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Grand Resort Bad Ragaz
Ranked #2 of 11 Hotels in Bad Ragaz
Certificate of Excellence
Reviewed 3 March 2014

We just spent a weekend at Grand Resort Bad Ragaz. We found the website a bit confusing when we made the reservation because there are several properties under the same website. After we got there we understood that the place is a group of four hotels: the Grand Hotel Hof Ragaz, the Grand Hotel Quellenhof, the Spa Suites and the Hof Ragaz Palais. We thought we reserved the Grand Hotel Hof Ragaz but we were assigned a room in the Hof Ragaz Palais, which is the historic building with only 14 rooms. Our room # 102 and the Hof Ragaz Palais are so charming! We never wished we booked at another of the 4 properties, especially because they all share the same restaurants and spa facilities.

Our had 3 separate rooms, including 2 full bathrooms with thick towels and high quality amenities, a comfortable living room and king size bed in the bedroom (actually made of two twins put together), 2 flat screen TVs, plenty of storage space in the bedroom's closet, a Nespresso coffee machine, plenty of fruit and beautiful orchids in the room, lots of windows and light, etc. Breakfast was at par everything else: plenty of top quality and fresh products, nice atmosphere, attentive but discreet service.

The thermal baths facilities are beautiful: more than 5000 square meters of private use for the 4 properties, plus access to the Tamina Therme, also wonderful public facilities (about the same size as the private facilities at the Grand Resort Bad Ragaz, just a lot more crowded), connected to the four 5* hotels. There are mineral water, tea, fruit, lotion, shampoo, creams and towels easily available everywhere throughout the spa facilities, even warmed towels! We had dinner at the Asian restaurant Namun and enjoyed the great atmosphere. We also appreciated that they let us use the themal bath facilities after we checked out and the free and punctual pick up and drop off at / to the train station.

Luxury is all in the details and Grand Resort Bad Ragaz exceeded our expectations. We definitely recommend and plan to return!

  • Stayed: March 2014, travelled as a couple
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Thank heiranig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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64 - 70 of 245 reviews

Reviewed 21 February 2014

Stayed here for 3 nights with my teenage daughter in the Hof Ragaz. It could hardly have started better as the free hotel pick up from the station was a Porsche and the driver ran to the platform to collect our suitcases. The service throughout was impeccable but also very friendly (not something the Swiss Germans are noted for ;-) Our room was spacious and super clean, large TV and nespresso machine. Both the gym and pool spa were great. We booked treatments at the attached but "public" Tamina Spa as they were cheaper there, though this spa was quite busy and as such not as enjoyable. For restaurants we ate in the Thai restaurant Namun and the Mediterranean Olives d'or. I've no idea is Namun is authentic but we found the food absolutely delicious and the staff were lovely. The Swiss / American lady who worked in the cocktail lounge was just fabulous as was the concierge who advised us very well on the mountain activities and Sandra on reception. They even take you to the Pizol cable car and collect you free of charge (in the porsches…)
There is a "but" though and other reviewers have referred to "what is this hotel"? It does feel a bit like a rehab centre / hospital (which it is!) They have special stands for your crutches in the restaurants which took some getting used to! The clientele was mature with very few families and younger or middle aged clients (and we were there in half term). It wouldn't stop me going back but it felt a bit strange. My abiding memory though will be their friendliness and helpfulness.

  • Stayed: February 2014, travelled with family
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1  Thank Liesl P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014 via mobile

Young travellers beware, this hotel feels more like a geriatric community than a five star hotel. Going to dinner with out your cane or crutches is a major faux pas. All the rooms have amenities that make it feel like a retirement community and there is even a hospital attached to this hotel...need I say more. So, unless you have just been injured in a sporting accident and are recovering or are immobile for other reasons, this may not be your place.

That being said, the hotel and resort offer your standard Swiss five star amenities and comforts.

The food is relatively good and at least there are lots of restaurants to choose from.

The treatment I had at the spa leaves a lot to be desired. I booked a lomi lomi massage (I know, my fault for booking a Hawaiian treatment in the heart of the Alps) which felt more like a Heidi Heidi massage.

The hotel boasts several different pools, though again most of them are filled with senior swimming groups.

Nice place, though maybe more appropriate for retirement.

Stayed: December 2013
4  Thank PCS79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

Wonderful hotel, with incredible plusses, however, we were really disappointed with the hautaine attitude and lack of genuine service mentality of the gentleman at the reception. You would expect better from such a high end establishment. Too bad!

  • Stayed: December 2013
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Thank ziggy63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2013

I stayed at Quellenhof at Grand resort Bad Ragaz this spring. I have to say without doubt this resort is exceptional. A true paradise whether you travel as a couple, single or with family. We had a well appointed and spacious room, very well designed bathroom and the amenities were outstanding.

The Thermal Spa which is private for the hotel guests is one of the best Spa facility in the world.The public water park which is attached to the resort is also great fun, though we spent most of out time at the hotel Spa.

The hotel has been renovated but still preserves its old world charm and grandeur in design. A lot of the staff has been there for long and service is confident and not overly intrusive.

We dined at the Abtestube by Roland Schmid. What a dining experience! The food was outstanding and the service was seamless.One of the highlights of our stay. The hotel offers many dining options to all tastes and you are bound to be spoilt to no end.

The serene resort surrounded by the calms of the Swiss Alps ,A professional golf course that adds to its beauty. Even if you aren't an avid golfer you could still try your hand the the little putt and chip course in the hotel grounds.

Overall, I would recommend This resort to all who love great Spas and innovative luxury in an old world setting!

Do make a visit and I assure you you will keep coming back.

  • Stayed: April 2013, travelled as a couple
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1  Thank Jana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

I recently stayed here. It a very good hotel with wonderful facilities.
One negative comment. They should decide what they want to be.
Is it a medical clinic, a detox place or just a hotel. You have a lot of different things in
one place so staff is getting very often lost themselves in what they should do.
Especially at the restaurant. Do not take me wrong. Everything separately is very good
But all together creates a mass. Add to this very dry German Swiss service that
never admits that they can do something wrong and you can imagine the issues
you face here.

  • Stayed: September 2013, travelled with family
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1  Thank Igor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

This was my third visit to Bad Ragaz. The scenery, with its location at the base of the Alps, is simply stunning. There are two hotels to choose from and I love the more modern wing, the Hotel Hof Ragaz. The rooms are quiet and the fresh Alps air ensures a great night's sleep. The resort has a first class medical spa and the facilities are superb. The treatments are excellent and, adjoining the hotel is one of the best features, the relaxing thermal baths. Food is delicious and one can choose to dine simply ...low calorie options are offered at every meal. If you want to splurge, well this is a good place to enjoy the famous Swiss love of chocolate. There must be a downside... There is.. This hotel is not going to suit everyone's budget! However, after five days here, I felt renewed and refreshed and will very much look forward to my next trip.

  • Stayed: July 2013, travelled with friends
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2  Thank SushiOrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Resort Bad Ragaz

Address: Bernhard Simon Strasse, Bad Ragaz 7310, Switzerland
Phone Number:
Region: Switzerland > Canton of St. Gallen > Bad Ragaz
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 11 Hotels in Bad Ragaz
Price Range: £378 - £595 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Resort Bad Ragaz 5*
Number of rooms: 289
Official Description (provided by the hotel):
Nestling amid mountain scenery, Grand Resort Bad Ragaz is situated in the Heidiland holiday region of Eastern Switzerland. Europe’s leading wellbeing and medical health resort, which dates back to 1242 when a body-temperature thermal source was discovered and which has been honoured as “Switzerland’s Best Wellness Hotel” (SonntagsZeitung, 2017), offers an extraordinary and authentic spa experience. The health resort is supplemented by the internationally renowned Medical Health Centre, as well as the Swiss Olympic Medical Center. In 2014, the outpatient medical were expanded to include an inpatient rehabilitation clinic. Two luxury grand hotels – Quellenhof & Spa Suites and Hof Ragaz – offer 267 luxurious rooms and suites for guests. Seven restaurants, a bistro, bars and a cafe provide a huge range of culinary diversity. The resort also boasts a new golf clubhouse, two golf courses, the Kursaal Business & Events Center, a broad range of cultural activities and its own casino. ... more   less 
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