We spent two nights at Smeraldo hotel. One day we used hotel pool. At check out to our surprise we were charged 9 Euro per person per day (total 18 Euro) for pool usage. The problem is, that there was no disclosure of any kind about the pool charges, not on agoda.com website, not on the voucher, not at hotel reception, not at entrance to the pool. If we knew that there is such a steep charge for a pool usage, we wouldn't use it at all. Besides, this is very unusual and for many years of travel internationally we have never seen hotel charging for the pool. We wouldn't have problem with this if there was proper disclosure, same as it often is with the Internet usage.
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