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“New owner unfortunately ruins a once great hotel experience” 1 of 5 bubbles
Review of Hotel Garni Wagner

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Hotel Garni Wagner
Ranked #5 of 5 Beilngries B&B and Inns
Newport, Tennessee
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“New owner unfortunately ruins a once great hotel experience”
1 of 5 bubbles Reviewed 8 November 2013

Once upon a time, Hotel Garni Wagner was a welcoming, comfortable place with nice owners who always treated their guest with respect and courtesy. It was always a pleasure to be there, that's why over the years, since April 2007, I sent many friends, relatives and strangers over there to stay.

Unfortunately, about 2 years ago, the ownership of the Hotel was transferred to the younger generation. Since then, prices have gone up (for example breakfast is now 10 Euros instead of 6 Euros), and the mood is chilly and rude, to say the least. The young owner is nothing but disrespectful, and doesn't know how to treat guest. Even though we already had a bad experience in November of 2011, my friends decided to stay there again this year. BIg mistake!

We will NEVER again set foot in this hotel after we were screamed at for no obvious reason and two of my friends who came to meet us there for breakfast were even told to leave the place. How embarrassing, and not at all businesslike! So from now on, we will stay directly across the street, where people are nice and welcoming as usual, rooms are better equipped, the breakfast selection has much more variety, breakfast prices are 25% cheaper and there is guest internet available (an absolute must nowadays!).

Best of luck to Hotel Garni Wagner, but you will never get a recommendation from me again!

  • Stayed October 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank BarBu49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manfred W, Inhaber at Hotel Garni Wagner, responded to this review, 6 December 2013
Google Translation
Meine Geschwister und ich betreiben unser Hotel garni Wagner seit nun gut 2 Jahren, weil es uns Freude macht, unseren Gästen eine Wohlfühlatmosphäre zu bereiten. Gerne nehmen wir dafür die Anregungen und Ideen unserer Gäste auf. Ab nächstem Jahr bieten wir deshalb unseren Gästen beispielsweise einen kostenlosen WLAN-Empfang an.
Allerdings ist für uns das Interesse an einer konstruktiven Gesprächsführung nicht mehr erkennbar, wenn Gäste ihre Bekannten zum Frühstück bei uns einladen und dann nicht verstehen wollen, daß wir dafür, wie bei den anderen Gästen auch, unsere üblichen Preise berechnen. Die Preise für die Nutzung unseres Frühstücksbuffets betragen, genau wie schon 2011, bei Buchung eines Einzelzimmers 5.- € und für externe Gäste 10.- €, wobei die Getränke inklusive sind.
Wir laden Sie herzlich ein, sich bei uns und mit uns wohlzufühlen. Mit freundlichen Grüßen, Manfred Wagner.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Date | Rating
  • English first
  • German first
  • Any
English first
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Additional Information about Hotel Garni Wagner

Property: Hotel Garni Wagner
Address: Hauptstr. 45, 92339 Beilngries, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Beilngries
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #5 of 5 B&Bs / Inns in Beilngries
Number of rooms: 15

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