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“OK for sleep, but not much else”

Airport Hotel Kelsterbach
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Airport Hotel Kelsterbach
Ranked #8 of 9 Hotels in Kelsterbach
Reviewed 3 January 2011

We stayed here with 2 jet-lagged toddlers after a 13hr flight to get some rest before starting our big adventure in Europe. This hotel is 10mins from the airport, so not really an 'airport' hotel, and was almost empty and being renovated whilst we were there. The room was basic and clean, but the pink/red bedspread was hideous!

The shower-room was TINY (tiny half-bath in the base of the shower did the job for 2 toddlers though, and these were being renovated), and we were not offered a cot (even though one was requested) so had a king bed and a single for 4 people.

Service was okay, no offer of help to get all our stuff up 2 flights of stairs to our room, but didn't expect a lot from a suburban hotel. No aircon, but this is to be expected in European hotels and was no real problem for us. Apparently there was a restaurant in the hotel, but it didn't look like it was operating. There is an Italian restaurant just up the road, but we did not eat there.

We bought dinner and breakfast from the supermarket about 5mins walk away (there was a fridge in the room). There is a little park with some play equipment about 5mins walk up the street where we spent the afternoon getting some fresh air. There is also an internet cafe just across the road.

Overall is was an okay place for a sleep and for the price, but our hotel in central Frankfurt where we stayed for the next few nights was much nicer for a similar price.

  • Stayed: August 2010, travelled with family
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Thank AusFamOf4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 16 of 24 reviews

Reviewed 21 April 2008

Booked on the Internet.

I arrived at the hote with my colleague in a taxi having come from Frankfurt airport. The hotel was extermely difficult to find.

The advertisement said the hotel included a restaurant. When I asked about this the guy at the front desk ignored me. I then gave my name and booking details and again I asked about the restaurant and he very rudely said: ''No, there is no restaurant. Outside there is one, 5 minute away". I went outside to tell my colleague who was still lgetting out of the taxi and these two guys litterally came running out of the hotel after me waving a piece of paper shouting at me. They were extremely rude and thought we were leaving and threatened to charge my credit card. I explained that I was not intending to leave but based on this reaction and rudeness I was now going to leave. An arguement then ensued with the guy advising that the policy is that if you dont call by 6 PM they will charge you for the room. I advised that it was my intention to stay but on arrival and with the reception, or lack thereof, I decided that I would not. This also amounts to false advertising. And of course, you guessed it, my credit card was charged.

My advice is to stay at the Steigenberger. They may be expensive, but they know how to be hospitable.

  • Stayed: April 2008, travelled on business
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1  Thank BrianLarkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2008

Really not that close to the airport. 1- S-Bahn stop from airport. But a little over 10 minute drive.
I took the train and made several wrong turns walking to hotel.
Street names change and the street changes directions twice. Get good directions first. Mine sent me in the wrong direction.
Thank goodness for the locals who helped me. All four of them!
My double room was right over the entrance. Could hear conversations. No elevator and nobody offered to carry my bag up to first floor. Charge for breakfast. 10 euro charge for shuttle to airport.
I was suspicious of red bedspread. Only TV in Germany that didn't have at least one English channel (most have BBC and/or CNN.)
No night stand(s). Had to sleep with my watch on the bed so I could tell time. Wake up call came when ordered.

  • Stayed: December 2007
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Thank kitchenchemist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2013
Google Translation

Stayed: September 2013, travelled on business
Thank ビルギット
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2013
Google Translation

  • Stayed: June 2013, travelled on business
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Thank crandon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2013
Google Translation

  • Stayed: March 2013, travelled on business
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Thank X nino Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2012
Google Translation

  • Stayed: December 2012, travelled on business
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3  Thank Reiner71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Airport Hotel Kelsterbach

Address: Waldstr. 126, 65451 Kelsterbach, Hesse, Germany
Region: Germany > Hesse > Kelsterbach
Amenities:
Bar / Lounge Room Service
Hotel Style:
Ranked #8 of 9 Hotels in Kelsterbach
Price Range: £43 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Airport Hotel Kelsterbach 3*
Number of rooms: 36
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