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“5 star hotel, 5 star restaurant, 3 star spa”

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LeCrans Hotel & Spa
Ranked #1 of 41 Hotels in Crans-Montana
Certificate of Excellence
Zurich, Switzerland
Level 6 Contributor
144 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
“5 star hotel, 5 star restaurant, 3 star spa”
Reviewed 16 February 2014

The hotel is lovely, as everyone has described. Appreciated a complementary upgrade from a superior to a deluxe, which gave us a beautiful view and balcony. For me the best part was the bathroom: plenty of space, loved the fact the toliet has a remote control with all sorts of features ;-) and the tub has a tv and built in jets. The room itself is small, you will be bumping into your partner while getting ready....

I did want to comment on the spa - which I did not think was up to 5 star standards for the following reasons:

The staff is very much 'jack of all trades'. So the person who does the check in reception, also do the treatments. I had 3 different things done, all by the same person. In true 5 star establishments, I am used to each person having their own specialisms. I cannot expect a world class massage, pedicure, and waxing to all come from the same person. The treatments were OK, but not enough for me to come back for the spa alone. The spa staff came across to me as being very stressed, and I couldn't help but wonder if it was due to this issue.

I also did not appreciate how small children (e.g. with water wings strapped on) were allowed in the hot tub with their parents. The spa relaxation area is so small (as it should be for such an exclusive establishment), that if a child under the age of 8 is around, you will know about it.

Last comment:
If I were staying at a 300chf a night place I would not have viewed these so critically, but remember you are paying at least 1100chf a night, which to me brings it to a different caliber of expectations all together.

Stayed February 2014, travelled as a couple
Helpful?
5 Thank Service_Sommelier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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275 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
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atlanta
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 February 2014

My wife and I visited LeCrans on our honeymoon and it was amazing. We have stayed at some very nice places before and LeCrans is in a class all to itself. From the moment you step onto the property until the time you leave they do everything to make it a memorable experience. Their service is top notch, simply impeccable. We ate at their restaurant and had one of the best meals of our lives. It was delicious and just an overall wonderful evening. The location is amazing as you are surrounded by beautiful mountains. The rooms are fabulous with beautiful wood decor and amazing technology to operate everything from the stereo to the blinds. The only downside of LeCrans was that we only got to stay one night and had to leave.

  • Stayed June 2013, travelled as a couple
    • Value
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Helpful?
3 Thank gadawg777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level 4 Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 February 2014

I had been pining to go to this hotel for a few months, having come across the website in a design magazine, and so finally, when we were in the area, we decided to go for a night just before Christmas. We negotiated a few hundred CHFs off the room price since it was low season and it was one of the most memorable hotels I have ever stayed in! Amazing rooms, in-room nespresso machine, treats and fruits, the most beautiful view from the swimming pool and just great over all finishings. Also loved the main room to hang out in. Highly recommend this hotel, you will not regret the high price.
The breakfast was amazing, full of yummy artisanal cheeses and jams.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eco_Bumble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 February 2014

It's a really good hotel, very clean, direct access to slopes, very attentive reception, high-class transfer service to the nearest town. I didn't like a la card breakfast, as it's longer than expected service, waiter always forgets something to bring, and it's annoying in the mornings. Otherwise excellent hotel, nature and landscape is fantastic!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zhanarkali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2014

location is at the top of the mountains with breath taking veiw of the the swiss Alps. Snow was covering everthing it was really amazing. I higly recommend this hotel.. luxury with beautiful with beautiful room furniture. we really enjoyed our stay and the food was so good, thanks for the excellent service.

Room Tip: Rooms on the south side are quieter
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  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Ayesha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 January 2014

Small, luxury hotel perched on mountainside above Crans Montana village. Remote location made it possible to ski in/out or snowshoe within a few steps of hotel. Views from the hotel/restaurant and probably most rooms were breathtaking. Only 15 rooms gives an intimate feel, as if we had the hotel to ourselves. The staff went out of their way to take care of our needs. A misunderstanding was immediately corrected and a bottle of champagne sent to our room. The spa and pool was beautiful. The restaurant was excellent; we looked forward to dinner every night! The restaurant staff made us feel welcome and service was very professional. Expensive but worth it! We will go back just for the food alone!

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
1 Thank bellegracie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
2 reviews
Reviewed 16 December 2013

Staying in Le Crans was amazing, i stayed in the hotel for two days and it was really nice, beautiful location, good service, cleanliness. I like to see the mountains from the restaurant, Even they have really beautiful restaurant with good food and good service I would love to come back again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AkhileshDahima11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about LeCrans Hotel & Spa

Property: LeCrans Hotel & Spa
Address: Crans-Montana, Crans-Montana 3963, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Crans-Montana
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Crans-Montana
#1 Romantic Hotel in Crans-Montana
#2 Family Hotel in Crans-Montana
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — LeCrans Hotel & Spa 5*
Number of rooms: 14
Official Description (provided by the hotel):
Nested on the top of Crans Montana Ski & Golf resort, LeCrans Hotel & Spa welcomes guests to an exquisite chalet style atmosphere. Perfect for couples, families and small groups. Surrounded by forest and Swiss Alps, the hotel offers breathtaking views. Brasserie Chic, exclusive kitchen table d'hotes for traditional French and Wallis cuisine. Cigars lounge, Vinotheque, and 24 hour in-room dining. Golden keys concierge service. Cinq Mondes Spa with indoor and outdoor swimming pool, jacuzzi, fitness, sauna & hammam. ... more   less 
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Also Known As:
Lecrans Hotel Crans-Montana
Lecrans Hotel And Spa

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