & her Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level 6 Contributor
354 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 1,044 helpful votes
Reviewed 9 January 2014

One of the best hotels I've ever been to. Beautiful setting, very well appointed, outstanding service. Perhaps one of the reasons that LVMH acquired the property in April.

Nevertheless, you have several outstanding hotels on the island to choose from…why did we come here as opposed to other hotels where we have stayed on the island? It's on the beach…I should say, a good beach...and this is rare.

The rooms were recently done over and with very good taste. Even the wifi was excellent.

Staffers were happy and very attentive.

As a point of attention, you should be careful about the room you choose. The rooms on the first floor and beach do not offer much privacy…Also the health club is very limited.

We look forward to returning in the near future.

Was this helpful? Please let me know.

Room Tip: The rooms on the first floor and beach do not offer much privacy. If you want privacy, get a room o...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Knownews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HSBIDF, Directeur général at Cheval Blanc St-Barth Isle de France, responded to this review, 15 January 2014
Dear Guest,

We would like to thank you for taking the time to write us on Tripadvisor.

That is true, Flamands Beach is one of the best beaches of St Barths, and we do have a beautiful property. We just have accomplished a 5 years renovation program, and the property is now fully renovated. We have many different rooms, suites & villas categories to satisfy all our guests’ needs. The Tropical Garden is just a piece of heaven, and the perfect place if you are looking for privacy.

We are more than ever concentrated in the quality of the service provided, and we are really happy that you enjoyed your stay with us. All the friendly Hotel Saint-Barth Isle de France Team is passionate and is at your entire disposal to fulfil all your wishes.

We do hope to welcome you back soon, and believe us, you will never stop to be surprised…

Best sunny regards from the whole Team,

Christelle Hilpron, General Manager & Her Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cheval Blanc St-Barth Isle de France

Property: Cheval Blanc St-Barth Isle de France
Address: Baie des Flamands, Anse des Flamands 97133, St. Barthelemy (Formerly Hotel St Barth Isle de France)
Region: Caribbean > St. Barthelemy > Anse des Flamands
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Anse des Flamands
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Cheval Blanc St-Barth Isle de France 5*
Number of rooms: 40
Official Description (provided by the hotel):
Set on the Flamands Bay, widely regarded as the island's finest, the iconic Cheval Blanc St-Barth Isle de France is home to 40 beautifully appointed rooms, suites and villas, with panoramic beach views or nestled in the lush gardens. Savor an exquisite locally-inspired French cuisine created by Chef Yann Vinsot at La Case de l'Isle restaurant overlooking the pool and the ocean or at La Cabane de l'Isle for a feet-in-the-sand lunch or a private dinner. The Cheval Blanc Spa and its Pavilion hidden in the tropical vegetation, offer Guerlain rituals, in exclusivity in the Caribbean. Enjoy a highly personalized service, exclusive events organized with the most prestigious champagne houses, tailor-made experiences imagined by a passionate team. The Concept Store proposes you latest creation of local and international designers and fashion show every Tuesday night around the pool. ... more   less 

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