The hotel is lovely, as everyone has described. Appreciated a complementary upgrade from a superior to a deluxe, which gave us a beautiful view and balcony. For me the best part was the bathroom: plenty of space, loved the fact the toliet has a remote control with all sorts of features ;-) and the tub has a tv and built in jets. The room itself is small, you will be bumping into your partner while getting ready....
I did want to comment on the spa - which I did not think was up to 5 star standards for the following reasons:
The staff is very much 'jack of all trades'. So the person who does the check in reception, also do the treatments. I had 3 different things done, all by the same person. In true 5 star establishments, I am used to each person having their own specialisms. I cannot expect a world class massage, pedicure, and waxing to all come from the same person. The treatments were OK, but not enough for me to come back for the spa alone. The spa staff came across to me as being very stressed, and I couldn't help but wonder if it was due to this issue.
I also did not appreciate how small children (e.g. with water wings strapped on) were allowed in the hot tub with their parents. The spa relaxation area is so small (as it should be for such an exclusive establishment), that if a child under the age of 8 is around, you will know about it.
If I were staying at a 300chf a night place I would not have viewed these so critically, but remember you are paying at least 1100chf a night, which to me brings it to a different caliber of expectations all together.
- Official Description (provided by the hotel):
- Nested on the top of Crans Montana Ski & Golf resort, LeCrans Hotel & Spa welcomes guests to an exquisite chalet style atmosphere. Perfect for couples, families and small groups. Surrounded by forest and Swiss Alps, the hotel offers breathtaking views. Brasserie Chic, exclusive kitchen table d'hotes for traditional French and Wallis cuisine. Cigars lounge, Vinotheque, and 24 hour in-room dining. Golden keys concierge service. Cinq Mondes Spa with indoor and outdoor swimming pool, jacuzzi, fitness, sauna & hammam. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with DerbySoft Ltd Shanghai HQ, Booking.com, Expedia, Hotels.com, Agoda, TripOnline SA, Priceline, 5viajes2012 S.L., Hotel.de, Evoline ltd, HRS and Cancelon so you can book your LeCrans Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lecrans Hotel Crans-Montana
- Lecrans Hotel And Spa