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“could not wait to leave”

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Explorer Hotel Neuschwanstein
Ranked #1 of 9 Hotels in Nesselwang
Certificate of Excellence
Level Contributor
74 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“could not wait to leave”
Reviewed 6 August 2013

stayed for one night and will not be repeating the experience.

Check in was good we proceeded to our room on the second floor over the enterance to the hotel..........avoid these rooms at all costs. There are tables outside were a bus load gathered at 6 am the following morning to chat at the top of their voice. There is a wee player just inside the enterance door were people played till midnight and could be heard shouting in the room. Since it was extremly hot we had to sleep with the door closed due to noise.

We tried to use the spa facilities in the evening but it was like a creche facility with children shouting and running in and out of the sauna and showers at 3 to 4 years old ............not very relaxing. I checked with the manager the next morning and there is no age restriction..........so just beware of this.

The manager was totally indifferent and dismissive when I tried to discuss my concerns in the morning before leaving. If you wish to use this hotel think twice

  • Stayed August 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
5 Thank bridthetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anbieter, Manager at Explorer Hotel Neuschwanstein, responded to this review, 12 August 2013
Dear bridthetraveller,
Thank you for your kind review. We apologize that you could not enjoy your stay.
We constantly improve our quality and do everything for our guests to have a pleasant stay at the Explorer Hotel.
Best regards Torsten, Denise, Sina and the whole Explorer Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Explorer Hotel Neuschwanstein

Property: Explorer Hotel Neuschwanstein
Address: An der Riese 45, 87484 Nesselwang, Bavaria, Germany
Region: Germany > Bavaria > Swabia > Nesselwang
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa
Hotel Style:
Ranked #1 of 9 Hotels in Nesselwang
Price Range (Based on Average Rates): £
Hotel Class:3 star — Explorer Hotel Neuschwanstein 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Explorer Hotel is a design-budgethotel with a casual and relaxing atmosphere. The purpose is to offer young and young-at-heart guests an uncomplicated stay. The target group are people that like to combine their mostly sportive Alps holiday with a modern and contemporary environment. ... more   less 
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