This hotel is deep in the suburbs and fairly hard to find despite the map provided on their website. It seems to cater for people (like me) who had a flight out of Frankfurt International the following morning.
Checking in was the fastest I've ever had anywhere on earth. I pushed open the door, said my name to the woman on the counter and she put down a room key. No paperwork was required, no credit card swiping, it all could have been over in five seconds flat had I not then booked transport to the airport for 0915 next day. I will call you, she said, making a note. (She didn't, and it didn't arrive.)
Upstairs in the room, a single, it was large for a single room. No mini bar. Separate shower/toilet/basin. The folder of information in both English and German was extremely bossy, e.g., "The breakfast is a buffet but it is not a take-away. If you want extra food then let us know and we will charge you separately for it." I've been travelling in Germany for over 20 years and never seen that one before.
There was no ashtray and when I asked for one I was told in no uncertain terms that they did not "appreciate" guests smoking in their rooms, not even with all four windows wide open and the guests hanging their heads out of them. (An ashtray had been provided in the previous night's hotel room, also in Hesse, same state - a kindlier, less officious establishment.)
Breakfast was good - a wider range of things than in other German hotels. The friendliest person I met in the hotel was the breakfast waitress.
The shuttle to the airport did not arrive at 0915 as pre-arranged so I had to take a taxi (13 Euros), which was arranged by a different front desk woman, who seemed to regard this request as an irritating nuisance.
Next time I'm in the area, which will be within 6 weeks, I'll stay somewhere else.
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