Writing this review whilst still at the hotel. I'll start of with the lobby: clean, bright, staff friendly. Only one lift working which can cause queues if a lot of people want to use it at the same time.
Room: could do with some improvement! TV outdated and needs more English channels. Beds not the comfiest for my taste, pillows too soft (I & my girlfriend needed 3!). Bathroom a bit on the small side and too hot!
Dining: buffet edible but not the best, what they don't tell you is that they also offer food from the bar. Dining room staff very friendly but bar staff not so much.
Location: bit out of the main city Düsseldorf so transport needed, about 50 minutes on the bus.
Overall: I would not choose this hotel for a holiday but as I am traveling with a coach company I didn't have much choice. I noticed the other reviews saying mainly the same and the management saying sorry or thank you for your feedback and we aim to improve! But I have not seen any of these improvements!
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- Also Known As:
- Best Western Mettmann
- Ramada Mettmann
- Mettmann Ramada