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“Value with service”

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Premier Inn Loughton/Buckhurst Hill Hotel
Ranked #1 of 1 Hotels in Buckhurst Hill
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
229 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
“Value with service”
Reviewed 7 August 2014

Room was pretty much standard fayre for the chain, average size, clean and tidy and well maintained. No air con but there was a good sized fan and it gave enough air to get a good nights sleep. Parking no problem..

The staff without exception were excellent, very warm and welcoming, always had a friendly word and are a credit to the hotel.

Didn't take the breakfast as a full "all you can eat" english in the pub next door was far cheaper.

Location wise it's a 15 min walk to the tube station, that's going downhill on the way there, coming back after a day out in the hot sun and it's a hard slog! The walk takes you past the shops and the place does have a nice village feel about it. The ride into central London isn't quick, maybe 35 mins but for access to Stratford and even onwards to docklands it's quite handy.

There is a bus stop outside the hotel with a decent daytime service, it takes you to Loughton tube in 5 mins or Walthamstow in about twenty mins for the Victoria line which is then pretty quick into London.

Overall a nice hotel for the money and well worth considering if in the area.

  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank crushertim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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494 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
West Bromwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

Very handy for the underground (15 mins walk) so no need to use the car to get around London. Free parking available at this hotel. Good Toby restaurant next door. All in all a very good base for a short break. We have stayed several times and will continue to do so. Well done.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Lincolnshire
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 August 2014

The room was very clean and what I would have expected of a Premier Inn. However, the rooms we were allocated were at the back and as the room was so hot we opened the windows to be hit by a blast of noise from the hotel generator.
The heating thermostat was not changeable so the room was boiling.
Avoid rooms 208 and 210.
The receptionist was very helpful but as the hotel was full could not move us to rooms on front (as there were four of us, we even offered to share a room!).
In the morning we overslept as we had had such a poor nights sleep (you know the feeling so shattered, you fall asleep just as you are supposed to awake!).
However, full marks to the receptionist; as we checked out she asked about out nights sleep and as we had already complained we received a full refund for our stay. So the Premier Inn's "A Great Night's Sleep Guarantee" is that, a great guarantee. :)

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NiceNise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Loughton/Buckhurst Hill Hotel, responded to this review, 12 August 2014
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a quiet stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derbyshire
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 August 2014

room was ok but very hot with no cooling available. opening the window just let in noise from some outdoor fans which made it harder to sleep.
beds mega comfy, breakfast was ok and a good start to the day.
very nice and helpful staff.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JSD100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cowes, United Kingdom
1 review
Reviewed 28 July 2014

The extremely helpful staff, particularly Anastasia and Farouk, made our stay in this hotel exceptionally good. Anastasia went out of her way to find us the perfect room away from any minor traffic noise and Farouk was exceptionally helpful and friendly when serving breakfast. We have a lot of family members live close by and were here to attend a wedding - we will definitely stay at this hotel again when visiting family again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kath H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leominster, United Kingdom
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 July 2014

in my experience Premier Inns are thoroughly consistent and offer reasonable value for money. This hotel typified the brand. The room was clean and tidy and the breakfast very good indeed. Nothing outstanding but nothing to disappoint either.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Chris W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 July 2014 via mobile

Welcoming staff and clean rooms made our stay here very pleasant. It's certainly one of the better Premier inns. The full breakfast menu looked so good it was difficult to choose what to eat, we had so much we ended up not needing to eat again until the evening.You won't be disappointed if you stay at this hotel.

Stayed July 2014, travelled as a couple
Helpful?
Thank Nidderdoom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Loughton/Buckhurst Hill Hotel

Property: Premier Inn Loughton/Buckhurst Hill Hotel
Address: High Road, Buckhurst Hill IG9 5HT, England
Region: United Kingdom > England > Essex > Buckhurst Hill
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Buckhurst Hill
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Loughton/Buckhurst Hill Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Hit the tracks in Epping Forest or in the Queen Elizabeth Olympic Park, both just minutes away ... more   less 
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Also Known As:
Premier Inn Loughton Buckhurst Hill Hotel Buckhurst Hill
Holiday Inn London
Premier Inn London
Premier Inn Loughton/Buckhurst Hill Hotel Essex

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