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Holiday Inn Frankfurt Airport - Neu-Isenburg
Ranked #2 of 11 Hotels in Neu-Isenburg
Luxembourg
Level Contributor
118 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 330 helpful votes
“Good motel”
4 of 5 bubbles Reviewed 26 June 2011

This is a good budget choice if you have a car during your stay in Frankfurt. My room was recently renovated and well appointed for a Holiday Inn and aircon was functional. What's not so good is the service, fitness room (only one treadmill) and the bed was not very comfortable (hard with no comforter and the duvet was thin and too small for the bed). Located in an office park. Good value if you're staying on a cheap rate.

  • Stayed May 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank jpl88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

Traveller rating
    23
    112
    48
    13
    8
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Madrid, Spain
Level Contributor
121 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 30 May 2011

I have stayed a few weeks at this hotel during different business trips to South Frankfurt. This was my final choice due to a good rate while having a good stay.

LOCATION: is far from everywhere, so you need a car/taxi to come here. Hotel has airport shuttle from/to airport. There is free outdoor parking and indoor garage (15 euros). By car it takes 15 minutes to airport or Frankfurt city center. The area is very quiet.

ROOMS: many of them are being renovated, so in my last stay I got a room that looked new. Size can be very different, sometimes room is a bit small with only shower in bathroom, others are very big with bathtub. There is flat screen TV, tea/coffee machines. WIFI costs 7 euros for 4 hours.

SERVICE: helpful and friendly staff. There is small gym with sauna, one computer for free use in lobby. Bar has big screen for football matches.

FOOD: correct breakfast with different kinds of warm and cold food, fruit, ... Restaurant has average prices and acceptable quality.

  • Stayed May 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank traveller_spain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, UK
Level Contributor
594 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 390 helpful votes
3 of 5 bubbles Reviewed 3 April 2011

This is a standard mid-range Holiday Inn hotel in Neu-Isenburg just outside Frankfurt.
I do not know how they can use Frankfurt Airport in the name as it is 8Km away from the airport and a 35 euro taxi ride away.
There was no Internet access possible during my stay which considering this is a bussiness hotel is not acceptable. When I tried to find out the problem the receptionist said "yes we know, the internet is broken and we do not know when it will be repaired".

  • Stayed April 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank md1mm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-Neu-Isenburg, Verkaufsleiter at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review, 6 April 2011
Dear MMmd,

Thank you very much for writing a comment about your stay with us. We appreciate it a lot if guests take their time to do this, as it is a great opportunity for us to find out what has been great or what there is that needs improvement.
We are in the outskirts of Frankfurt International Airport. That is why we carry "Airport" in our hotel name. It is just a 10-15 minutes drive by car and we offer our airport shuttle, which operates daily between Terminal 1 and the hotel. This is quite convenient for guets arriving at the airport. We are really sorry, if you did not know about our airport shuttle. We should have told you.
Unfortunately we did have problems with our internet access last weekend. We are working with a third party here and they had problems with it. We contacted them immediately, but it was not possible to get the internet working again over the weekend. It was back working again on Monday morning. This is something that should not happen, but unfortunately something like this happens unforeseen. We really hope that you understand this.
We will appreciate to welcome you again as our guest at some point in the future and in case you have any questions or wishes meanwhile, do not hesitate to contact us.

Kind regards,
Stefanie Elsner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Attard, Malta
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 31 January 2011

The rooms are quite big, warm and Clean. The B'fast was very good and the staff very helpful. Not so modern and cental unfortunetly. One time we booked the transport to pick us up from the airport but arrived almost an hour late after 3 calls made to the reception. The hotel transport has to be prebooked and there is a charge. Also there is about a 30min drive to the airport. It also has a mini bar and a kettle in the Room.

  • Stayed December 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank natashaciancio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-Neu-Isenburg, Verkaufsleiter at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review, 23 February 2011
Dear natashaciancio,

Thank you very much for commenting your stay with us. It is always great for us, if guests let us and future guests know, what their stay was like with us.

We are delighted that you enjoyed your stay with us and that you liked our rooms.
At the moment we do a major refreshining of our rooms. The 3rd floor has already been renovated completely in December 2010/January 2011 and the 2nd floor is to follow soon.

On first sight we are not centrally located, but there is more to explore in the area, than you might think. There is a big shopping center within 10 minutes walking distance. Also you have several nice restaurants and bars in 10-20 minutes walking distance and the forest starts right behind the hotel, which is great for taking a walk. So maybe you will explore some of the area when staying with us next time.

We are sorry, that the shuttle service did not turn out to be for you what it should be like. If you ordered a shuttle in advance, it should have been there on time. Please take our sincere apologies.

If you have any questions or wishes, please do not hesitate to contact us. We will be delighted to welcome you again any time in the future.

Kind regards,
Stefanie Elsner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poland
Level Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 22 January 2011

Quite close to the airport. You know, in such situation, when your plane has departed it doesn't matter what hotel you get. You jus need a placea, pillow to put the head on. And Holday Inn represents it well . The breakfast is not so bad, but this is not 5 star hotel, so don't expect much. Just simple hotel to stay in for a while. Well, I wi

  • Stayed December 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jacekg82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-Neu-Isenburg, Verkaufsleiter at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review, 23 February 2011
Dear jacekg82,,

Thank you very much for reviewing your stay at our hotel. We are always pleased, when our guests are taking their time to tell us, what the stay with us was like.

We are delighted that you enjoyed your stay with us and that you liked our breakfast buffet. You are right, we are not a 5 star hotel, but we offer a wide range of food and drinks for breakfast. Especially the waffle iron with the fresh dough next to it is great.

We will be delighted if you decide to stay with us next time you are in the Frankfurt area.
If we can be of any assistance to you in the meanwhile, please do not hesitate to contact us.

Kind regards,
Stefanie Elsner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Neu-Isenburg hotels

Heidelberg, Germany
Level Contributor
79 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 12 November 2010

I am a frequent visitor to this holtel, always happy to come back. Nice rooms, good, quick and efficicient chaeck-in/out experience. Breakfast is above average. Nice shuttle service to Frankfurt airport. In about 30 stays I did not have a single complaint. No pool, but I do not care for it. Quiet location about 3 miles south of Franfurt. McDonalds in walking distance.

  • Stayed October 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank PaddySch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sutton Coldfield, United Kingdom
Level Contributor
213 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 16 July 2010

Modern hotel about 20 minutes from Frankfurt Int airport, also convenient for the motorway network.Located at a peaceful site.Mainly surrounded by business estates.
Very limited selection of food from the bar/dinner menu and expensive,as are the drinks.Only 5 minutes free WiFi offered if asked!
Comfortable and modern rooms.Windows open fully.Also aircondition.

  • Stayed July 2010, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank UKNorseman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI-Neu-Isenburg, Verkaufsleiter at Holiday Inn Frankfurt Airport - Neu-Isenburg, responded to this review, 28 July 2010
Dear Norsemanuk,

Thanks a lot for your comment. We are delighted to find out that you enjoyed our stay with us and you liked our convenient location. Depending on traffic it is usually not more than 10-15 minutes to get to the Airport, if choosing our Airport Shuttle and not more than 1 minute to get to the next motorway.
It is corract that our bar menu consists of only 9 different meals, but in our restaurant we offer a wide range of different dishes as well as on our summer terrace.
Hopefully you will be able to check it out when visiting us next time.

If you have any questions or wishes meanwhile, please do not hesitate to contact us.

Kind regards,
Stefanie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Frankfurt Airport - Neu-Isenburg

Property: Holiday Inn Frankfurt Airport - Neu-Isenburg
Address: Wernher-von-Braun Strasse 12, 63263 Neu-Isenburg, Hesse, Germany
Phone Number:
Region: Germany > Hesse > Neu-Isenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 11 Hotels in Neu-Isenburg
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Frankfurt Airport - Neu-Isenburg 4*
Number of rooms: 164
Official Description (provided by the hotel):
The Holiday Inn Frankfurt Airport - Neu-Isenburg is ideally located nearby all local companies as well as the major highways A3, A5 and A661. Also Frankfurt fair ground and Frankfurt International Airport are only a few minutes away and an airport-shuttle is available. The Holiday Inn offers excellent meeting facilities for 2 to 170 delegates. No matter if you are planning a meeting for 2 or a training for 20, our experienced staff will help you to make your funktion a success. To get a good night's sleep we offer 164 quiet and comfortable guest rooms and suites. Enjoy the space offered in our bright and airy bed rooms as well as complimentary upgraded movie channels and complimentary coffee and tea facilities. The restaurant AMAROSO with summer terrace serves a wide range of local and international specialities as wel as our Quick Business Lunch. The Lobby Bar is an ideal place to relax and unwind with a speciality cocktail or just your favourite drink and watch your favorite football matches on a big screen. For your relaxation and inspiration we invite your to visit our newly refurbished sauna with relaxation area. ... more   less 
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Also Known As:
Holiday Inn Frankfurt Airport - Neu-Isenburg Hotel Neu-Isenburg
Holiday Inn Neu Isenburg
Neu-Isenburg Holiday Inn

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