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“Beautiful Villa”
Review of Hotel Rosenau

Hotel Rosenau
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Hotel Rosenau
Ranked #8 of 22 Hotels in Bad Harzburg
Reviewed 14 August 2012

In a quiet street in Bad Harzburg, amid beautiful 19th century villas. This is a basic but very well kept small hotel in one of those great villas. Run by a friendly lady. The villa recalls faded times when life was quiet and uncomplicated and that is exactly what I want when I am on holiday. Do not expect lavish luxury, but an excellent position to further explore the Harz or stroll around the pretty town. They serve the best breakfast I have ever had in any hotel.

  • Stayed: July 2012, travelled as a couple
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1  Thank Max M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 10 of 15 reviews

Reviewed 15 July 2012 via mobile

My mothet and I stayed at the Hotel Rosenau for 9days from the 5th -14th July, 2012. I could not disagree more with the review stating the owners "prima donna status" during our stay we felt very welcome, a home from home. The owner was so kind to my elderly
frail mothers, words can not descriibe. The breakfast eas excellant, rooms very clean and yes we paid with cash, not the preferred method of payment but the stay was so good I, and the other guests I spoke to agreed we would all be back. Thank you for your hospitality, this was my mothers last trip home and she had a lovely time, much due to the kindness and helpfulness of the owner. I can only assume thst the writer of the bad review was having a bad week. Georgina McIlroy

  • Stayed: July 2012
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Thank Ingebor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2012

The house is nice and historic but I really do not recommend you stay in this place due to the patronizing and nasty attitude of its female owner who, instead of treating customers professionally and with respect, she has the airs of a melodramatic primadonna who is doing the (paying) "humble" guests a huge favour by allowing them to stay there. This place should definitely not be called a hotel, this title is deceiving and makes people expect some customer service and availability /amenable attitude from the guesthouse owner - which is not the case! She is often not around to answer queries and just runs the whole place at her whim as a private house, without proper communication skills. She demanded cash from us on check-out although this was not specified in the prior booking and was not polite, making us feel unwelcome and uncomfortable during our stay. Save your money and stay in a real hotel somewhwere else where you will be treated more professionally, with respect!

Room Tip: Please do yourself a favour and avoid this place!
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  • Stayed: May 2012, travelled as a couple
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Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2016 via mobile
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Stayed: November 2016, travelled as a couple
Thank stinnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2016
Google Translation

Room Tip: Voor zover als ik kon beoordelen waren alle kamers prima. Ik denk dat in de zomer een kamer met balk...
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  • Stayed: October 2016, travelled as a couple
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Thank annabloem50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2016
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  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2015 via mobile
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Stayed: December 2014, travelled as a couple
Thank Christian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Rosenau

Address: Goslarsche Strasse 9, 38667 Bad Harzburg, Lower Saxony, Germany
Region: Germany > Lower Saxony > Bad Harzburg
Amenities:
Children Activities (Kid / Family Friendly) Shuttle Bus service
Hotel Style:
Ranked #8 of 22 Hotels in Bad Harzburg
Price Range: £46 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rosenau 3*
Number of rooms: 18
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