We came on the train to Brig for 1 night, and thinking it was within walking distance were slightly panicked when we realised it was up the mountain. However the tourism info was very helpful and told us the right bus to get, which came fairly regularly. It was signed, but still hard to find and we were walking the wrong direction before a friendly local stopped to help! Everyone in the area was really friendly and had good english. The hotel was very quiet with beautiful views, and nicely decorated with flowers and looked very traditional. Tea, coffee facilities were provided with a clean bathroom, and clean bedding, and all the rooms have amazing front facing balconies with amazing views. The lady running the hotel went out of her way to help us, looking up buses to get to a restaurant as there is little nearby and we had no car. She ended up driving us to our meal! Breakfast was quite pricey but there werent many other options than going back down to Brig, and did include a nice variety. For the price we paid it felt very professional, safe and relaxing. I would definitely go back, but maybe with a car and for longer to explore the beautiful region.