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LostOnTheMap
San Sebastian - Donostia, Spain

Charming hotel on the lake

4.0 of 5 bubblesReviewed 28 Dec 2019
We (my husband & I) enjoyed our stay here over Christmas. This hotel is quite homey and charming, but in a more refined sort of way.

Check in was not so smooth in that for some unknown reason our room wasn't available for the dates we book or some other issue. A local relative had made the booking in person, so we weren't sure what happened. Either way, the issue was quickly resolved and we had our room.

The room itself looked and felt relaxing. The furnishings, while older did not feel overly dated because it was almost like staying in a country cottage. My husband felt the bed was too soft, but I loved it.

There was plenty of storage space, a mini bar with reasonable prices, and black/white photos from the days of yore of previous guests (I suppose) having fun around the lake.

The bathroom was nice but had a few flaws: *maybe* a bit more counter space or shelving for toiletries, hair conditioner, the hair dryer was one of those cheap wall units that requires you to keep the on button pressed at all times to work. This is a particular pet peeve of mine with nicer hotels. The final issue is with the shower "door." It's not actually a door, but a pane of glass that swings open and closed but it not long enough to protect the length of the tub. It's a very old fashioned set up and does a poor job at containing water, especially if you're tall.

The breakfast buffet was nice with a large selection of items. It would've been nice if a few items would be changed up, especially on Christmas day to make it feel a bit more special.

Parking is around the corner, outside in an unpaved lot, but at only 7€ a day, no big deal.

Walking around the lake and the downtown shopping area is super easy and right outside the front door.

Overall: Yes, I'd stay there again.

Note: in order to access the free Wifi you have to get a new log-in every 24 hours from the front desk.
Date of stay: December 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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FO_BadHotel, General Manager at Bad Hotel Überlingen, responded to this review
Responded 30 Dec 2019
Dear Remgirl1,

Thank you for taking the time to write a response.
Thank you as well for your invaluable feedback that will help us to improve.
It is great to hear that you have enjoyed your stay with us.
We truly hope to be able to welcome you again in our hotel.

I wish you a Happy New Year.

With very kind regards

Marc Ebehard
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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8 - 13 of 255 reviews
Reviewed 8 July 2019

Just stayed there one night on the third floor, Hotel is renovated and the rooms are nicely decorated with old black and white pictures from the lake. The old wooden structure is made visible in the rooms and the only negative is that there is no air condition but this is linked to the historical structure of the Hotel. Breakfast out on the terrace and large choice of food. Very nice hotel but due to missing A/C only 4 stars from me. When colder will come back for sure

Date of stay: June 2019
1  Thank 837franko
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FO_BadHotel, General Manager at Bad Hotel Uberlingen, responded to this reviewResponded 10 July 2019

Dear Time out,

Thank you very much for posting your review.
It is very nice to hear that you have enjoyed your time with us.
We very much look forward to welcome you back later in the year.

With very kind regards

Marc Eberhard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2019 via mobile

I really enjoyed my stay at this hotel, the staff were unfailingly helpful and pleasant. I ate outside by the lake and the food was delicious and well priced. Breakfast was pricey but delicious. I slept well, the room was clean and the bed comfortable. It was worth the price.

Date of stay: June 2019
Thank Etypealicat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FO_BadHotel, General Manager at Bad Hotel Uberlingen, responded to this reviewResponded 12 June 2019

Dear Etypealicat,

Thank you for posting your review.
it is wonderful that you have enjoyed your time with us. Thank you as well for your kind comments about our team members which I certainly will pass on.
Whenever you return to Überlingen we would be delighted to welcome you back.

With very kind regards

Marc Eberhard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2018

The hotel has a great location, right on the lake, downtown, offers parking possibility, nice building, great lobby and salon area (modern and comfortable), very good restaurant (excellent food, good menu) and breakfast (lots of choice for all tastes), internet for free with a good signal. You have an access to a great terrasse and the lake from the hotel which is one of the key strength of the place..
Now, my room (#215) was disappointing, old looking, bed mattress needs to be changed (very very soft), bathroom is not the newest neither..

Date of stay: October 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank YannickM965
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FO_BadHotel, General Manager at Bad Hotel Uberlingen, responded to this reviewResponded 29 October 2018

Dear Yannick M,

Thank you for posting your review.
Thank you as well for choosing our hotel as your home away from home.
It iis great to hear that you have enjoyed our lobby, restaurant and breakfast.
I appreciate your constructive feedback on your room which will help us to improve our operation.

We truly hope to be able to welcome you back here at the hotel.

With very kind regards

Marc Eberhard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2018

This superb classically German hotel is located in the picturesque old town of Überlingen and on the banks of the incredibly beautiful Bodensee, a huge inland lake separating south Germany from Switzerland and Austria. This location is the hotels greatest asset. The lake offers all manner of water sports as well as picturesque walks around its very well-manicured perimeter walkways and parks.

The hotel décor is very traditional but the facilities are very modern, bathrooms are particularly good.

Rooms are not vast but more than adequate for a few nights.

The restaurant offers very good breakfasts with a good range of hot and cold food

Service is absolutely top notch and staff are very helpful.

We are looking forward to going back

Room tip: Suites are worth the extra
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Lewis S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FO_BadHotel, General Manager at Bad Hotel Uberlingen, responded to this reviewResponded 22 October 2018

Dear Lewis S,

Thank you so much for posting your review.
Thank you as well for choosing our hotel as your home away from home.
It is fantastic to hear that you have enjoyed your time with us.
We are very much looking forward to welcoming you back here at the hotel.

With very kind regards

Marc Eberhard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2018

We stayed here two nights in the adjacent building, Villa Seeburg. The room was enormous and comfortable with old world charm. The restaurant was wonderful for breakfast with a lovely view of the lake. The hotel is close to everything in town. The staff was friendly and accommodating. We had a leak in our bathroom and it was addressed immediately.

Room tip: Villa Seeburg did not have an elevator and there are steps up to the front door of building.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Laurie R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FO_BadHotel, General Manager at Bad Hotel Uberlingen, responded to this reviewResponded 15 October 2018

Dear Laurie R,

Thank you so much for posting your review.
Thank you as well for choosing our hotel as your home away from home.
It is fantastic to hear that you have enjoyed your time with us.
We truly hope to be able to welcome you back here at the hotel on your next trip to Überlingen.

With very kind regards

Marc Eberhard

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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