We attended a graduation ceremony at the University and made our reservation a month ahead of time. On arrival the owner poked her head from behind the computer screen in the next room. "Right there," she said. When she came to the desk, she greeted us with, "Yes?" Not a friendly start. We went to our double room, and found a single bed and a settee. I returned to the desk and reported that I had specified a double room. At that moment, another new guest returned to the desk with the same complaint. The owner replied that all of the doubles in the hotel were furnished like this. We both expressed disbelief, but she accepted this lame explanation. My wife then arrived at the desk and expressed her amazement and disbelief. The owner finally agreed to give us another room. Surprise! It had a double bed. Her lie was exposed. Since our event was in two hours, so we had no reasonable alternative but to stay. The room was certainly not worth the 79 Euro charge. It was warm and humid. With no other ventilation, we had no choice but to open the street-side windows. I am a heavy sleeper but was still disturbed by continually awakened by the noise. The cheap spongy mattress made sleep difficult. The room was not nearly as tiny as the first, but it was Spartan, cheaply furnished and poorly lit. The bathroom was clean, but rather old and the toiletries were limited to watery, unpleasant-smelling, wall-dispenser soap. On the positive side, the breakfast was almost average.
At our event, we met other people staying at the hotel. It is hard to reconcile the unanimity of their displeasure with the favorable reports of the other Trip Advisor reviewers.
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