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Orsett Hall
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Reviews (792)
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All reviewsafternoon teacakesgarden roomfrom start to finishspecial occasionwedding venuemy mumbirthday treatfood was lovelystaff were attentiverun smoothlysunday lunchdance floorbeautiful groundswaiting staffbeefonly criticism
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21 - 26 of 793 reviews
Reviewed 3 weeks ago

Great in all kind of ways, very nice location and often used for wedding ceremonies.
Good restaurant with great service, and a cook who's understand to fix a steak.
Nice scrumbled eggs in the morning with a good cup of coffee.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank avansuijlekom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrsettHall, Guest Relations Manager at Orsett Hall, responded to this reviewResponded 2 weeks ago

Dear avansuijlekom,

Thank you very much for your feedback.

Hopefully, we will be able to welcome you back in the future.

Best wishes,

Angelos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I stayed in this hotel last weekend , first impressions was the grounds were superb , the decor throughout the hotel and bedrooms were 1st class, but the bedroom had not been properly cleaned, bin not emptied, old toothpaste in the sink,no toilet roll!!! When we mentioned this to a cleaner she just carried on talking on her mobile phone, ordering hay for her horses!!!!!! Shrugged her shoulders and walked away whilst still on her mobile,so rude and unprofessional would not recommend to anybody.

Stayed: May 2018, travelled as a couple
7  Thank tprior71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrsettHall, Guest Relations Manager at Orsett Hall, responded to this reviewResponded 1 week ago

Dear tprior71,

Thank you for taking the time to share your experience regarding your stay at the Orsett Hall.

We value every guest's feedback, positive or negative, as it helps us to improve in the areas where we did not fulfil your expectations.

I would really appreciate if you could get in touch with us in order to provide us with more information and we will be able to investigate the matter further.

My direct email address is angelos.kourkoulos@gmail.com

Looking forward to talking you.

Best wishes,

Angelos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

My second time on a spa break at Orsett Hall and definitely won't be my last. Lovely hotel, excellent spa facilities. I came away feeling relaxed and rejuvenated. If you're a petrol-head, take a look at the Iconic Car Collection on the grounds, some beautiful classics. My only reason for marking down the sleep quality was down to other rather inconsiderate guests and beyond the control of the hotel.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lbarker71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrsettHall, Guest Relations Manager at Orsett Hall, responded to this reviewResponded 2 weeks ago

Dear leebarker2018,

Thank you very much for your lovely feedback.

If you experience noise on your future stays with us please make us aware and we can always assist.

Looking forward to welcoming you back to our hotel.

Best wishes,

Angelos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2018

my daughters wedding was held here 6/5/18 and we could not have wished for a better day. the staff were very helpful and could not do enough to make the weekend the best.
the wedding breakfast was superb. the wedding planning team made everything relaxed and enjoyable. the rooms are very comfortable and the wedding suites outstanding. all in all a wonderful and memorable weekend.

  • Stayed: May 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank peteracors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrsettHall, Guest Relations Manager at Orsett Hall, responded to this reviewResponded 13 May 2018

Dear peteracors,

Thank you very much for your lovely feedback.

We are glad that you daughter and all of her guests had a wonderful time in our Hotel.

We are looking forward to welcoming you back in the near future.

Best wishes,

Angelos

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2018

Our 4th visit here. Very happy have stayed at “supposedly” grander places than this but Orsett has our vote, we would never return to the others. It just meets our needs and is situated perfectly on our journey to meet up with friends.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrsettHall, Guest Relations Manager at Orsett Hall, responded to this reviewResponded 10 May 2018

Dear Linda B,

Thank you very much for your kind feedback.

We are glad that our services meet your expectations during all of your stays.

We are looking forward to welcoming you back in the near future.

Best wishes,

Angelos

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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