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“The worst hotel I have ever stayed in..”
1 of 5 bubbles Review of Hotel Attache

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Hotel Attache
Ranked #1 of 3 Raunheim B&B and Inns
Shanghai, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“The worst hotel I have ever stayed in..”
1 of 5 bubbles Reviewed 30 November 2011

Title is harsh but warranted...and I am no green horn of hotels...my job means I stay in plenty of not very envious places through China....have lived and stayed in hotels in India...even traveled through north Korea - this place however is the winner....

Where do I start....I usually start with the good stuff......

- Leaving the place....

Now the stuff they are just doing dead wrong.....

- The place is a like a quasi Russian Orthodox church....religious icons adorn the rooms...scary and unnerving...I had to hide them just so I could relax....

- Bed was broken!! I thought I broke it when I lied down...had a look under the mattress - the slat was already clean broken and taped together......just poor form....

- Difficult to find even from the railway station....10 minutes provided you have in built GPS....took at least half an hour of trekking around and no one knows the place...probably with good reason

- Wait for it.....the place adjoins a cemetery !! We are not talking about within viewing distance we are talking about you look at the window and you are faced with tombstones...I am not kidding....the other side is a training paddock for horses...

- This place is a joke....it was the only place left before a flight back from a great Europe trip - this place is terrible...stay elsewhere....

Room Tip: ...tip for a good room...one in another hotel....
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelattache, Inhaber at Hotel Attache, responded to this review, 1 December 2011
Dear Daniel

Thank you for your recent comment on your stay in October 2010 during the Frankfurt Book Fair.

I apologize for the discomfort you experienced with the bed - we changed the bed to a new one right after your stay. You can be assured that this is not the usual standard at our hotel.

I would be grateful getting the opportunity to personally apologize to you over the phone as I still feel there is a need of expressing my personal interest in your satisfaction

Please let me know by email your telephone number and the appropriate time to call you.

Regarding your disappointment with the spirituality of our property we learnt from your review that we have to better communicate the fact that there is an orthodox church at the hotel territory.

Thank you for reviewing our hotel, we learnt a lot from it and we appreciate your opinion.

Sincerely yours,

Grigori Rang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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22 reviews from our community

Traveller rating
    5
    8
    5
    2
    2
See reviews for
2
7
4
8
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Italian first
  • Korean first
  • Russian first
  • Any
English first
Vancouver, Canada
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 10 October 2011

Friendly, family run hotel about 10 minutes walk from the Raunheim railway station. We picked this hotel because the hotels in Frankfurt were super expensive due to a convention.
Clean, cozy room. Friendly and helpful staff.
The matresses are in need of replacement as you can feel the springs.
Electronic door was unable to open at times.
All in all good value for the money.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nedgulden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 17 November 2009

We unfortunately had only one night at the Attache hotel on our last night in Germany. For us it was in a great location near the airport, so that our drive to the airport
the next morning went smoothly. One of the staff had given us excellent directions on the route to take. The staff were efficient and friendly, the hotel a little whimsical but clean. The buffet breakfast in the morning was substantial, and we had everything that we needed. We will be sure to stay there again on our next trip to Germany, and for a longer time.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank missmissMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 10 March 2006

I stayed at this property for about 4 1/2 weeks when I was sent to Frankfurt for work. For the price that I payed I thought it was a very nice property. The room was what you would expect from a European hotel, kind of small and simple. The staff were wonderful! The husband and wife team that own this property were very personable and always a joy to talk to. Every evening after work I would go to the bar and order a diet coke and the husband (I can't remember his name) would always have these amazing stories to tell of all some of his past travel experiences. They also made special runs for diet coke to have it in stock because I kept drinking it all. I though that was so nice and above and beyond what they had to do. I guess most normal people in Germany take advantage of the beer and wine so I was kind of an odd-ball. the wife was from Russia and on the night before I left she gave me a russian egg and matching plate as a gift. Again this was so unexpected and it made me feel very touched. Altogether I would say I loved this little hotel. it's not really convenient to a lot of touristy places but it is a nice place to stay for business

  • Stayed March 2000, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Attache

Property: Hotel Attache
Address: Frankfurter Str. 34, 65479 Raunheim, Hesse, Germany
Region: Germany > Hesse > Raunheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Raunheim
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Attache 3*
Number of rooms: 27
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