I stayed at this hotel for a week on a business trip, and am glad that I had not personally paid for the accommodation. Unfortunately the décor is very dated, and the place in general did not appear well maintained - see photo of landing carpet as an extreme example. Shower was in the bath and loose on its bracket. There was also a smell from the drains in the bathroom in my room. Not a good smell.
The bed and other facilities in the room were fine, including complimentary water.
Free WiFi was available, but unfortunately from my room the connection was very limited, and hence unusable for a lot of the week. I skipped breakfast for the rest of the week after sampling the offering on the first morning - nowhere near the freshness and variety which should have been on offer.
The staff seemed friendly, but unfortunately were quite incompetent with my only requests: a taxi for the morning of departure was not booked the night before. And when a new taxi was subsequently called in the morning, I sat waiting patiently for 20 minutes in the lobby before asking after it. I was told that the chances were that someone else had jumped in it, and that I should wait outside for the next one! It was snowing and the temperature was -4 degrees! Unimpressed
- Official Description (provided by the hotel):
- The Hotel Viktoria Neuss is located in the heart of the friendly town on the Rhine. Despite central location you will find peace and relaxation. All our rooms are functional but stylishly furnished and have private bathroom with shower and toilet, cable TV and hairdryer. A full buffet breakfast is served in our breakfast restaurant. ... more less
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