We have stayed at this hotel for approx. 20 years during tradeshows in Frankfurt. We always had something like 8 to 10 rooms for about 9 nights. It was always badic, but clean with a good quality breakfast, eggs made to your wishes etc. There was also a bar and restaurant, basic but acceptable. As has changed owners about 3 years ago and has gone rapidly downhill. Business must have become SO bad, because rhis year, for the first time in 20 years, they phoned us and said: Unless you pay up front before your arrivak, we cannot guarantee the rooms. So what choice do you have? Non, so we paid up front. Soon after we arrived we found out why. The owners have rented approx half of their rooms out to asylum seekers!!!
For breakfast we were surrounded by guys in hoodies having their breakfast. The bar and restaurant did not open any more at night ( mostly moslim asylum seekers, hence the closed bar...) Also the owners were never to be seen, the hotel reception was shut most of the time. One day we came back from the tradeshow and the roommaid had left the key in one of our doors. Lovely combination, computers in the room etc etc.
We do not feel angey but sad because the location is good, in the middle of many restaurants, so good place to be but not any more.
Also many of the asylum seekers didnt like the German food so many of them were cooking in their rooms. The whole hotel smelt of it, we complained to the owner who said that this was not allowed but didnt do anything about it. One night we came back late, reception closed again and maindoor stayed open because the asylum seekers had put a fire extinguisher between it, so anyone could just walk in.
This hotel has now really reached its end. Again, we had 19 reasonable years here during the shows and we realise that the low price gives you no whirlpools but this year has made us decide to never ever come back.
Luckely we had a few euros left from a last minute extra room so that we could get some compensation but we would have preferred to not stay their at all.
Frits van D
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