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“REALLY Grand!”

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Grand Hotel Hof Ragaz
Ranked #4 of 11 Hotels in Bad Ragaz
Certificate of Excellence
Reviewed 3 August 2013

Arriving at the Grand Resort Bad Ragaz is a treat in itself as the magnificent gardens come into view. We stayed at the Grand Hotel Hof Ragaz on the recommendation of friends who had previously stayed at the Grand Hotel Quellenhof. Quellenhof is attached but run as a separate hotel though you can use the facilities at both.
The Quellenhof is not air conditioned and since it was very hot during our stay we were happy to be in air conditioned rooms at the Hof. If this is important to you, then you must specify this as rooms in the Palais are also not air conditioned.

Breakfast was very good: fresh orange juice, eggs to order and pretty good coffee (you also have a Nespresso machine in your room). What was particularly nice was being able to eat outside and enjoy the gardens and morning sun.

Service was generally excellent. We always ordered coffee with hot milk on the side and every second time we were served cold milk and had to ask again.

Everyone greets you, staff as well as guests, something that rarely happens in other hotels.
There are bowls of fruit on each floor and at Reception, though only the Reception bowl gets topped up during the day.

Access to the private and public spa and fitness area are included in the room rate though treatments (which are very expensive) are extra.

I found the concierge to be particularly helpful when I had some documents to print and scan.

The hotel includes free transport from/to the station on arrival and departure, a distance of 1150 metres.
We asked for a lift to the station for a day trip and called to be picked up on our return.
I was surprised to find a charge of CHF17 each way for this on the bill at check-out.
It would have nice to have been informed of this at the time of booking the transport. When I made this comment to the receptionist she apologised. I think the correct action would have been to remove the charges from the bill.

This is not a cheap hotel but you really have the feeling of being in the lap of luxury. The hotel is immaculately maintained and spotlessly clean.
The scenery really is Swiss postcard stuff and I would happily return any time.

  • Stayed: July 2013, travelled with family
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1  Thank pointyendpreferred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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27 - 33 of 157 reviews

Reviewed 30 July 2013

The Grand Hotel Hof Ragaz is a wonderful place to escape from the everday life and stress. The staff is friendly, efficient and extremely helpful. Just very well trained. The rooms are decorated in style (modern classic), clean and big (there is a lot of cupboard space). There is even free Nespresso coffee and tea at your disposal in the room. You will sleep well as the bed is huge and comfortable and there is absolutely no noise.

The breakfast buffet includes everything for a perfect start into the day. At dinner the restaurant offers reliable food and a perfect choice of wine from all over the world. Not exciting, but OK, very OK.

The hotel is not extremly cheap .... but worth the price.

  • Stayed: May 2013, travelled on business
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Thank BURGWIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2013

Excellent is all one can say in one word for this wonderful spa hotel .this is true luxury in every which way from the stay point of view, spa point of view , food point of view and of course very important from service point of view.
We had a wonderful room on the second floor which looked out on to the Gardens and while we were there a very important wedding was going on, but believe you me this in any which way did not come in the way of enjoyment and luxury for the guests in the hotel.
In fact one could not even make out the wedding was on.
Every point was a focal point in the sense the room was very well appointed .the common areas of the hotel were really nice including the lobby lounge etc.
The main highlight of course is the SPA...really really good.
This spa is an experience of a kind which cannot be that easily replicated anywhere in the world.Even the public spa which anyone can use is fantastic and specially the outdoor part of the public spa ,the pool area is superb...really a lot of fun.The water is of course warm so very comfortable to use in the open and the real experience being the thermal water everywhere.
The restaurants are absolutely first grade.The view from the large windows of the Mediterranean restaurant is excellent the greenery and landscaped gardens are excellent.
One word for this resort EXCELLENT and will definitely try and go back in a hurry .

Room Tip: Try to get a junior suite in quellenhof facing the gardens
  • Stayed: May 2013, travelled as a couple
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Thank passiontravel9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2013

The Grand Hotel Hof Ragaz is a great place to escape from the stressful weekdays. The staff is extremely friendly, efficient and helpful. The rooms are beautifully decorated, clean and big (there is a lot of cupboard space). There is even free Nespresso coffee and tea at your disposal in the room. You will sleep incredibly well as the bed is huge and comfortable and there is absolutely no noise. The garden of the hotel is well looked after.

The breakfast buffet is fantastic and includes everything for a perfect start into the day. At lunch the restaurant offers an Italian antipasti buffet as well as dishes from the menu. Really delicious!

The spa has all you need with its thermal pool and sport pool, jacuzzi, sauna and steam bath as well as its fitness room. You can go for long walks in the valley, the mountains or to the Tamina gorge.

We stayed at the Grand Hotel Hof Ragaz for a wedding but will definitely come back as it is just the perfect escape from the daily life. :-)

  • Stayed: May 2013, travelled as a couple
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1  Thank FrancoiseLaPrune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2013 via mobile

I was totally impressed with this hotel, starting with its location, layout, amenities and the room itself. We took a deluxe bedroom and it's size and overall layout exceeded my wildest expectations. The room was huge and it made us feel special...
Now, the hotel has its own spas, one that is sort of public and the other one is kind of limited to hotel fuests only. I have tried bothe and enjoyed them equally. I liked the outdoor pool on the public spa and would definitely recommend it to all.
Few words about the food: I believe it wiuld be very difficult for people to find reasons to complain. The food is great, there is a big variety of dishes and they're all tasty......The restaurant also offers mediteranian food so fish and sea food lovers can indulge...
Finally, the staff were very pleasant and kind. This is also a thing that adds up to the quality of the hotel. All in all, this. Place is worth visiting and I would definitely recommend it.

  • Stayed: March 2013
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2  Thank Arben72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2013

We stayed here for my husbands birthday and had a wonderful time. The service was friendly and warm (except for a rather stand-offish concierge). We didn't think it made any difference which part of the complex you sleep in as all the restaurants and the facilities are shared. The rooms were great; comfortable and with a lovely view. We ate in the Thai restaurant and thought it was lovely food. The spa was wonderful and not to be missed! We're looking forward to a return trip in the summer time!

Stayed: February 2013, travelled as a couple
1  Thank Cupcakemaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2013 via mobile

The Hof, though bookable through Leading Hotels, and internally connected with the common SPA and the Quellenhof, is one notch less fancy than the 5* neighbor resort! It appears also price wise that the Hof is at least 100 CHF lower per night. - But so is also the service... Front office and room service aren't operating on LHW level yet... Housekeeping has a weird habit to knot phone charger cables around the plug (check photo). - SPA and pool are the same as Quellenhof!

  • Stayed: January 2013
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Thank CenturionMember
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Hof Ragaz

Address: Bernhard-Simon-Strasse 20, Bad Ragaz 7310, Switzerland
Phone Number:
Region: Switzerland > Canton of St. Gallen > Bad Ragaz
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 11 Hotels in Bad Ragaz
Price Range: £386 - £564 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Hof Ragaz 5*
Number of rooms: 133
Official Description (provided by the hotel):
From historic Palais to Grand Hotel of world renown: the Grand Hotel Hof Ragaz is a witness to a splendid era and a symbol for the sparkling future of Bad Ragaz. The Hof Ragaz is a part of the Grand Resort Bad Ragaz. Wich is situated in eastern Switzerland, surrounded by mountains in the "Heidiland" holiday region, about an hour's drive from Zurich, and is considered Europe's leading wellbeing and medical health resort. It offers two luxury hotels - Grand Hotel Quellenhof & Spa Suites and Grand Hotel Hof Ragaz - combined with gourmet gastronomy with seven restaurants, one Michelin star and 58 Gault Millau points, plus wellbeing with its own thermal waters, golf course, business facilities, public thermal bath and casino. The selection of wellbeing and relaxation offerings is supplemented by the internationally renowned Medical Health Centre. From 2009 to 2017 the resort was again selected as the best wellness hotel in Switzerland by the SonntagsZeitung newspaper. ... more   less 
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