We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Horror hotel, stay away” 1 of 5 bubbles
Review of Esos Hotel Quelle

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Esos Hotel Quelle
Ranked #1 of 9 Bad Ragaz B&B and Inns
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Horror hotel, stay away”
1 of 5 bubbles Reviewed 4 May 2013

This is a terrible hotel, beds are old and you can feel the springs come through. Worst of all, I couldn't sleep because the front door got slammed really hard all evening until late. This was no fun. Eventually, I tried to get in touch with some of the hotel staff, but the hotel seemed to be abandoned. This was rather creepy, actually. I then went to check Tripadvisor for a GOOD hotel and this turned out to be just around the corner: Hotel Krone. I took just my wallet and passport, left all my stuff in the room and went to Krone. Mind you, this was all around midnight, and I was exhausted and totally annoyed. I got an exceptionally warm welcome at Krone and within 20 minutes I slept like a baby in one of their very comfortable beds.
The next morning I collected my stuff and went back to Krone for breakfast. Now for the roughest part: the clerk at Quelle had asked me to pay for the room the day before, and also asked me to enter an amount for the tip. Yes, you read that right: he asked me to pay a tip when I checked IN! And with me being tired from my travels that day, I had actually tipped them. I'm really sorry about that.
Worst part: they have a Tripadvisor badge on their door, but I cannot find this hotel when searching hotels in Bad Ragaz. They're not listed, until you actually enter the hotel name. Tripadvisor, what's up with that?

Room Tip: Go to Krone!
See more room tips
  • Stayed May 2013, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

40 reviews from our community

Traveller rating
    8
    14
    14
    1
    3
See reviews for
10
18
4
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
London
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 30 December 2012

I booked a new year stay in hotel Quelle Esos in Bad Ragaz in september 12 for my parents and family. Ove three months before arrival,
I booked a 3 bedroom and 1 living room apartment via booking.com. When we arrived I was shown to a room with six beds lined up like in a dormitory. Our apartment had obviously been given to a higher subsequent bidder! I was told it was not free at that time. My disappointed family left to go back home. Absolutely terrible experience especially after I had confirmed the booking the day before directly with the hotel! I would advise everyone to not book this hotel as you will probably end up without a room even if they tell you it is all booked ....

Room Tip: Do not book this hotel
See more room tips
  • Stayed December 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank enyakb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bad Ragaz hotels

4 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
4 of 5 bubbles
Show Prices
HK
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 4 September 2012

We are 5 friends travelling the Switzerland for 5 days. I made reservation for an apartment for 5 persons for 2 nights more than 1 month before our arrival date. The reservations made through Venere.com suppose to be cancelled free of charge few days before the arrival date. I cancelled my reservation due to a change in my itinerary and I also find that the reservation confirmation did not mention that we were 5 persons. Then, I made another reservation for 1 night and captured the reservation page.
However, the hotel charged my credit card just after my reservation for two nights and has not returned to me the different amount upto now it is already a month time from my stay in the hotel. Besides, what they charged to my credit card was more than what was quoted in my reservation. I suppose Venere.com should not disclose my credit card number to the hotel if it is free cancellation. I write to the customer service email but no one replied me.
I don't have any trust in this website nor the hotel anymore. I won't recommend the website and don't book this hotel through Venere.com. It's a mess.

Room Tip: We stayed in the apartment by the river. The bedrooms are good but there is not enough chairs and s...
See more room tips
  • Stayed August 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Dolphinyinyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Croydon, United Kingdom
Level Contributor
212 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed 2 February 2012

Great location, close to the Spa and in the old village. Small hotel with a quiet atmosphere. Quite adequate breakfast, served in a cozy dining room decorated in traditional Swiss style. Very friendly receptionist, I could feel always welcome no matter what additional requests I had. Very quiet rooms where all you could hear was the pleasant sound of the waterfalls nearby. My single room on the third floor was clean with a Very comfortable bed. The only thing I was missing was the telephone in the room.

  • Stayed January 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Svetlana A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
China
1 review
4 of 5 bubbles Reviewed 10 April 2011

We booked the "standard Double Room" one night,it is more pretty than i expected,the picture of the room in "booking.com" can trust.The price is a little expensive for us(student),bu I think it is just reasonable in Switzerland.

  • Stayed March 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cappuccino-j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 9 August 2010

The proprietor was friendly & helpful, despite his Italian-style three day beard which gave an unfortunate first, but mistaken, impression of something of a gangster (!), giving us an early breakfast so we could get the train to Chur in time for our two day trip over the Alps and back on the Bernina Express. But I have to say that if you were to stay a few days to enjoy the spa, the hikes and cycling possibilities of this gorgeous little town you might like to outlay just a bit more. The Esos Quelle really needs a good makeover to bring it to a full 3 stars.

  • Stayed July 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank TheGadflyBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 August 2010

Just stayed one night. A pleasant, well looked after B&B on a quiet street. This is a B&B, not a posh hotel, but ideal for a stopover and there is good access to several nice restaurants. At CHF 55 (£35) for a single room, including breakfast, this is top value in a country which is usually much more expensive.

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank johnpares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bad Ragaz hotels
0.1 mi away
Sorell Hotel Tamina
Sorell Hotel Tamina
#1 of 12 in Bad Ragaz
4.5 of 5 bubbles 299 reviews
0.5 mi away
Hotel Schloss Ragaz
Hotel Schloss Ragaz
#3 of 12 in Bad Ragaz
4.5 of 5 bubbles 174 reviews
0.1 mi away
Grand Resort Bad Ragaz
Grand Resort Bad Ragaz
#2 of 12 in Bad Ragaz
4.5 of 5 bubbles 200 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Hotel Krone
Hotel Krone
#9 of 12 in Bad Ragaz
4.0 of 5 bubbles 44 reviews
0.3 mi away
Torkelbundte Hotel Garni
Torkelbundte Hotel Garni
#7 of 12 in Bad Ragaz
4.5 of 5 bubbles 23 reviews
0.2 mi away
Hotel Restaurant Roessli
Hotel Restaurant Roessli
#6 of 12 in Bad Ragaz
4.5 of 5 bubbles 56 reviews
Show Prices
Show Prices
Show Prices

Been to Esos Hotel Quelle? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Esos Hotel Quelle

Property: Esos Hotel Quelle
Address: Badstrasse 9 | 7310 Bad Ragaz, Bad Ragaz 7310, Switzerland
Region: Switzerland > Canton of St. Gallen > Bad Ragaz
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
Ranked #1 of 9 B&Bs / Inns in Bad Ragaz
Price Range (Based on Average Rates): £
Hotel Class:3 star — Esos Hotel Quelle 3*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to the famil-owned three star esos Hotel Quelle in Bad Ragaz, the spavillage of the Heidiland region in Eastern Switzerland. Surrounded by the alps, Bad Ragaz offers variety of activities and adventures all year around for any travellers. Some of the popular visits include the world famous Tamina Therme Spa, Pizol, and ski & hiking resort. We are also about an hour away to some of the world's favorite tourist destinations such as Davos, and St. Moritz. We kindly appreciate for your interest in our charming hotel, located peacefully in the heart of Bad Ragaz by the Tamina River and away from the main street traffic. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotel.de, Agoda and Odigeo so you can book your Esos Hotel Quelle reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing