First night when I reached there I was given the keys to check-in at 1:00 PM after 15 hours of flying time. I was happy get an early check-in. However when I opened the door to my room it was smoking/really smelly and dirty carpet and a little whole including joke of a mattress which they called bed!!!
I went back to the reception - HE was the rudest person and told me that I was at fault for not specifying - I told him your webs-site did not specify and in USA it is given it will non-smoking unless you request smoking! anyhow he told me nothing can be done today as there is big group and he cant change my room. I was so tired to accommodate for one night as they wont give my money back and I was too tired. I slept on the floor as the mattress sucked - there were renovations going on in next room - they were drilling at 9:30 at night - seriously!!!!
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- Also Known As:
- Eurohotel Stuttgart Sindelfingen
- Eurohotel Stuttgart Hotel Sindelfingen