My friend and I went for a nice vacation and this was an absolutely wonderful trip. The price for the accommodations and food was extremely reasonable. The have really great package deals which include all your food and nice massage. The food was actually very excellent. Not only was it abundant but also the quality was extremely high, especially the produce. It was some of the best I have had in Germany. I had several massages and beauty treatments and the massages would receive my top marks. I was a little less impressed with the beauty treatments. I wished to purchase several beauty products and the salon did not have any of them available. The premises were extremely well maintained and very clean. But what really set this experience apart for me was the customer service. Not only was every single staff member that I interacted with polite and friendly, but they went above and beyond to meet my needs. I was especially impressed with the front desk receptionist, Micheal, who went out of his way to help me book everything, get me anything I needed, arranged for a taxi to the train station and many many other services. Additionally, I don't speak extremely great German and many to most of the staff spoke fluent English. I would highly recommend staying at this hotel for anyone who wishes to relax and enjoy a top spa.
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- Also Known As:
- Vital Wellnesshotel Zum Kurfuersten