This was my first time staying at a Premier Inn and I didn't have high expectations. However, I was blown away. The room was pleaseant enough and very clean, and the bed very comfortable, but what stood out most was the exceptional customer service. We received a warm friendly welcome at Reception with greetings each time we came and went, and a superb service at breakfast from Farouk who managed a very busy breakfast room with a smile and quiet efficiency. I was really impressed. The breakfast was cooked really well and was delicious. As we checked out, we were offered an umbrella to use as we loaded the car as it was raining. Stay here - you won't be disappointed.
- Official Description (provided by the hotel):
- Hit the tracks in Epping Forest or in the Queen Elizabeth Olympic Park, both just minutes away ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Loughton Buckhurst Hill Hotel Buckhurst Hill
- Holiday Inn London
- Premier Inn London
- Premier Inn Loughton/Buckhurst Hill Hotel Essex