Stayed overnight for a coach holiday enroute to Prague.
The reception staff were every organised even though there were 44 of us checking in at the same time, we were quickly ushered to our rooms. And the reception was very helpful when i discovered that i have forgotten to pack my contact lense solution and told me the shopping centre next door opens at 8am.
Room was lovely, clean, with all useful toiletries you can think of. Good coffee making facilities and loads of power point to charge all your gadgets.
Would have given excellent ratings if not for the unpleasant grouchy breakfast staff and the inability of the kitchen to cope with the number of customers for breakfast. Someone had to actually knocked on the kitchen door to tell the cook that we are out of bacon and sausages as the waiting staff just stared at us when told that earlier. All the waiting staff wanted to do was to clear the tables so that the front bit of the breakfast room is empty for other guests (we were told we cannot sit at the back room - i suppose she doesn't fancy a longer walk).
I would definetely return to this hotel.
- Official Description (provided by the hotel):
- The modern 4 star Mercure Hotel Frankfurt Airport Neu Isenburg is close to Frankfurt am Main and only 9 km from the exhibition centre and Frankfurt Airport. Offering 143 well appointed rooms, the hotel benefits from excellent transport connections and direct access to the A3, A5 and A661. Enjoy regional and international cuisine in our Olive Tree restaurant and Mainhatten bar or out on the terrace. The hotel also features five conference rooms and a smoking room. ... more less
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- Also Known As:
- Mercure Neu Isenburg