NH Hotel Geneva Airport looks good and would not be bad if the management would care for the guests. I had prepaid my room but needed to get my credit card swiped to guarantee eventual consumptions. I refused. I didn't get the key to my room in spite of having paid for it. The frontdesk lady said that they virtually trusted nobody... Imagine and the guest who prepays must trust NH Hotels Geneva on their word. Anyway they found a solution. I had to sign my prepayment slip and after that was done the front desk manager told me that this signature would allow them to cash my prepayment for a second time and hence they had now the gurantee they wanted. That's cheating, that's fraud and I told them so. At long last we got to our room. Overheated. We signalled that and when we came back to the room after dinner (strictly outside NH Hotel) they had repaired the overheating by opening the window.... I complained and got a better (quite nice) room. The plumbing was not working: the shower head was clogged and dripped rather than ran water. The sink was clogged as well and did not drain. Bad experience. I complained to the manager of the hotel by email and he/she never reacted. In short NH Hotels Geneva Airport don't give a damn about their performance. NEVER again. I go now to Holiday Inn in Thoiry, slightly further away from the airport but MUCH MUCH MUCH better.
- Official Description (provided by the hotel):
- Located right next to the Geneva Airport, the NH Geneva Airport hotel is perfect for business and pleasure travel to the world-renown city of Geneva. Our guests benefit from the hotel's comfortable and relaxing atmosphere with its modern and elegant design, numerous services, and free shuttle service to and from the airport. ... more less
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- Also Known As:
- Nh Geneva Airport Hotel Geneva
- Nh Hotel Geneva
- Nh Hotels Geneva