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“Great food but bad service at the front desk”

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Lindner Hotel and Spa Binshof
Ranked #7 of 16 Hotels in Speyer
GreenLeadersSilver level
Hong Kong, China
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great food but bad service at the front desk”
Reviewed 4 April 2013

Was there for a 2-day company event. Dropped off my car with the staff at the front desk, so they could park the car for me. On the second day, I checked out of the hotel and asked for my car keys. The male staff at the front desk could not tell me where they have parked, I walked across two parking lot in the cold, could not find my car. I walked back to the front desk, where the male staff just shrugged and said they could not help, then went on minding his own business on the computer. Thankfully, a young, blonde hair staff, suggested to help me and we could finally find my car all the way at the end of the parking lot covered in the snow. By the time we could locate my car, I had to pay parking again because the time it has taken to find my car had exceeded the limit.

Anyway, the food we had there was nice and tasted fresh, but I won't choose this place for company event again.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kkk1874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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325 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
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Haskerdijken
Level 5 Contributor
70 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 9 March 2013

Nice hotel; good spa / sauna's and swimming pool.
The hotel is relatively close to the motor way and there is a little lake on walking distance.
There is no village center or so nearby next to the hotel is a camp-site and some homes.

The staff is very friendly.

The breakfast and lunch buffets are good and do offer a good variety of food. During my stay there were a few company gatherings and all people used the dinner buffet . But the choice was more limited than with the other buffets and rather standard (+ the risotto wasn't really risotto but a bit to greasy and tasteless).

The staff is very friendly.

Room Tip: The rooms right under the roof can be a bit warm In summer; so try to get one in the lower levels.
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  • Stayed March 2013, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wilfried G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaga, Spain
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 December 2012

A plus is definetely the big SPA-area with a pool, relaxing rooms, saunas (only textile-free!) and treatments. Our Aroma-massage was great, the staff was very welcoming and friendly. The food in the restaurant and bistro was delicious, one of our highlights.
A minus is the style of our room, it could be a bit more modern. Another negative point is the W-Lan that is not for free, you have to pay 9,95 EUR per day, which I think is much.
Overall we had a great and very relaxing time, even though I think that the price is a little bit too high, compared to other SPA-Hotels that I have been to.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank viralez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basingstoke, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 May 2012

I've stayed here 3 times now. The rooms are very nice (go for a maisonette if you can), clean, functional, modern. The SPA is ok, treatments worth going for, and the salt bath (tucked away under the pool) is really excellent. The overall ambience of the place is very relaxing.

The food however is not good and it's an expensive menu for what you get. This time was asparagus season , but the asparagus was 2 minutes away from being soup - as bendy as spaghetti and tasteless. The steak was tough and overcooked. The panna cotta was like rubber - really really hard - you needed a knife to cut into it. I can't remember when I last was served food that was so inedible. Most went back to the kitchen uneaten. Breakfast should be taken from the buffet - you at least see what you are going to eat before placing it on your plate. An omlette from the kitchen was hard and inedible. Apparently if you eat after 8pm (or 8am?), don't expect good food - to which I say "..better that you don't open the restaurant then.." Good if you want to lose weight!

I like this place for the rooms and the spa, but would not return again due to the food.

Room Tip: Go for a maisonette upgrade - split level, spacious, and in the roof so quieter. Eat away from the...
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  • Stayed May 2012, travelled on business
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Helpful?
3 Thank yeomans55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 April 2012

A classical desing, yet modern rooms and smiling service. Good place to get away! Foods were delicious.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SenemErsahin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 March 2012

I stayed in this hotel on a business trip, and found myself enjoying the wellness area every evening of the stay. great selection of sauna facilities, relaxation rooms, all clean, neat and well-organized. The room too was really good, although without a view (which wasn't really expected, considering the location), very quite, with curtains to block the light from outside, good adjustable conditioning and overall the room was comfortable, with writing area, sitting area, etc.
The breakfast normal for this region, might be with better fresh juice selection, then usually.
I'll definitely stay in this hotel next time.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skifenok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Solingen, Germany
Level 5 Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 17 March 2012

I had a clean, quite and spacious room and slept well. However, the room service did not bring any towels to room the other day. Calling the receptionist at 11 pm for towels - nobody answered...I had to go through the Spa area to get to the reception - otherwise you couldnt go to your room. The food was really mediocre with unfriendly service...BTW: They even have a non-smoking area in this "SPA"..:-D see picture

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UliRichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lindner Hotel and Spa Binshof

Property: Lindner Hotel and Spa Binshof
Address: Binshof 1, 67346 Speyer, Rhineland-Palatinate, Germany
Phone Number:
Region: Germany > Rhineland-Palatinate > Speyer
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 16 Hotels in Speyer
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Lindner Hotel and Spa Binshof 4.5*
Number of rooms: 133
Official Description (provided by the hotel):
AT HOME IN THE (WELLNESS) WORLD! The enticing Lindner Hotel & Spa Binshof is located on the edge of the local recreation area ,,Binsfeld" with lovely lakes for bathing and diving. The heavenly 5.200 square metres of spa offer everything that your body & soul need to relax and recharge. Wellness traditions from all over the world are offered here in a Mediterranean flair with stylish design. Even conferences and business events become a pleasure with a holiday flair. A hotel that makes wellness fans as well as conference guests happy! ... more   less 
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Also Known As:
Lindner Hotel Binshof
Lindner Hotel Speyer

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