We booked 19 July and arrived as planned on 9 September but, having parked and got to Reception with our luggage were told that the hotel did not have a room for us. They blamed Booking.com for double booking; but we then noticed a large party of lady cyclists arriving and wondered at the possibility that we had lost our accommodation in order to fit them in.
The hotel is well located in the pedestrian precinct of Norden but with access through side streets to parking at the back. Externally it appears characterful and has a pleasant courtyard area with tables for drinks and meals.
The restaurant menu appears to be good.
We should like to be able to report on internal facilities but were denied that opportunity by reason of being forced to stay elsewhere.
Our advice is to make doubly, doubly sure of your booking.
We are good German speakers so this was NOT a language problem.
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