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“My daughters wedding in June 2013”
Review of Orsett Hall

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Orsett Hall
Ranked #1 of 1 Hotels in Orsett
Certificate of Excellence
Chelmsford, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“My daughters wedding in June 2013”
Reviewed 19 January 2014

We had our daughters wedding at Orsett hall in June last year it was a fantastic day, the staff were wonderful and couldn't do enough for us. My dad had fallen and broken 2 ribs the week of the wedding and on the day the staff went to collect my dad from the car park with a wheelchair and an umbrella as it was pouring with rain (what service). The food was amazing especially when they are catering for so many people. I would also like to mention the Toast Master Denis what a lovely man he was and so professional everybody commented on how good he was. All our friends still talk about what a lovely day it was. We had booked lots of rooms and all our guests loved them especially the bridle sweet which was very grand. My husband took me for lunch in December for my birthday we were in the Garden room full marks for that as well staff and food were excellent.

  • Stayed June 2013, travelled with family
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Helpful?
Thank julieann s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea I, Public Relations Manager at Orsett Hall, responded to this review, 20 January 2014
Many thanks for taking the time to leave a review as guest feedback is very important to us. We are very pleased that we helped to make your daughter's Wedding Day so special and that you enjoyed your visit to The Garden Restaurant. We hope to see you again very soon.
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559 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (88)
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English first
Lenham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2014

My wife and I have stayed at Orsett Hall many times over the years and have returned time and time again - we recommend the restaurant and hotel to all our friends whenever they visit Essex. However on this occasion although our stay was for a mid week wedding elsewhere we ate alone in the Garden Room. Food was first class as always with choices of menu and dishes that made choosing very difficult, and the service from the waitress (red head?) and other staff was excellent as always. Our young waitress was attentive, smiley and very discreet. My compliments to the chef on a wonderful meal, nothing was too much trouble (despite my fussy wife).

HOWEVER a huge NO to the new waiter. He was obviously new to the restaurant and was so over the top he set my teeth on edge. I have no idea why he was hovering around our table as we were being looked after perfectly well but his pushy, in your face style of waiting was appalling. He was unfriendly to other staff and kept getting in the other waitresses way - he appeared once to often at our table! So Orsett Hall keep up the good work but seriously send that waiter back to the Italian Restaurant where his mamma mia style of service will fit in!!

Oh and if I had one other complaint? it was that the room, bed and linen was so perfect that we didn't want to get out of bed and go home. See you soon!

  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank realfoodie32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea I, Public Relations Manager at Orsett Hall, responded to this review, 20 January 2014
Many thanks for taking the time to leave a review as guest feedback is very important to us. We have taken your comments on board and addressed the issues raised within our operations. We hope to see you again very soon.
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Bromley, United Kingdom
1 review
Reviewed 12 January 2014

We chose Orsett Hall for our wedding after visiting one of their wedding fayres and instantly falling in love with the venue. The hotel and grounds are beautiful but what sold it for us was the chapel. It had everything we wanted all in one place. Being a winter wedding the hotel was festively decorated which added an extra sepcial touch to our day.
From the start the wedding team were fantastic, very attentive and professional, we couldn't of asked for more, Jess, Sophie, Alison (and Michelle before she left) are the perfect team.
Everything run smoothly and seamlessly from the service, through the wedding breakfast and then onto the evening celebration. That is down to a lovely man who deserves a special mention, Leo. He made sure our day was the best it possibly could be, nothing was too much trouble. We had a couple of little issues and with one word to Leo, they were taken care of without a problem.
The food was fantastic, the rest of the hotel staff were brilliant, the rooms our party had (and there was quite a few!) were all clean and spacious and our bridal suite (Whelan) was absolutely gorgeous.
We really cannot fault the whole experience, thank you so so much for making our perfect wedding day a reality. The only problem we now have is that we want to do it all again, do we get a discount.......??!

Mr & Mrs Mexter xxx

  • Stayed December 2013, travelled with family
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Helpful?
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea I, Public Relations Manager at Orsett Hall, responded to this review, 13 January 2014
Many thanks for taking the time to leave a review - feedback is very important to us. We are pleased that we helped to make your day extra special. I will pass your comments onto the members of staff concerned.

We wish you best wishes in all you do together in the future and hope to see you again soon.
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Glasgow, United Kingdom
Level Contributor
231 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 5 January 2014

My sister and husband booked the dinner dance for 6 of us with a room for the night for my partner and I. It's a great location with nice grounds and impressive building ( a copy of the original) . Rooms are of a reasonable size with all you require. Staff are friendly and efficient in what they do. we had champagne and canapés in the Gold room prior to our meal which was served hot and on time (difficult with over a 100 people sitting but they are well practiced) 5 courses with a choice for the mains. A great night followed with the DJ playing a mix of music but obviously seeing the guests stuck to 60-80's.

  • Stayed December 2013, travelled with friends
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Helpful?
Thank Ianlivi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea I, Public Relations Manager at Orsett Hall, responded to this review, 12 January 2014
Many thanks for taking the time to leave a review - we are pleased that you enjoyed your visit to Orsett Hall for New Year and hope you visit us again one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brentwood, Essex
Level Contributor
277 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
Reviewed 1 January 2014

We attended a Christmas Party night at Orsett Hall on 21.12.13 and had a great time. The party itself was held in the Pavilion - a large and attractive venue. Our table was all ready for us - set with seasonal decorations and crackers. The service throughout the evening was rapid and efficient. We all enjoyed our meals especially the starter - a large sharing platter with lots of tasty goodies on it.The DJ soon had us all up on the floor dancing once the meal was over. You do not need to be part of a large group to attend these events - we were just a threesome but there were groups ranging from parties of 2 up to about 40 and all sizes in between.
This was the fourth time we had visited Orsett Hall for a Christmas party and each event has been very good so it is highly likely we shall return for Dec. 2014.

  • Stayed December 2013, travelled with family
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Helpful?
Thank flutefairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea I, Public Relations Manager at Orsett Hall, responded to this review, 12 January 2014
Many thanks for taking the time to leave a review - we are pleased that you enjoyed your Christmas Party at Orsett Hall. We hope to see you again very soon.

We are just finalising our 2014 Christmas packages but keep an eye on the website for full details www.orsetthall.co.uk
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Upminster, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 December 2013

We looked at many venues for our wedding but after weeks of searching found the perfect venue in Orsett Hall.

The whole process was started with a call and a visit/tour, we had to think ahead as the wedding was going to be at Christmas and the whole place can change at that time of year.

The property was decorated for Christmas and had been shut on Boxing day so we were allowed early into our rooms. A slight mix up with some of the rooms was soon rectified.

A big part of our decision to choose Orsett Hall was the amazing chapel, and on the day we both realised what a great decision it was. The whole atmosphere was exactly how we imagined it would be.

After the ceremony our guests were taken into the Blue room for canapés and Champagne, we were outside having photo's taken in the grounds.

The wedding breakfast was a real feast, the hot food was marvellous and so much of it! Nothing was too much trouble and if anybody wanted more, it was there quickly.

My bride and I went to our room afterwards to get changed for the evening, as we went into our room (the Whelan Suite) the lights blew. A quick call to the front desk and within minutes the problem was solved.

In the evening we had a band and a DJ (Wayne....top bloke!) and the staff fixed a dance floor between them, plenty of room and the tables set either side. The transformed room was exactly what we wanted and we partied the night away. The bar staff were great with our guests and the kitchen staff provided our elderly guests with coffee and tea as and when required.

Our day went perfect and we felt that two members of the team stood out, Jess from the wedding team knew exactly what we wanted and made it happen. Finally there is Leo, the man who makes this place tick. Nothing was too much trouble and if we wanted something it was done, if you decide on Orsett Hall make sure he is part of the process, he knows how to make your day special.

Thanks to all the team.

Glen & Debra

  • Stayed December 2013, travelled as a couple
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Helpful?
Thank Glen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea I, Public Relations Manager at Orsett Hall, responded to this review, 12 January 2014
Many thanks for taking the time to leave a review. We are pleased that we were able to help make your Wedding Day so special. I will pass your comments onto the relevant staff.

Good luck with all you do together in the future and we hope to see you again soon perhaps for a meal in our lovely Garden Restaurant.
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Cheshunt, United Kingdom
1 review
Reviewed 14 December 2013

My daughter married here last week and I would just like to say what a fantastic wedding venue Orsett Hall is. The grounds are very beautiful and the chapel adds a very special touch to a very special day. The staff were fantastic - Jess and the wedding team, waiting staff, bar staff and everyone involved in the day - and Leo couldn't have been more helpful if he tried, nothing was too much trouble. Everything added up to a very special and memorable day that will be remembered for ever. Well done and a big thank you to Leo and to everyone at Orsett Hall.

  • Stayed December 2013, travelled with family
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Helpful?
Thank Jean E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea I, Public Relations Manager at Orsett Hall, responded to this review, 12 January 2014
Many thanks for taking the time to leave a review - we are pleased that we were able to make your daughter's wedding day so special. I will pass your comments to the relevant staff.

You may be interested to know that Orsett Hall was recently awarded Wedding Venue of the Year at the Essex Wedding Awards which we are very proud of.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Orsett Hall

Property: Orsett Hall
Address: Orsett Hall Prince Charles Avenue, Orsett RM16 3HS, England
Region: United Kingdom > England > Essex > Orsett
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Orsett
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Orsett Hall 4*
Number of rooms: 56
Official Description (provided by the hotel):
Situated in the beautiful Essex countryside within easy access of the M25 and only 40 minutes from Central London, Orsett Hall is a stunning 4 star Hotel set in 12 acres of landscaped gardens with 56 luxurious bedrooms, 5 bridal suites, chapel, elegant function rooms, on site hair salon, state-of-the-art boutique Kukana spa and a gym. The Hotel has all the advantages and facilities of a new, purpose built hotel and friendly, polite staff to cater to our customer's every need, The Garden Brasserie at Orsett Hall is open to both residents and non-residents to enjoy British cuisine in a warm, relaxed and friendly atmosphere. Café Sartoria at Orsett Hall offers relaxed dining whether you are looking for breakfast, coffee and cake with friends, a lunchtime bite or an evening meal or snack. Orsett Hall is conveniently situated within a short drive of the new London Gateway, Tilbury Cruise Terminal and Intu Lakeside Shopping Centre in Thurrock. ... more   less 
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Also Known As:
Orsett Hall Hotel Orsett
Orsett Hall Essex

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