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“Overpriced for tiny rooms with beds not as advertised”

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Movenpick Hotel & Casino Geneva
Ranked #1 of 2 Hotels in Meyrin
Certificate of Excellence
Reviewed 4 August 2014

The first thing that struck us on check in was how small the room was. We could barely fit around the bed! The second thing was we were given one bed and we weren't a couple. We went down to inquire about a room with two beds. The staff member at the front desk told us that she could sell us an upgrade for the equivalent of 60 USD. I asked if the hotel was full and she said no but "they are always hoping and expecting to sell more rooms" and even though we were already there we couldn't have two beds without paying more. Why not delight those customers you already have before waiting to woo customers who haven't shown up? We checked our reservation and while it did indeed say king, the bed in our room was a queen sized, maybe slightly larger, but definitely not a King as advertised.

Of course a comfortable bed isn't the only thing that cost extra...wifi, breakfast (which was about 30 euros or 45 USD for a just so-so offering), you name it, they hope you'll pay. Plus it's not worth those extras as the decor is just a basic no frills business hotel. The one bright spot is the beautiful top floor gym with a view of the airport. This miraculously is included with your room.

Room Tip: Don't book a king expecting to get a king bed. Rooms advertised as king have American Queen siz...
See more room tips
  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank sfran_adventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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800 - 806 of 1,625 reviews

Reviewed 4 August 2014

I was staying at hotel couple of months back, experience was very good. Front desk satff specially mr.aranda and miss sara was very helpful, and shown remarkable hospitality while i was waiting to get my room key.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Service
Thank Vrundan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

Hotel is very close to airport (you might be lucky and get a room with a few of it) and conveniently located -- if your meetings are nearby, the this is the hotel for you (e.g. free airport shuttle), otherwise stay downtown near the train station. Services is very good and friendly, breakfast is copious and good. Rooms are fine, though somewhat dated and worn. Internet is mediocre. I do not know what the cost of the hotel is as it covered by the meeting I was attending. However, would I stay there if I had to pay for it? No.

  • Stayed: June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Razzmatazz0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

This hotel is not a five star hotel, I would class it as just three star.

Pros - great location if you need to be near the airport for an early flight as shuttle service was good and only a 5 minute ride.

Cons - dirty,
- expensive, overpriced for what it is.
- Internet did not work

I am not going to go on, this hotel is what I expect for 3 stars, the pice is double what it should be.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank 4,747,092,016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2014

Just a quick in And out of Geneva
Reception was friendly but somewhat overdone .
Room was spacious and very comfortable .
Breakfast was good with all the regular flair , breakfast crew were very cheerful even with the bus load of demanding tourists filling every chair
All in all a great stay just a littler annoyed that with Mövenpick Hotels Wifi and breakfast are still charged extra
Would still recommend this hotel

Stayed: July 2014, travelled on business
Thank shagadelicchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

We stayed 3 nights in this hotel. The whole experience was not bad, but this is not a 5 star hotel, I would say 4.

Check in was very quickly

The room was not so big, but it was ok. Unfortunately it was not so clean, like you expect in a 5 star hotel.
The room was also a bit dated and the carpet a bit dirty.
The best thing was the very comfortable bed and the bathroom.
Although the hotel is located near the airport, you don't hear too much noise of the planes.

There is also a freeshuttle that brings you every 20 minutes directly to the airport.So the hotel is perfect located if you want an hotel near the airport or palexpo.
From Geneva center it is about 20 minutes by bus.
If you coming by car you can park your car at the garage hotel for 20.- daily. That's good

We also had a dinner at the mövenpick restaurant which was very good, unfortunately the waiter was very unfriendly.

I can recommend this hotel, but you don't have to expect a 5 star luxury.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Lion30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2014

Our family of 5 (with school aged children) stayed in a junior suite before flying out of Geneva early the next morning. We had a great stay with helpful staff and easy shuttle service twice an hour. Our suite was roomy, very comfortable, with good Wifi and easy to operate cable TV. the nice touches such as chocolates for the kids, shaving kit for dad, and nail file for mom kept us all happy during our brief stay.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank kathleen f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel & Casino Geneva

Address: route de Pre-Bois 20, Meyrin, Geneva 1215, Switzerland
Phone Number:
Region: Switzerland > Canton of Geneva > Geneva > Meyrin
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Meyrin
Price Range: £101 - £279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Movenpick Hotel & Casino Geneva 5*
Number of rooms: 350
Official Description (provided by the hotel):
Located in Geneva in the French part of Switzerland, close to the airport and Palexpo, the 5 star upscale Movenpick Hotel and Casino Geneva has recently renovated its 350 privilege bedrooms. Offering a Japanese and an international restaurant, bars, a large conference centre for seminars and congress and in-building parking, this hotel is ideal for business as well as for leisure, with attractive prices and packages. ... more   less 
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Also Known As:
Moevenpick Hotel And Casino Geneva
Geneva Moevenpick Hotel

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