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“Nice hotel, great location”

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Hotel Bayerischer Hof
Ranked #5 of 36 Hotels in Lindau
Certificate of Excellence
Haverhill, United Kingdom
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Nice hotel, great location”
Reviewed 10 August 2014

We stayed here while spending a couple of days in Lindau. It was our first visit to Lindau/Bodensee, and choose the hotel based on a recommendation. It's a lovely hotel, with large/clean rooms. If, like us, you're arriving by train - it's ideally situated directly opposite the exit from the station.

We didn't try the restaurant proper, but did eat in the bar. The bar food was great, would particularly recommend the kase spaetzle.

It was a little noisy the first night, but then it was the night Germany were playing Brazil in the world cup. The other nights were quite peaceful.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lion1854, Leiter Gästebetreuung at Hotel Bayerischer Hof, responded to this review, 23 August 2014
Dear Guest,
we are delighted to learn that you had an enjoyable and comfortable stay at our hotel and that you appreciated the location, the room and the food! Sorry to hear that the footballfans disturbed your night's sleep, but I hope you forgive them as it had been a long time since Germany has won the World Cup!

Best regards

The Hotelmanagement - Hotel Bayerischer Hof
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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326 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Galway, Ireland
Level Contributor
3 reviews
Reviewed 27 July 2014

We have stayed in Lindau many times over the past few years and decided this year to go for the "5 star" treatment. Unfortunately this isn't what we got at this hotel. We have a two and a half year old child and while it's never easy to travel with a young child it's not made any easier when the staff in reception do their level best to pretend they don't see you struggling to lift a heavy buggy and child up the steps at the front of the hotel. In fairness, they were too busy taking care of the important people from the Nobel committee at the time to take any heed of someone paying only €192 per night! The barely accessible wheelchair access ramp is provided using a very heavy metal contraption, that you have to manually lower and raise yourself, at a backdoor where there was also building works underway. This hotel needs to have a serious health warning for anyone with mobility issues. In general, while the rooms etc are ok the staff are not friendly and I would not stay there again.

Room Tip: Not all rooms have air conditioning so be careful when booking in mid summer to check as it can get...
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  • Stayed June 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Des C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lion1854, Leiter Gästebetreuung at Hotel Bayerischer Hof, responded to this review, 24 August 2014
Dear Guest,

thank you for having taken the time to post your observations on the occasion of your stay at our hotel. We take guest comments serious as it helps to improve our service. Hence, we are sorry that we did not meet your expectations in some areas. This is certainly not our usual standard and we would like to apologize for any shortcomings in regards to our customer service . Please be assured that it is always our genuine commitment to provide the highest level of service to our guests. In the meantime, all the building works on the outside of our new hotelextension have been finalised and there won't be anymore outdoor hazards, however we can offer you a wonderful indoorpool, ideal for small children. Thus, we do hope that you will be able to proof our high service standards to you in the future and we are looking forward to welcoming you again to our hotel.

Best regards from Lindau

The Hotelmanagement - Hotel Bayerischer Hof
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Springfield, Illinois
Level Contributor
57 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 13 July 2014

Stayed here for two nights and wish we'd stayed another two. In Lindau, there is no better location than this hotel. The outdoor cafe with street and harbor views is incredible. Across from the rail station, it's the perfect spot for early morning coffee or drinks and snacks anytime of the day. Food excellent, staff helpful and friendly, rooms spacious and other amenities are A+. This is simply a wonderful place to stay for a Lake Constance holiday.

Room Tip: Get an air conditioned room
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  • Stayed June 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Biked_it_Liked_it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lion1854, Leiter Gästebetreuung at Hotel Bayerischer Hof, responded to this review, 23 August 2014
Dear Guest!

It was a delight to read your praise which is highly appreciated. We are pleased, that you enjoyed your stay, service and all the amenities. We do hope to welcome you back again soon!

Best regards

The hotelmanagement - Hotel Bayerischer Hof
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scarborough, Australia
Level Contributor
112 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 8 July 2014

Our family of two adults and two young children stayed in the hotel for only one night but wished it could be more. The staff were wonderful, room with a view to die for and the breakfast/ dinner downstairs was superb.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lion1854, Leiter Gästebetreuung at Hotel Bayerischer Hof, responded to this review, 10 July 2014
Dear Paul!

It was a delight to read your praise which is highly appreciated. Thank you for sharing your impressions on your stay at our hotel with tripadvisor readers. We are thrilled to learn that we fulfilled our aim to anticipate your needs and that you esteemed our amenities, staff and thoughtful details. We do hope, that you have a chance to visit us again, as we would love to pamper you and your family once more!

Best regards,

The Hotelmanagement - Hotel Bayerischer Hof
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Roma
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 July 2014 via mobile


Lindau am Bodensee, July 3rd 2014

Dear Mr. Stolze good morning!

I decided to spend one night in Lindau to relax myself during my day off. I  checked-in few minutes ago and the first impression, honestly speaking, has not been one of the best. When I arrived to the Hotel one of the receptionist (he didn't have any written name) with which I checked in, the first thing he asked me was a credit card to guarantee.........I am as in the hotel business as well and for a 5 stars hotel I would have expected a different "welcome". I made a reservation through booking.com and I reserved a double room for single use with lake view and in the comments I wrote in german language:- "Bitte, die Kreditkarte von der Firma nicht belasten oder keine Autorisierung anfragen, da Ich bar oder mit Maestro Karte zahlen will'. The first thing who the receptionist asked me when I entered to the Hotel was to pay the room in advance (as if I were a thief or a cheater) because the hotel tried to ask an authorization on the company creditcard.....Oh my God!! After that I asked where the steam room was located and the same receptionist told me that at the moment is switched off cause the warm wheater. Last but not least, I asked (by paying) for a late check-out until 15.00 and the same receptionist told me you are already fully booked. It's a little bit strange. I checked right now on booking.com and in other hotel reservation website and you have still availability.........(stop making fun of me!!!).Is this a 5 stars Hotel or what? Do your employers know what does it mean high hospitality? I don't think so..... For € 183,00 I would expected something else.

Best Regards,
Dr. Domenico Maio
Room 233

Stayed July 2014, travelled with friends
Helpful?
3 Thank Domenico1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lion1854, Leiter Gästebetreuung at Hotel Bayerischer Hof, responded to this review, 10 July 2014
Dear Domenico,

Thank you for taking the trouble to share your observations on tripadvisor and other hotel evaluation portals following your recent visit to our hotel.

We are very sorry that your experience did not meet your expectations in some areas. Particularly we are surprised to hear that you were taken aback by the “welcome” at our Front Office desk. Being a receptionist from the popular tourist destination Lech yourself, you should be aware, that a standard international procedure of any reservation department is checking the given credit card for validity/authorization before arrival, especially when the booking comes via a booking portal. Moreover, as in your case, where your private credit card was declined, the next step to guarantee the stay with its occurring costs, is asking for a down payment at check-in.

Thus, despite being fully booked during an annual convention, our Front Office team did grant you a late check-out without any further costs. Again, as a receptionist you should know that booking portals sometimes still have remaining rooms in their agreed contingent, which the hotel cannot access until these are cancelled.

However, we regret to learn that there was a misunderstanding about our sauna and steam room. Although it is a fact, that during the warm summer season our sauna is only switched on in the afternoon, you can definitely use these facilities earlier on request.

Please accept our sincere apologies for any inconvenience caused to you, and be assured, that it is always our genuine commitment to provide the highest level of service to our guests.

Best regards

The Hotelmanagement - Hotel Bayerischer Hof
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Flobecq, Belgium
Level Contributor
147 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 28 June 2014

This hotel sits on the side of the harbor of lindau. We had a nice terrace with view on the harbor and the lake.
The room was very good, excellent beds.
It is in the traditional style and has a bit of an outdated atmosphere, but it fits in the setting of this little town.
The spa is very good, clean, spacious and quiet.
Breakfast buffet was excellent.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ofabre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lion1854, Leiter Gästebetreuung at Hotel Bayerischer Hof, responded to this review, 10 July 2014
Google Translation
Sehr geehrter Gast!

Herzlichen Dank für Ihre Bewertung. Es freut uns, dass Sie sich bei uns so wohlgefühlt und sowohl Zimmer, Frühstück als auch Aussicht genossen haben.
Wir freuen uns schon sehr, Sie bald wieder bei uns begrüßen zu dürfen.

Mit freundlichen Grüßen aus Lindau

Ihre Hoteldirektion - Hotel Bayerischer Hof
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey, England
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 June 2014

We had a 'superior' room on the first floor which had a balcony overlooking the harbour. That, in itself, made the stay very enjoyable. The weather was very good so to sit on the balcony amidst the hustle and bustle but apart from it was excellent. The breakfast buffet was very comprehensive and it seemed that anything that was not immediately available would be acquired and served very quickly.

Our only criticism is that the a la carte menu was only available on request with the table d'hote menu being the only one available in public areas. As a result we did not eat in the restaurant and perhaps missed out on an otherwise excellent stay.

Room Tip: Superior room on the front with harbour view
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vjkm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lion1854, Leiter Gästebetreuung at Hotel Bayerischer Hof, responded to this review, 10 July 2014
Dear Guest!

It was a pleasure reading your kind comments on the occasion of your stay at our hotel. We are happy that you enjoyed our location, the amenities and our high service standards. We are sorry to learn that there was a slight misunderstanding about the a la carte menu and we do hope that we can welcome you back again soon to pamper you in our restaurant(s) as well!

Best regards

The Hotelmanagement - Hotel Bayerischer Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Bayerischer Hof

Property: Hotel Bayerischer Hof
Address: Bahnhofplatz 2 (Seepromenade), 88131, Lindau, Bavaria, Germany
Region: Germany > Bavaria > Swabia > Lindau
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 36 Hotels in Lindau
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Bayerischer Hof 5*
Number of rooms: 97
Official Description (provided by the hotel):
Welcome to our 5-star Hotel Bayerischer Hof on the Isle of Lindau. Since 1854 travelers from all over the world have come to enjoy this unmatched view of Lake Constance to the Swiss and Austrian Alps. With 97 elegantly and individually furnished rooms and suites, Bayerischer Hof offers all conveniences of a modern first-class-hotel. ... more   less 
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