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“Lovely Hotel”
Review of NH Geneva Airport

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NH Geneva Airport
Ranked #2 of 2 Hotels in Meyrin
GreenLeadersBronze level
Reviewed 28 May 2014

I was in Geneva on business and was staying at this hotel.

The shuttle bus is regular and clean.

The hotel reception is lovely, the staff are welcoming and friendly.

The rooms are perfect for what you need them for (only thing I would say is there is no mirror in the bedroom for your hair/makeup) only in the bathroom.

The breakfast has a lot of choice and food was fresh and tasty.

  • Stayed: May 2014, travelled on business
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1  Thank alibalibee2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 May 2014

Like most airport hotels, this hotel was completely sufficient for an overnight stay between flights. Room, furnishings, bathroom and corridors seemed a little dated, but it was comfortable and functional.

Front desk service was good, although value for money could be better. The cost for a 5 minute international telephone call was an exorbitant CHF65. Excellent buffet breakfast and wait service. Shuttle service was reliable.

Given the location of airports are usually far from attractions, I would not normally stay at the airport hotel as a tourist. However, the free public transport pass for Geneva tourists, the number 5 bus stop and shopping complex within a few minutes walk from the hotel mean this is a viable place to stay when visiting Geneva as a tourist.

  • Stayed: April 2014, travelled on business
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3  Thank johnny3_16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014 via mobile

I have stayed a couple of days visiting a fair in Geneva. Upon arrival I have been suprised to have two beds instead of one kingsize in the Junior Suite as I booked it and NH confirmed it to me. Asking the reception they replied they do not have any kingsize bed in this NH. Then I opened the door of the minibar and found the empty bottles of the previous guest. The one and only lamp in the living room area did not work at all and had to be exchanged. The aircondition in the room is built and covered in a way that it is noisy and has a poor efficiency. Impossible to be without a/c just next to a highly frequented airport runway... I could continue with a list of such matters.

The choice of dishes in the restaurant is small and the quality poor. Convenience food - salat from the plastic bag or instant eggs used for the scrambled eggs. Bad and smelly oil used for frying the french fries. Beef paddies of the burger burnt, salad served without dressing and even making a club sandwich seems to be a too difficult challenge for this chef.

To point it out: All of the service staff has been really friendly, kind and hard working to satisfy their guests. Top rating for all of them: Shuttle drivers, receptionists, waiters, roomservice and cleaning staff!

What a pity, but if the prices will be cut by 50% it starts to be the right money for the value - not for the service.

Stayed: May 2014, travelled on business
1  Thank eddi74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2014

As the name already suggest, the NH Hotel Geneva Airport is located close to the airport in Geneva. A shuttle allows the direct transfer from the airport to the hotel and back.
Going into the city requires travel via tram – a stop is a 5 minute walk away. The tram is going directly to Geneve main station (approx. 20 minutes).

The rooms and interior of the hotel are similar to other NH hotels. It looks like the hotel has seen better days but it is still acceptable for the requested prices.
However, the noises of starting airplanes are limited and you can get a good rest. Wifi was included in the price and working ok. In the morning, a breakfast buffet is offered but from my point of view a little bit too expensive.

  • Stayed: April 2014, travelled on business
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1  Thank nordischboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

Joze Lopez is a driver that is meant to do the shuttle service from the NH hotel to the airport.

When a company like NH employs people like Jose Loez who has no respect to people by driving with a mobile, not waiting for people, shouting at clients, working as if it is he is making a favour to the clients then there is a problem. He also phones his boss from his boss while driving with one hand. He throws the luggages away for you and if you have fragile products he will just break them for you.

The problem is not Jose Lopez but the management of the hotel that permits this person to do what he likes.

However thinking about it this person does whatever he likes because even the hotel does whatever they like with the shuttle service they boast about.

I used the shuttle service of the other hotels and i suggest all tripadvisor readers not to chose this hotel because you have to use the shuttles bus if you have no car. This hotel is in the sticks and in the fields and there is nothing near it.

CAREFUL this hotel says a lot of things re shuttle but its not the truth. Do not goto this hotel.

  • Stayed: May 2014, travelled on business
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1  Thank Oandu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frere h, General Manager at NH Geneva Airport, responded to this reviewResponded 15 May 2014

Dear Mr. /Mrs. Oandu,

I would like to thank you for having taken the time to write a review about your experience at the NH Geneva Airport Hotel on trip advisor.
I was really sorry to hear about some of the issues you encountered.
With regards to the shuttle driver’s attitude or inappropriate reaction I sincerely apologize. Rest assured that the department head concerned has been informed in order to avoid such situation happening again.
This situation is most unusual and I am personally conducting an investigation based on your comments.
Needless to say, that I sincerely regret this unfortunate incident and for the inconvenience that you were caused. I understand that you obviously do not have a very good image of your recent experience at the NH Geneva Airport and would gladly welcome the opportunity to reverse this if you would allow me. Should you decide to come back to Geneva, please do not hesitate to contact me directly in order to personally oversee your stay.
h.frere@nh-hotels.com

Hoping to hear from you, I remain at your entire disposal.

Sincerely,

Herve Frere

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

I travel to Geneva for business and this was the first time I was staying at this hotel. It's very close to the tram, airport and also to our offices. It has a gym ( 2 machines) and a Sauna - which is perfectly adequate and I managed to go twice during a 3 day trip!! The beds are very comfortable and the shower pressure very very good. I had room service twice and although it seems basic - its exactly what you need when you get in after a long day in the office.

The best part about it though are the people, all so friendly and genuinely happy to help and go the extra mile. Our offices were closed today (I did not get the memo!!) and this left me in Geneva with no where to work or hang out and a flight at 21:00 in the evening (was too expensive to change it). The team very kindly understood and accommodated me and I have had somewhere to work and stay as a base. When you are stranded, the people who help you are those you remember. Needless to say NH Geneva has won me over and this will most certainly become my home from home when I am in Geneva.

Great effort and thanks from the bottom of my heart.

Room Tip: It is next door to the airport but I was happy to sleep through it - great selection of UK channels...
See more room tips
  • Stayed: April 2014, travelled on business
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Thank GudNightsSleep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2014

Just spent the night at the NH. I have been there many times Very good hotel. The service was brilliant. The food was excellent. The rooms were fantastic - I was upgraded to a suite so thanks for that guys. The airport shuttle bus was very efficient.
The only downside was the cost of the drinks and food. However, it is a 4 star in Switzerland so I shouldn't grumble too much.

  • Stayed: April 2014, travelled solo
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Thank DavidFox2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Geneva Airport

Address: avenue de Mategnin 21, Meyrin, Geneva 1217, Switzerland (Formerly Movenpick / Tulip Inn)
Phone Number:
Region: Switzerland > Canton of Geneva > Geneva > Meyrin
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Meyrin
Price Range: £68 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Geneva Airport 4*
Number of rooms: 190
Official Description (provided by the hotel):
Located right next to the Geneva Airport, the NH Geneva Airport hotel is perfect for business and pleasure travel to the world-renown city of Geneva. Our guests benefit from the hotel's comfortable and relaxing atmosphere with its modern and elegant design, numerous services, and free shuttle service to and from the airport. ... more   less 
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Also Known As:
Nh Geneva Airport Hotel Geneva
Nh Hotel Geneva
Nh Hotels Geneva

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