The price was good, but if you are staying more than a day the hotel does not provide basic necessities. You have to go to the bar for ice and when you do eventually get it, you will get it in a cup. The refrigerator is not cold so your liquids and food are room temperature. The temperature does not get cold enough. If you love morning coffee like I do, you have to request a coffee maker and "buy" your coffee at the reception desk. Toiletries in the bathroom such as shampoos etc,,,,that comes in small bottles, one finished that is it....the restaurant food is good but service needs great improvement. I had breakfast and had to ask the waiter three times about my coffee, and then waited 15 minutes for the bill. I do not expect fantastic services or accommodations like high end hotels I have stayed, but I feel the simple things that are basic and every day needs/ expected treatments is expected regardless of how much the nightly rates are.
The shuttle is timely but you do need to pay 5 euros and put your name on the list at the reception desk. Some of the drivers are not friendly, and they talk on the phone while driving on the highway to and from hotel . I would not want to return back
- Official Description (provided by the hotel):
- The NH Frankfurt Airport West is ideally located close to the Frankfurt International Airport. Our airport shuttle guarantees our guests easy arrival and departure, with just a 15-minute ride to the hotel. ... more less
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- Also Known As:
- Nh Frankfurt Rhein - Main Hotel Raunheim