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“Stellar place to stay”

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Welcome Hotel Residenzschloss Bamberg
Ranked #4 of 40 Hotels in Bamberg
Certificate of Excellence
Reviewed 26 May 2014

What a great place to stay!!!!!!! Exceptional staff, WIFI included and they even let us have a day of parking extra in the garage located under the hotel which is on site!!! They have very comfortable rooms with nice bathrooms comfy beds and they even have a restuarant. We enjoyed dinner on the patio as the sun was setting very nice with views of the aldstadt up the hill directly in front of us. The food was excellent highly recommended 5 star and the beer was good too!!!! A 15 minute walk uphill and to the right and you are in the old town. The brunch was included with out stay and we used miles so the room was basically free!!!!

  • Stayed: May 2014, travelled as a couple
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1  Thank publiussulla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine D, Leiter Gästebetreuung at Welcome Hotel Residenzschloss Bamberg, responded to this reviewResponded 30 May 2014

Dear guests,
We greatly value feedback from our guests. Thank you so much for your kind words.
This Shows us that we are definitely on the right track to ensuring that all our guests feel at home with us and enjoy their stay.
Kind regards
your Team of WELCOME HOTEL RESIDENZSCHLOSS BAMBERG.

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69 - 75 of 404 reviews

Reviewed 19 May 2014

We very much enjoyed the stay at this hotel !!

Staff freindly and facilities very good.

Only negative was that one has to pay for car parking ??

Breakfast out of this world, well done !!

Sauna area very good and enjoyable.

Room Tip: Just make sure you don't get a room at the right end of the corridors, next to the river and the...
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  • Stayed: April 2014, travelled as a couple
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Thank maizemiller2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine D, Leiter Gästebetreuung at Welcome Hotel Residenzschloss Bamberg, responded to this reviewResponded 20 May 2014

Dear guests,
We are delighted that you enjoyed your stay. Thank you for your friendly feedback. We are sorry to hear you found our parking charges too high. We try to set the charges as low as possible and are just pleased to be able to offer our guests the Option of parking so close to the Hotel. We look forward to welcoming you again. Your team of WELCOME HOTEL RESIDENZSCHLOSS BAMBERG.

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Reviewed 18 May 2014

This hotel is located in the Unesco part of the old city. Very impressive. The rooms are well refurbished, stylish and clean. Room and bath are big enough for two people with a lot of luggage. the Dom can be reached within a few steps. Good service, nice ambient.

  • Stayed: May 2014, travelled as a couple
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Thank Werner W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine D, Leiter Gästebetreuung at Welcome Hotel Residenzschloss Bamberg, responded to this reviewResponded 20 May 2014
Google Translation

Sehr geehrte Hotelgäste,
Sie haben sich bei uns wohlgefühlt. So soll es sein. Vielen Dank für Ihr Feedback. Über Ihre positiven Worte haben wir uns sehr gefreut. Dies ist für uns Motivation und Ansporn dran zu bleiben und immer weiter daran zu arbeiten. Wir wünschen Ihnen alles Gute und freuen uns auf Ihren erneuten Besuch. Ihr Team vom WELCOME HOTEL RESIDENZSCHLOSS BAMBERG.

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Reviewed 2 April 2014

I stayed here for two night because of work and my room must have been newly renovated because it was really nice and everything looked really untouched.
Free wifi was great, since it's not common in Germany and the breakfast was good, check in and check out went smooth and the location is nice, just a few minutes walk to the old center of the town with restaurants.

Ps!
If you have much to carry take a taxi from the trainstation if you come by train otherwise it was a nice 30min walk after a long journey.

  • Stayed: March 2014, travelled on business
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Thank Mindtrust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine D, Guest Relations Manager at Welcome Hotel Residenzschloss Bamberg, responded to this reviewResponded 7 April 2014

Dear guest´s,
Our overriding aim is to ensure that our guests enjoy their stay. So we are delighted to hear from you that we succeeded. We look forward to welcoming you again soon. Until then, our very best wishes. Regards
Your team of
WELCOME HOTEL RESIDENZSCHLOSS BAMBERG

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Reviewed 2 January 2014

A short 10eur taxi ride from the HB main station and we arrived. Nice grounds and beautiful setting at the foot of the hill and almost on the river bank, this former residence is quite spectacular at first glance.
In this part of Germany it seems most old buildings have some additional temporary-built metal/glass constructions to make them more habitable and this extended double door entrance to the hotel is no exception. It's really awful and brings down the value of the premises right away with its neon lighting completely out of place. Also in the same category comes the covered hallway through the central garden from the lobby that leads to the back wing of the hotel - this is even worse.
The lobby and front desk area is decent and spacious but hints at some failed modernistic makeover.
A quick check-in followed by a long walk through the afore-mentioned nasty corridor, up with the lazy elevator and there was the room: a tiny superior double with a tiny window overlooking the Regnitz river bank. Barely enough space to move around, but the larger bathroom was well equipped and much better looking than the room had you to believe.
Judging by the picture gallery on the site it seems that our superior room was on the low end of the spectrum and as such this review clearly reflects that.
The restaurant is nice with large windows bringing in lots of natural light in the mornings and the breakfast was adequate with the usual choices.
The staff was aware and the service they provided was good although impersonal.
The general feeling was a letdown, this hotel is neither the 18th century baroque luxury residence with period furnishings and decorations it wants to be(or it should be) nor a modernised building updated with new technology and renovated interiors.
The location is very good but some people might be put off by the longish walk to the towncentre (its not that long!). We rented bicycles from the hotel and suddenly we were minutes away from pretty much anywhere in old Bamberg.
If you travel by car then its convenient that it seems to have an underground parking on the premises.
This criticism is more of a dissapointment (as we all know high expectation is the mother of all dissapointments - so this is a very subjected view), this hotel is not THAT bad but its nowhere near what it could be and as it is, value for money it is not.

Room Tip: no idea...we tried and failed at this one...
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  • Stayed: December 2013, travelled as a couple
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4  Thank danvega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine D, Guest Relations Manager at Welcome Hotel Residenzschloss Bamberg, responded to this reviewResponded 20 January 2014

Dear Guests,
thank you for taking the time to write a review of your stay. We take all feedback very seriously. We would love to have another chance of showing you a more positive side of our hotel.
We wish you all the best.
Kind regards
Your team of
WELCOME HOTEL RESIDENZSCHLOSS BAMBERG

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Reviewed 20 September 2013

The hotel looks as if it's on the river - not really, the view is minimal. It is not in the center of town but a 10 minute walk which is fine but late at night on deserted streets - too far. Staff very pleasant and helpful. The hotel feels, well, old. There is a need for redecorating and new energy. It had a little feeling of a retirement home. The brunch/breakfast stations are prominent on main hall leading to rooms - tacky. The room was average - definitely in need of new thicker carpeting. Dinner was very good and breakfast average. A good choice but lacking in ambience, or if you want elegance.

  • Stayed: September 2013, travelled as a couple
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2  Thank beentheretooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine D, Leiter Gästebetreuung at Welcome Hotel Residenzschloss Bamberg, responded to this reviewResponded 23 September 2013

Dear Guests,
each guest’s experience at our Hotel is truly important to us. Thank you for your feedback.
Your feedback helps us to continue developing and optimising the quality of our service and of the products we offer our guests. We take all of your feedback very seriously.
Our primary motivation is to achieve our aim of ensuring that each and every guest enjoys their stay with us.
We look forward to being able to welcome you again soon. Until then, our very best wishes.
Kind regards
your team of
WELCOME HOTEL RESIDENZSCHLOSS BAMBERG

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Reviewed 7 September 2013

If driving, enter the hotel off the main road and drive straight down into the underground car park...easy.
Reception was excellent..very helpful,friendly and efficient.
No problem with the room...clean, comfortable and with robes for use in the Spa. Free use of the steam room/sauna which was very pleasant.
The buffet breakfast was good for both variety and quality.
An easy walk along the river into the medieval centre, and up the hill to the cathedral.
Recommended.

  • Stayed: September 2013, travelled as a couple
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3  Thank stationmastershouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine D, Guest Relations Manager at Welcome Hotel Residenzschloss Bamberg, responded to this reviewResponded 9 September 2013
Google Translation

Sehr geehrte Hotelgäste,
Ihr Wohlbefinden liegt uns am Herzen. Vielen Dank für Ihre Mühe, uns bei tripadvisor zu bewerten. Wir als Dienstleister leben von den Meinungen unserer Gäste. Sie helfen uns dabei, die Servicequalität und unsere Leistungen immer weiter zu entwickeln und zu optimieren. Über Ihr Lob und Ihre positive Bewertung haben wir uns sehr gefreut. Dies ist für uns Motivation und zeigt, wir sind auf dem richtigen Weg zu erreichen, was uns am Wichtigsten ist: dass Sie sich wohlfühlen.
Wir wünschen Ihnen alles Gute und freuen uns auf Ihren erneuten Besuch.
Ihr Team vom
WELCOME HOTEL RESIDENZSCHLOSS BAMBERG

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Welcome Hotel Residenzschloss Bamberg

Address: Untere Sandstr. 32, 96049 Bamberg, Bavaria, Germany
Region: Germany > Bavaria > Franconia > Upper Franconia > Bamberg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #4 of 40 Hotels in Bamberg
Price Range: £107 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Welcome Hotel Residenzschloss Bamberg 4*
Number of rooms: 184
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