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Reviews (64)
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Reviewed 2 May 2017 via mobile

The Riku Hallhof is presumably cleared with three stars due to the presence or absence of certain features. When it comes to a 3-star hotel, it probably does not get much better than this hotel: rooms are clean and modern; bathroom functional and also new. Staff is friendly. Location is incredibly central in the middle of this little medieval city. Breakfast is plentiful and solid. Tip: use the garage they recommend and pay only EUR 4 each time you leave the garage with your car. Yes, you got that right: if you leave your car in the garage for the entirety of your stay, you only pay EUR 4. What a bargain.

Stayed: May 2017, travelled with friends
Thank Markus W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CMOfficer, Manager at RiKu HOTEL Memmingen Hallhof, responded to this reviewResponded 8 May 2017

Dear "Markus W",

We are happy about your feedback - It's graet! Maybe we welcome you again in Memmingen - That will be nice!

Kind regards
the team of the RiKu HOTEL Memmingen Hallhof

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2017

I slept in this hotel one night only. The hotel is very quiet and nearest the city enter. Walking for 5 minutes you can arrive to bus station and railway station. The breakfast was ok. The room was very silencious

  • Stayed: January 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank giuseppe277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2017

I've stayed here one night, on Christmas eve. One of the few hotels in Memmingen with late check in for that specific day. The restaurant was not available in the evening, but the hosts informed us. Decent, clean rooms, very good location, a little pricey but all in all a good experience.

  • Stayed: December 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Cristian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2016

We booked a night at the RiKu Hotel as we had an early flight home the next day. It is an attractive historic building in the centre of the city. It has been modernised in the last 2-3 years, we were told. The reception staff were friendly and helpful when we arrived in the afternoon - gave us maps, and also on the morning of departure - they arranged for us to be booked on the early taxi-bus service. To use the lift to the upper floors, you have to go out of the building and round the back - I think because of the difficulty of modernising an old building. Our bedroom was a reasonable size, but a little too modern decoration for our taste - it was not comfy, but utilitarian. Also, given the small window (in the eaves), the brown and black decor and furniture made the room a bit dark. Our daughter loved that her bed was in a separate little room with its own TV! Nice modern bathroom with a walk in shower. The breakfast was excellent - tasty German rolls from a local baker. We would definitely stay here again - much cheaper than another central hotel we stayed at a few years ago. There was an attractive bar area on the ground floor with seating and TV and newspaper/ magazines, which we didn't use.

  • Stayed: October 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank TheNoseyBears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2016

Visited Memmingen for 4 yearly Wallenstein Festival from 24th July to 1st August. Did not sleep first night due to hot second floor room (built in 'roof' section of the building rather than within the masonry walls) with low ceiling and inadequate ventilation. Asked at reception the following morning if any rooms had air conditioning as I would happily pay for upgrade. Told no. Asked if they could provide us with a fan at least, to keep the air in the room moving. Told no. next day bought a fan and wife got a couple of nights' sleep. I however did not. On the Friday we were at breakfast and heard a couple checking out, complaining their room had no ventilation and was far too hot. They did not appear to receive any sort of response from the staff. On the Monday we checked out, we were asked if we had had a nice stay and I recounted all of the above, plus commented that there was also a pretty unpleasant sewage smell which came through the overflow of our en-suite wash basin, which their staff must be aware of. I received no apology, explaination or acknowledgement of my complaint and at the end of the check-out process was asked if I had been for the festival, which I said we had. The receptionist then ventured that she hoped she would see us again in 4 years. Everything I had described seemed to have gone right past her. Next time I will stay at the White Horse in Memmingen where some friends had stayed and described a great stay (with air con!). I would warn people to stay clear of the Riku, at least in summer when this area is constantly hot and humid and air con, or at least some decent size windows and a higher ceiling, are absolutely essential!
On a separate note, the hotel's 'free wifi' was a nightmare to operate and very poor - shutting me out frequently, requiring an overly complex pog in procedure to be gone through again and again.

Room Tip: Strongly suggest booking a room in another hotel.
  • Stayed: July 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank AlisdairMcRae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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