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“Cycling heaven ”

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Guarda Golf Hotel & Residences
Ranked #3 of 41 Hotels in Crans-Montana
Certificate of Excellence
Temple, New Hampshire
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Cycling heaven ”
Reviewed 2 August 2014 via mobile

We are staying here on a cycling holiday and so far all seems great we have been able to put our bikes safely in the garage and had a pleasant beer or two on the terrace.

The rooms at this hotel are lovely. It's probably a nice place to go skiing although not ski in ski out.

I would recommend this hotel.

Stayed August 2014
Helpful?
Thank gastr0naut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon S, General Manager at Guarda Golf Hotel & Residences, responded to this review, 9 August 2014
Dear Guest,

We sincerely thank you for your very positive comments about the time you have spent at our hotel.

It was a great pleasure welcoming you and your friends at the Hotel Guarda Golf and we will share your feedback with all our team.

Guest satisfaction on the highest level is and will always be our first priority and your comments give us further motivation to concentrate all our efforts on that.

We hope having the pleasure of welcoming you soon again at the Hotel Guarda Golf.

With kind regards,

Simon Schenk
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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125 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Basel, Switzerland
2 reviews
Reviewed 14 July 2014

My wife and I recently stayed at the Guarda Golf hotel, we had a fantastic time here.
The hotel is located in the very center of Crans. The Staff is very helpful and attentive to your every needs. The service is outstanding and the quality of food and beverages are just over the top. The breakfast in the mornings is just amazing. The weekly Sunday buffet is a treat.
The rooms are well designed, spacious and very clean. Standards are very high.

The spa facilities are excellent. I had a relaxing massage and my wife had a beauty treatment with the world famous product of Ivo Pitanguy. We felt like reborn.

You can clearly understand that this hotel is very well managed.
A great hotel with oustanding service. We would definitely stay again and recommend to others.

Room Tip: We had a Junior Suites South the perfect view.
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  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Sebastian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon S, General Manager at Guarda Golf Hotel & Residences, responded to this review, 21 July 2014
Dear Mr Sebastian,
Thank you very much for your very positive comments about your recent stay at our hotel.
We are happy to learn that you fully enjoyed the days spent here in Crans Montana and have shared your feedback with all our team members.
Your comments further motivate us to strive for excellence and to maintain the level of our products and personalized services on the highest level, which has always been our priority.
We hope having the pleasure of welcoming you and your wife soon again to the Hotel Gaurda Golf.
Yours sincerely,
Simon Schenk
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Switzerland
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 February 2013

My stay at this hotel has been spectacular. Guarda Golf is easily one of the top 3 hotels I have stayed at around the globe in the last 5 years.

We traveled with a two year old, in search of a well-balanced resort where we could enjoy a few days of skiing but also find things to do with a toddler. Our expectations were more than exceeded by the Guarda Golf.

The hotel's location is good. It backs onto a golf course, which during the winter is covered with snow and used as a cross-country ski and hiking trail. There are big expanses where you can build snowmen and go sledding (the hotel lends you sleds) with the kids. It is also easy (~100m) walking distance to shopping areas that have a supermarket, COOP, Post, drugstore, regular shopping, and high end shopping. The hotel was happy to drive us to more shopping areas closer to Montana. If the snowy backyard with the Alps views is not enough to wipe out the kids, there is a playroom in the hotel stocked with drawing supplies, books, games, toys, and a DVD player.

For the days we skiied, the hotel arranged a baby sitter who was kind, professional, and most important -- our child liked a lot. The hotel drove the 5min to the rental place to arrange our ski and boot rentals, stored everything in the staffed ski equipment room, drove us to the gondolas, picked us up from the gondolas, and returned us to the hotel.

We used the restaurant several times during our stay -- breakfast, dinner, room service, and snacks/drinks at the lounge. The food was exceptionally good for all instances. Steak was as good as New York City's best steakhouses (up there with Del Frisco's and Sparks), and breakfast croissants just as good as Paris' best.

We also used the spa and received massage treatments -- again, excellent and befitting a 5 star resort. We were amazed at how efficiently they had packed multiple treatment rooms, a heated lap pool, a hot tub, lounge area, dry sauna, and hamamm into a space that did not feel small or cramped. There is even a golf practice swing net in the gym, with good quality clubs from Cobra.

The staff is very attentive without being over the top. It was very easy to arrange a car pickup from the CFF station at Sierres (the driver came to our platform to help with luggage). The hotel manager introduced herself to us, and over our stay we saw her repeatedly walking around all parts of the hotel checking in with staff and guests.

Without any planning for it, we threw quite a few challenges at the hotel staff. First, my mobile phone died, and I had to procure a USB cable to revive it. The hotel had a wide variety of mobile-phone IT cables and chargers, and immediately provided me with one.

Second, our child became ill right in the middle of dinner one night at the hotel's restaurant, from a stomach bug picked up earlier in town. After we returned to our room in a hurry, the staff packed up our food onto a room-service tray and brought it up to our room; any portion that was ordered but not yet received was left off the bill. Housekeeping was very accomodating and helpful in working around us.

The next morning, the staff drove me to the pharmacy so I could pick up everything I needed, and helped with translation. The hotel manager went out and purchased easy-to-digest toast for our child to eat while she recovered.

All in all, I cannot say enough good things about the Guarda Golf and its staff. I have skiied Zermatt and Chamonix -- though not as huge as Zermatt, and not as much of a "party nightlife scene" as Chamonix, Crans-Montana is much more family friendly while still delivering a quality experience. (For example, there is even a small children's ride area in town.) I felt that the Guarda Golf not only tolerated small children, but actively welcomed them, providing our two year old with her own bathrobe, slippers, and a plush toy.

We will definitely be returning here soon.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bogracer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, England
Level 5 Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 25 February 2013 via mobile

Stayed here for one week for a family skiing holiday. These people know how to run a Hotel. The staff are well trained. The Hotel is beautiful. The rooms are well appointed, warm and immaculately clean.
The Hotel provide a shuttle service to any of the ski stations in the area. Ski hire and lift passes were all organised by the staff making for an easy start to the holiday.
My only suggestion would be for the pianist to turn down his speaker a little! The piano playing is a bit too loud for comfort in the bar.
Highly recommend this Hotel. Have already booked a return trip.

Stayed February 2013
Helpful?
Thank RIB999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 January 2013 via mobile

Excellent service that I have yet to experience anywhere else. The owner/manager went out of her way to assist us. It felt as if we were honoured guests! Your stay is made as effortless as possible. They anticipate your requests which allows you to enjoy the hotel, skiing and the beautiful atmosphere. We will definitely be back and would highly recommend this 5 star hotel to others. You will most certainly feel pampered.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewtoGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha
Level 5 Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 August 2012 via mobile

Fantastic rooms where every detail is well thought. Great amenities. Great vues of the Alps as promised. Excellent food and service. All in all a class act. Very good location. Would come back every time we are in the area. The negative comment on trip advisor is incomprehensible.

Stayed August 2012, travelled with family
Helpful?
1 Thank letoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
switzerland
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 15 March 2012

Everything was a delight. The design, the spa, the breakfast...and the smiles. Great team! It is a small hotel with the service worthy of a palace.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barbaracatherine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Guarda Golf Hotel & Residences

Property: Guarda Golf Hotel & Residences
Address: route des Zires 14, Crans-Montana 3963, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Crans-Montana
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 41 Hotels in Crans-Montana
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Guarda Golf Hotel & Residences 5*
Number of rooms: 25
Official Description (provided by the hotel):
Guarda Golf Hotel and Residences is a five star superior resort. Open in summer and winter, it is set in the beautiful mountain landscape of the Valais Alps. With just 25 rooms and suites, as well as 8 private residences, it offers a warm, intimate ambiance. 2 restaurants and an ultra-modern Wellness & SPA. ... more   less 
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