My 78 year old mother and her friend stayed at this hotel from 12 - 16 August 2014. I booked the hotel through booking.com.
Anybody using this hotel should be aware that reception is only open from 7 am - 11 am! My mother arrived at 8 pm, tried to check-in through the hotel ATM/credit card system - for some reason or other her cards were all rejected. She tried to call the hotel owner, nobody picked up the phone for a full three hours....
By 11 pm, other hotel guests finally helped her out by using their credit card to check in (she reimbursed them in cash).
Can you imagine what would have happened in case of fire, flooding or other calamities?
Fair enough that the hotel operates reception hours but at the very least somebody should be available 24/7 on the phone!
- Official Description (provided by the hotel):
- A 5-minute walk to the beautiful Lake Constance, these modern apartments are located in a quiet area in the scenic town of Konstanz offer free WiFi and a spacious, fully equipped kitchen. Apartments at the Boardinghouse HOME all come with a flat-screen TV with satellite channels. Some apartments feature black leather sofas, a wooden wardrobe or a spiral staircase. All rooms include a fridge and microwave for preparing snacks. Hot drinks facilities can also be enjoyed. A rich and varied breakfast buffet is served each morning. A vending machine with snacks and drinks is available. Guests will check-in via a self check-in machine at the lobby of the property. Washing machine and a dryer in the lower ground can be used for an additional fee. Guests can also relax in the sauna at the property. Konstanz Central Station is a 5-minute drive away. The historical old town is just 500 m away. Konstanz Ferry Port is 2 km away, offering boat trips across the lake and to Switzerland. The property also has its own underground parking garage and free storage for bicycles. This property is also rated for the best value in Konstanz! Guests are getting more for their money when compared to other properties in this city. You will be welcomed in English ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, TripOnline SA, Ebookers, Evoline ltd and Cancelon so you can book your Boardinghouse HOME reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.